Customer Ratings & Reviews
- Model:
- 311383-01
- SKU:
- 6314651
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the HP01 Pure Hot + Cool Air Purifier, Heater and Fan's heating, quiet operation, remote control, and fan functions. They appreciate that it can both cool and heat a room, and many use it as a space heater during colder months. Customers also find it easy to use and stylish. However, some customers complain about its high price and power consumption. A few customers also mentioned issues with the oscillation feature breaking after a month of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heating
Good fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a little extra to spend on a two way fan meaning blow hot air and cool air as well this is it!!
I would recommend this to a friend Nice product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fan/heater/ purifier. Perfect size - not too bulky.
I would recommend this to a friendAs advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what’s it supposed to do. Very quietly as well.
I would recommend this to a friend- Pros mentioned:Air quality
Filtered out the smoke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson was able to filter out the smoke, that would sometyget in the house
I would recommend this to a friend Compact, safe, and great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has all the features I was looking for, and does it with a compact design. Nice looking too.
I would recommend this to a friend- Pros mentioned:Air quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what we wanted and needed. Helps a lot with allergy issues.
I would recommend this to a friend A little overpriced to be honest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a Dyson, so you're gonna be paying for that name. We ended up returning cause we actually needed a air conditioner. We bought this hoping the "cooling" part would actually be cool. ITS NOT!!!! The fact it's a fan is what makes it a "cooler" so take that for what it is.
No, I would not recommend this to a friend- Pros mentioned:Heating
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my store get really warm in the summer and this really helps to cool things down.
I would recommend this to a friend - Pros mentioned:Heating
Great heater hands down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than 99% of heaters out there. Great buy for the money.
I would recommend this to a friend - Pros mentioned:Heating
Dyson
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better as a heater than it is as a fan but still love it
I would recommend this to a friend - Pros mentioned:Heating
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great as a space heater and can tell a major difference with air quality
I would recommend this to a friend - Pros mentioned:Heating
works ok as a space Heater, not cooling.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to help heat and cool a small addition to our house. It worked OK as a heater but offers next to nothing in regards to cooling. Expensive item for offering just heat.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. The Dyson Pure Hot + Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Noise level
Dyson Air Purifier Hot/Cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Heats up or cools down the entire room and is pretty quiet.
I would recommend this to a friend - Pros mentioned:Heating
Keeping it warm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The heater is awesome. We use it in the morning at the home office.
I would recommend this to a friend - Pros mentioned:Heating
I am disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Fan/heater after doing a lot of research. I already own several Dyson products and I am a fan of their products. I got this Item for $330 on a deal of the day price. The box came damaged which I don’t blame Best Buy for that. After a couple days though it started making a clicking noise at the end of each Oscillation. The in the night you can’t see the the buttons on the remote. I thought this model would turn on and adjust automatically due to air quality and that’s not the case with this one. I love Dyson products but even if it wasn’t making a clicking noise it still is hard to even justify 330 never mind 500. I didn’t get to try the heater mode but I assumed it works and that’s how I justify paying so much for this fan. But due to the clicking noise in the other inconveniences it’s not worth $330 to me. At that point I might as well spend another 300 and get the new model and not one that’s five years old. Needless to say I will be returning this.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Dyson purifying Hot + Cool fans feature a 360 degree HEPA filter which is designed to draw in air from all around the machine. As a result, Dyson Pure Hot + Cool can be used to purify the air in a room of any size. The bigger the room, the longer the unit will essentially take to purify. The filter included in the machine has been engineered to automatically remove 99.97% of pollutants and allergens as small as 0.3 microns. This will include things like mold, bacteria, odors, pollen, pet dander and potentially harmful ultrafine particles. In regards to your machine not feeling strong, I'm happy to confirm that Dyson Pure Hot + Cool is engineered to operate with Dyson Air Multiplier technology. This helps provide a powerful stream of smooth air. You will also have an air flow control which will increase the speed of the air expelled from the machine. This can be adjusted with the remote control or also remotely via the Dyson Link app. You will have power settings ranging from 1-10.
We are sorry to read your review, and to learn that you're having an issue with clicking while oscillating, on the Dyson HP01 Pure Hot + Cool. This definitely isn't the experience we'd expect for you to have with this, or any Dyson product. While we don't ever expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Great when it works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when working...we are having issues with the screen not working at times and the unit not responding to the remote. Hoping this one is just a dud and we can exchange for a working model. This is our third Dyson heater and we are loyal customers. We know how great they are so this must be a one off lemon.
I would recommend this to a friendWell worth it; compact unit that works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for its air purifier, and I knew I'd want it as a heater in these current months. Works perfectly; my "office" is set up in the living room, and it's wonderful to not need to run the big gas heater while I'm working. Air flow is nice on fan mode, and it really helped with the smoky weeks here in California.
I would recommend this to a friendDyson Hot and Cool, Air Purifier, Heater and Fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! So quiet and cools the room off. Love it !
I would recommend this to a friend- Pros mentioned:Heating
Overpriced for a fan, heat and air purifier ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly thought it would be better than it was. The heater function is great, but in a warm place in the summer when you don't have AC the fan is fairly useless. The air purifier function good but I feel like I would've been better off spending my money on a dedicated air purifier and a better fan.
No, I would not recommend this to a friend Amazing product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and love the design and performance. Dyson is the way to go.
I would recommend this to a friend