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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6184 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the C920s Pro webcam for its excellent video and audio quality, easy setup, and privacy shutter. They appreciate the plug-and-play functionality, affordable price, and clear picture. However, some users have experienced compatibility issues with Mac, software problems, occasional focus issues, and inconsistent lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 6,184 reviews
  • Pros mentioned:
    Privacy shutter, Video quality

    Rated 5 out of 5 stars

    Clear Picture and Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second C920S that I have bought in the last 6 months. The first one I needed for my desktop to conduct meetings, Skype with family, and more. The camera has worked flawlessly in that regard. I'm using it on a Win10 system. This second one that I bought I needed for my living room to Skype through my Xbox. The camera features a 1080p@30 fps sensor, privacy shutter, dual microphones for stereo audio, and a built in stand. The stand also features a 1/4-20 threaded insert to mount to a tripod or any other camera mounting platform. The privacy shutter is nothing more that a flap the closes down over the lens, so it provides a modicum of privacy. For those people that are more sensitive to privacy needs the most effective way to shut out would-be snoopers is to unplug the camera after use. The great thing about this camera is it is quickly recognized and setup by Win10, so unplugging/plugging back in doesn't cause a large disruption. Cable length sits right at 5ft and connects via USB A. It also has a velcro strap tethered to the cable to make it easier to bundle up. The camera FOV is 78°. This narrower FOV limits the viewing area, which allows you to retain some privacy while on a video call or stream. The last thing I would want is a wide angle view of my basement while on a video conference with coworkers and outside vendors. Video quality is excellent and the clarity is right where it needs to be. In lower light conditions the camera automatically adjusts its ISO setting to keep the image bright. I have found that I can still be easily seen while in a darkened room, and only the light from my screen is illuminating me. The dual stereo mic does a good job of picking up audio even from a distance. This is really useful to me when I am Skyping through my Xbox. The camera is on top of my TV and I am sitting about 12-15ft away. I don't have to shout, but rather talk in a fairly normal tone and the other party can hear me just fine. Overall I was really happy with the first camera I bought. It worked great and delivered on its specs and performance. I liked it enough that I bought a second to use as the camera on my Xbox. It has a solid price/performance argument going for it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi DaveW, glad to see you're loving the C920S Webcam!. Continue to enjoy!

  • Pros mentioned:
    Easy setup, Video quality

    Rated 5 out of 5 stars

    Webcam has exceeded all my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech webcam has exceeded all my expectations! The video quality is absolutely outstanding, delivering crystal-clear images with vibrant colors and excellent detail. The autofocus feature ensures that my video remains sharp and focused, even during movement. The built-in microphone captures clear audio without any distortion. Setting up the webcam was a breeze, thanks to its user-friendly design and plug-and-play functionality. The adjustable mount allows for easy positioning on any monitor or tripod. Whether I'm attending virtual meetings or recording videos, this Logitech webcam has become an indispensable tool. I highly recommend it to anyone in need of a top-notch webcam for professional or personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Privacy shutter, Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech C920s Pro 1080 Webcam with Privacy Shutter is an outstanding piece of technology that has significantly enhanced my video conferencing and streaming experiences. Its sleek design, coupled with a range of impressive features, has made it a standout product in the market. The video quality of the C920s Pro is exceptional. Whether in well-lit environments or low-light settings, the auto-focus functionality ensures that the images remain sharp and clear. The 1080p resolution delivers vibrant and lifelike visuals, making my video calls and recordings professional and engaging. One of the standout features of this webcam is the built-in privacy shutter. It's incredibly convenient, allowing me to control when the camera is active and providing an added layer of security. The peace of mind it offers is invaluable, particularly in today's privacy-conscious digital landscape. Furthermore, the audio quality is top-notch. The stereo sound captures my voice accurately and minimizes background noise effectively, ensuring that my conversations are crystal clear. The integration with various video conferencing platforms has been seamless, making it effortless to set up and use with applications like Zoom, Skype, and Microsoft Teams. I appreciate the user-friendly software that accompanies the C920s Pro. It allows me to customize settings such as brightness, contrast, and white balance, giving me the flexibility to adjust the video output according to my preferences and the specific environment. The durability of the device is also commendable. Despite regular use, the webcam has maintained its high performance, demonstrating that it's a reliable and long-lasting investment. Additionally, the plug-and-play functionality has made it incredibly easy to set up, even for someone like me who isn't particularly tech-savvy. Overall, the Logitech C920s Pro 1080 Webcam with Privacy Shutter has exceeded my expectations. Its exceptional video and audio quality, convenient privacy features, and user-friendly design make it a must-have for anyone seeking a high-quality webcam for professional or personal use. I highly recommend this product to anyone in need of a reliable and feature-rich webcam solution.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful and appreciate you taking the time to share your feedback with us. Also, we're very glad to hear you love the product as much as we do. Thank you and have an amazing day! 😀

  • Pros mentioned:
    Privacy shutter, Video quality

    Rated 5 out of 5 stars

    Solid build quality, good audio/video

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several inexpensive webcams, and this is by far the best so far. It securely anchors onto the top of my computer monitor, adjusts smoothly, and has good audio and video quality. The flip-down lens cover, though a simple feature, is appreciated, and it works smoothly so that you don't accidentally change the camera aim.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the great review of the Logitech C920s Pro! We're delighted you're enjoying the solid build quality, good audio and video, and secure mounting. We especially appreciate you mentioning the smooth adjustments and the handy lens cover – it's great to know those details are appreciated. Logitech

