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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2465 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the HP01 Pure Hot + Cool Air Purifier, Heater and Fan's heating, quiet operation, remote control, and fan functions. They appreciate that it can both cool and heat a room, and many use it as a space heater during colder months. Customers also find it easy to use and stylish. However, some customers complain about its high price and power consumption. A few customers also mentioned issues with the oscillation feature breaking after a month of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,465 reviews
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Does Its Job Well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this air purifier for our newborn’s room when she was born to make sure that it stays at a stable temperature throughout the day/night and keeps the air clean. It absolutely makes the air feel more fresh and *light*. The remote is metal and magnetized to attach to the top of the purifier which is a nice feature that helps prevent it from getting lost.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great Air Purifier-great for white noise at night!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great--very easy to set up, understand, and use. We have only used it in the summer so far, but keeps the room cool and the air feeling fresh. We turn the fan up on this at night--it works great for white noise while sleeping! The remote control magnetically sticks to the top of the unit-which is great because we always know where it's located.

    I would recommend this to a friend
  • Pros mentioned:
    Fan, Heating

    Rated 5 out of 5 stars

    Great dyson product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. The air purifier works great as I noticed there is a lot less dust in my room. It doesn't "cool" but the fan is quite nice on hot days/nights. The jet stream feature to aim at a specific area is my most used feature. I got this mainly for the air purifier and fan. But when Fall and Winter hit with the colder nights, the heater feature was really great to have. 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fan, Heating

    Rated 5 out of 5 stars

    fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fan, elegant, perfectly fulfills each function, worth every dollar

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Best heater purifier and fan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is way worth the price because this beauty Dyson kept me warm in Cali winter and cool in Cali summer days with also cleaning the air I breath on top of not getting my light bill super like it would if I ran my ac

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Fan, Heating

    Rated 4 out of 5 stars

    Works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as expected from Dyson. The fan is pretty cool, I don't know what some of these reviews are talking about. It will cool you down if you have your ac on. If you are looking for an air conditioner to cool your room then look elsewhere. THIS IS NOT AN AC UNIT! Can't wait til I use the heater in winter. I bought this to help relieve my allergy. I am hoping it will work (dont know yet since I just bought it). Taking off a star because bestbuy treated my package like trash.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TOTALLY INEFFECTIVE (as a heater)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson products are real mystery to me. They look amazing and get lots of glowing reviews, but my experience is a far different story. I live in Los Angeles where, at worst, it might dip into the 40s in the winter – not exactly a tall order for a space heater. I think it's important to specify that I purchased the HP01 primarily as a supplemental heater during an extended cold snap. IT FAILED AT THE MOST BASIC LEVEL, so much so that I'm utterly puzzled by the brand's high-end reputation. On its highest setting – 99 degrees, with the fan going full-blast – the HP01 failed to warm up a 13' x 13' room. It feels like cold air blowing on you; the only way to feel warmth is to stand directly in front of it. Frankly, I feel a lot more heat from my tiny ceramic heater under my desk. If the HP01 were a $100 heater, you might be able to reconcile this. But, as we know, Dyson products are expensive, so as consumers we should, rightfully, hold them to a higher standard. Don't be fooled by their fancy appearance and "advanced" technology; in my judgement, that is all marketing/PR hype. Save yourself a lot of frustration and disillusionment but steering clear of Dyson products. I will be returning mind immediately.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Jonathan, this is Kelly with Dyson. We're so sorry to hear from your review here, that the HP01 Pure Hot + Cool didn't perform better for you. It's rather unusual to hear that your unit felt like it was blowing cool air, when the temperature was set to 99 degrees. It sounds like your unit may not be performing as intended. We understand that you've decided to return your purchase. If there's anything else we can help with, please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    My new BFF for my home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, it's easy to use, cleans the air beautifully! It's also quiet and efficient. Sorry I waited so long to buy it. The air in the room is cleaner and the temperature of the room is so much more comfortable. My partner suffers from COPD and this has helped him a lot. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Heating, Noise level

    Rated 5 out of 5 stars

    Expensive but worth it for multiple use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as deal of the day. So far so good. Really only used as a fan at this point. Took it on a cruise. Did try the heat and seemed to work well. Quiet, puts out a good amount of air. I like that it has a remote.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Dyson Hot + cool air purifier

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air purifier is amazing. I brought it because my kids and I have asthma and allergies. The neighbors next door were heavy smoker and it started to make everyone sick so decided to try the dyson hot + cool air purifier. And it did the job. Not only did it work for the smoke smell in cool set it also worked very well in the hot setting as well. This product work amazingly well for us I decided to get another one for my bedroom as well. Thank you dyson!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Best product ever!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device to keep room, purified, cold or hot recommended

    I would recommend this to a friend
  • Pros mentioned:
    Fan, Heating

    Rated 5 out of 5 stars

    Pretty cool Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fan. I love having the option to choose between hot and cold

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Awesome!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so so happy with this purchase. I purchased it while it was on sale and was still debating it as it was still expensive but it is one of the best Dyson products I’ve purchased. The heater is fantastic and with the air purifier part of it this provides the best comfort possible.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy about my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted an air purifier and a fan of the Dyson brand but they are pretty pricey, rightfully so. This Black Friday I was able to catch a bit of a deal and convinced myself to invest in this product. I’ve used it everyday since I’ve purchased it and I have no complaints. If there was one function I wish It could do, it would be to connect to an app but it’s not needed. There’s a remote that you can use to control the functions. It’s compact, efficient, functions very well, quiet, and light enough to pick up and move around if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh and clean air seriously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson air purifier works amazing obviously because it’s a Dyson but you can tell the difference right away in the air quality. It does make a little noise but it’s minimal and way quieter then a regular fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fan to buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for hot summer days and also cold winter nights. Super quiet, great for when friends are over and you don’t want a loud fan blowing in everyone’s ears.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Nice and has strong fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved Dyson- with air purifier! This is my second one. I bought it for my newborn’s nursery room. It’s good for summer and winter cause it has heater too.And i’m planning to buy again for my leaving room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right size and color for a small space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Dyson is a great idea for a small office as it’s quiet and highly functional. You can oscillate or place directly on you. Excellent technology and blends in quite well for any room.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Looks cool but…

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan definitely looks cool but it underperforms, i really would of hoped that the air was powerful enough to feel 10 feet away but no, I like that it purifies the air and that the filter is easy to remove but for the price I don’t recommend this particular item . A regular boxed fan from your local home improvement store possibly cools better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson - Color White

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Small enough to sit on my side table. Remote is magnetic and can sit on top.

    I would recommend this to a friend