Customer Ratings & Reviews
- Model:
- 311383-01
- |
- SKU:
- 6314651
Customer reviews
Rating 4.5 out of 5 stars with 2465 reviews
(2,465 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the HP01 Pure Hot + Cool Air Purifier, Heater and Fan's heating, quiet operation, remote control, and fan functions. They appreciate that it can both cool and heat a room, and many use it as a space heater during colder months. Customers also find it easy to use and stylish. However, some customers complain about its high price and power consumption. A few customers also mentioned issues with the oscillation feature breaking after a month of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heating
Rated 4 out of 5 stars
Nice little fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 5th dyson fan, and it works like the others. The only issue is that it doesn't seem to be as quiet as the other dyson's, even at level 3. However the heated air is very gentle and does not feel like a heater. I am looking forward to using it over the winter.
I would recommend this to a friend - Pros mentioned:Fan
Rated 3 out of 5 stars
You're paying for the name....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product at the recommendation of a colleague. Let me start with the Air Purifier. I don't know if my air is any cleaner or not. I didn't buy the model that has the App and the display on the machine so there is really no way to know if this product is purifying my air or not. As for the heating portion, I am a little disappointed in the heating ability. I turn it all the way up to the max blower speed and the max temp and this thing blows luke warm air. Not what I paid $400 for. The normal fan without the heater seems to have much more power and am satisfied with this feature. I really bought this for the heater with a bonus of it being an air purifier. Very underwhelmed with the heater.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Timmy, this is Kelly with Dyson. I'm sorry to read from your review that you've found the heater function of the HP01 Pure Hot + Cool to be so disappointing. This sounds unusual to hear that you weren't feeling the benefit of heated air. With built-in thermostat control, you have the ability to adjust the room temperature up to 99 degrees Fahrenheit, and have adjustable airflow speeds of 1-10. Your machine will blow heated air until your room reaches the target set temperature (for example, 73 degrees), and once it hits that target, the machine will go into standby.
It does not sound like your HP01 is performing as it should. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality
Rated 5 out of 5 stars
Best fan ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fan! The best and only fan I’ll buy from now on. Keeps me breathing clearer air, it has great features (cold, hot, timer, replaceable filter…) I’ve used it a bunch and the filter is still going.
This review is from Dyson - HP01 Pure Hot + Cool 800 Sq. Ft Air Purifier, Heater and Fan - Iron/Blue
I would recommend this to a friend - Pros mentioned:Heating
Rated 4 out of 5 stars
Nice fan, great room heater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. The heat setting is nice for taking the chill out of a room on those cold winter night. The oscillating setting is much louder than I would have expected for a fan in this price range.
This review is from Dyson - HP01 Pure Hot + Cool 800 Sq. Ft Air Purifier, Heater and Fan - Iron/Blue
I would recommend this to a friend Rated 3 out of 5 stars
Returned item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The downside with with was the cool function isnt actually very cooling. Beter to buy an actual AC but the heat was nice
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
I would recommend this to a friend- Pros mentioned:Air quality
Rated 5 out of 5 stars
Dyson Air Purifier that does the job for all homes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson Air Purifer is an amazing use for my home that cleanses the air for every room in my home and gets rid of any dust or bad air. I cannot recommend this enough for ideal home use; it certainly never disappoints and always delivers.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Change in air quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome I never thought I would dish out that type of money for a fan. It's more than just a fan. I can't believe how comfortable it can make a room feel. I have bad allergies it makes such a tremendous difference. Thank you Dyson.
I would recommend this to a friend - Pros mentioned:Air quality, Ease of use
Rated 3 out of 5 stars
Great if you need to cool or heat a medium size ro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is convient for additional cooling or heating a medium size room or smaller. It’s a little complicated to set it up but once it is setup it becomes easy to use. I like the variable fan speeds and the fact it purifiers the air too.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Thank you for sharing your review. We're happy to hear that you have been pleased with the fan airflow speeds and the added benefit of air purification, from your Dyson HP01 Pure Hot + Cool. We're sorry to hear you found the setup of this item to be complicated. This is certainly not what we would expect to hear, nor the experience we would ever want or expect for any of our valued owners. We would value the opportunity to learn more about your experience to provide you with support and have this looked into further. Please consider emailing us directly at [email protected]. We are look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality
Rated 4 out of 5 stars
Good fan, bad heater.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dyson fan is realy neat and blows air very well, but if you are looking for a heater, well it heats just as good as a cheap heater from any other store.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Power User
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works well, but it uses lots of power. That may be the trade off if clean air is your goal. The fan wind flow is closer to the floor because it's a short unit. You can, however, tilt it upward a bit, but it still does not offer and good flow of air unless you turn the unit air flow volume bottom up higher at which time, its becomes a bit more noisy. My power bill went up $40 monthly with daily use. So if you are interested in this Dyson fan, please take a moment to factor in your annual usage cost as well. I just unplugged it after seeing my power bill and will only use it occasionally and as needed to clean my home air as needed.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're glad to hear that you've found the Dyson HP01 Pure Hot + Cool to work so well. I can confirm this unit will draw more power when using in heat mode; when using the heat you're able to adjust the airflow speed settings from 1-10 levels, as well as adjust the temperature up to 99 degrees Fahrenheit. In cool mode, the temperature won't adjust, but you'll have the same airflow speed settings.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality
Rated 5 out of 5 stars
Excellent Product!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift ever! My parents love all of its options. It was delivered and have not had any issues with this Dyson product. My mom instantly noticed the change in air quality with this machine running.
This review is from Dyson - HP01 Pure Hot + Cool 800 Sq. Ft Air Purifier, Heater and Fan - Iron/Blue
I would recommend this to a friend Rated 5 out of 5 stars
Do it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Investment is worth it, 100%! I’m able to cut back on my electric bill in my apartment by being able to use this as a strong fan and heater as opposed to relying solely on my AC unit. And it’s cool looking.
This review is from Dyson - HP01 Pure Hot + Cool 800 Sq. Ft Air Purifier, Heater and Fan - Iron/Blue
I would recommend this to a friend- Pros mentioned:HeatingCons mentioned:Price
Rated 3 out of 5 stars
Dyson fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the hot and cool fan from Dyson. Had to return it. To me my 25 dollar heater with fan can do the same job as this one. The price is over price there is other fan out there that can do just the same.
This review is from Dyson - HP01 Pure Hot + Cool 800 Sq. Ft Air Purifier, Heater and Fan - Iron/Blue
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you were disappointed with the Dyson HP01 Pure Hot + Cool. The Dyson Pure Hot + Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality
Rated 5 out of 5 stars
Such a Helpful Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have times when I am too hot and times when I am too cold so this Dyson product was a MAJOR help for me! I would definitely recommend this product. Plus, the shipping was really fast so it seems like I received it in no time. Definitely a worthy buy.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 4 out of 5 stars
Purifier / hot and cold air blower
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the purifier function more than anything. In that regard I really like this product. If you want this for the cooling function, I think you'll be disappointed unless you are sitting right in front of it the whole time.
This review is from Dyson - HP01 Pure Hot + Cool 800 Sq. Ft Air Purifier, Heater and Fan - Iron/Blue
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Quiet, effective heater/air filter for small room
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works out of the box and the remote is fairly intuitive. It run very quietly, but that also means it doesn’t move that much air. For a small room like a kids bedroom, it is very good. Not so much for larger spaces.
No, I would not recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Heater is nice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooling mode is essentially a fan, but the heating is pretty good. I like how when it hits the temp set it goes to a lower mode to still purify the air. I live in a drafty apartment and it's great to heat whatever room I'm in.
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Dyson Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality as expected from a Dyson. Purchased for my daughters dorm and immediately had improvements in allergies and cough. And provides bonus with heat and cook option and convenience of remote
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Dyson - HP01 Pure Hot + Cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it its quiet and the heat part works good. Its still a lot of money for basically a fan. Have not had it long enough to see if the purifier works well. Not sure I would recommend it or not.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Dyson Fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the cool and heat function of this unit. It is out third Dyson fan. Also she loves the tilt function. Worth the money. She uses this one in her nail salon and it really helps with cleaning the air and keeping her space fresh.
I would recommend this to a friend