  • Pros mentioned:
    Privacy shutter, Video quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality of this camera is immaculate. I has very minimal jpeg compression or artifacting on the video stream when I'm using my webcam when the room is dark. I don't use the microphone, but in the event that my primary microphone stops working, I tested its quality and it's much better than I anticipated. Very slightly tinny-sounding, but overall it works very well. I also really love the privacy cover and the fact that the light glows whenever an application is using the webcam--I've caught websites attempting to get into my webcam because of the fact that it lights up when it's in use! Never thought I'd appreciate that feature as much as I do now that I know it detects when websites are attempting to access my camera without my consent. I bought a slightly out-of-date version of this webcam back in 2020, and the reason I thought that it stopped working is because Windows released an update that messed up my USB drivers. I believe the webcam would've lasted years more had I not realized the issue sooner. I highly recommend this webcam!

    I would recommend this to a friend
  • Pros mentioned:
    Privacy shutter

    Rated 5 out of 5 stars

    Excellent Webcam for Content Creation and Communi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech C920s Pro 1080 Webcam with Privacy Shutter is a top choice for Twitch streaming, YouTube content creation, or using with Discord. Packed with impressive features and delivering high-quality performance, this webcam offers exceptional value for its price point of less than $100. The C920s Pro delivers crisp and clear video quality at 1080p resolution, making it suitable for various streaming and recording applications. Whether you're streaming gameplay, recording vlogs, or engaging in video conferences, the webcam ensures sharp details and vibrant colors, enhancing your overall visual presentation. The inclusion of a privacy shutter is a notable feature, providing peace of mind by allowing you to physically cover the lens when not in use. This feature ensures privacy and adds a layer of security, particularly in an era where privacy concerns are prevalent. Logitech is renowned for its reliable and user-friendly software, and the C920s Pro is no exception. The Logitech Capture software provides a range of customization options, allowing you to adjust settings, add filters, and apply effects to enhance your videos. This software adds versatility and creativity to your streaming or recording sessions. The C920s Pro also features a built-in dual stereo microphone setup, delivering clear and natural-sounding audio. While dedicated external microphones may offer superior audio quality, the built-in microphones of the C920s Pro are more than capable for general streaming, content creation, and communication purposes. The webcam's design is sleek and practical, with a flexible mounting clip that allows for easy attachment to various monitor types and tripod compatibility for additional versatility. The adjustable angle allows you to position the webcam to your preference, ensuring the best framing for your streams or recordings. Overall, the Logitech C920s Pro 1080 Webcam with Privacy Shutter excels in its price range, offering impressive video quality, convenient privacy features, and reliable performance for Twitch streaming, YouTube content creation, and communication on platforms like Discord. Its user-friendly software and practical design make it a go-to option for those seeking a high-value webcam solution for less than $100. Disclaimer: This review is based on personal experience and preferences. Individual experiences may vary depending on specific setups and usage scenarios.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Privacy shutter, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite part about this webcam is the cover that you can just flip down. It does also have great quality for the price. It was very easy to set up. So far, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Plug and play, Privacy shutter

    Rated 5 out of 5 stars

    Excellent product- a breeze use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a webcam for my new desktop Windows 10 PC expecting to do more video conferencing due to the pandemic. This webcam is awesome. Completely plug and play; the camera was recognized immediately when I plugged it in and when I launched Skype the HD video and audio were fully functional. I did not need to download any software. The security plastic lens cap is a clever, useful feature if you have security concerns (be sure you are buying the C920S and not the C902). Great company, great product and a great price. By the way, Best Buy’s customer service is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Plug and play, Video quality

    Rated 5 out of 5 stars

    Easy to use and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a streamer I chose this camera because I knew Logitech wouldn't let me down. The picture quality is outstanding. Auto focus is speedy and right where I need it. Lighting is always perfect! Mic quality is crystal clear and picks up everything. (Only downside in my opinion) It's also a plug and go. No need for fancy apps or drivers, just plug it in and you're good to go.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're glad the C920s Pro is exceeding your expectations as a streamer. The outstanding picture quality, speedy auto focus, perfect lighting, and crystal-clear microphone are all features we strive for in our products.

  • Pros mentioned:
    Privacy shutter, Video quality

    Rated 5 out of 5 stars

    Awesome webcam to have.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as per the description provided. Mic also supports very well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you're enjoying the C920s Pro! We designed it with versatility in mind, and it's fantastic to know that it's performing well for both video calls and streaming. The built-in microphone is also a key feature, and we're glad it's providing clear audio for your interactions. We appreciate you taking the time to share your positive experience. Logitech

  • Pros mentioned:
    Privacy shutter, Video quality

    Rated 5 out of 5 stars

    Great webcam! check Windows10 settings dont block.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome once i figured out Windows security setting was preventing function. (after software downloads, a few reboots, USB port changes) I plugged in USB and I could see it in Device Manager, mic worked well but couldn't capture any video. Video quality is great for what im using it for, of course u need sufficient light as well as with almost any camera. I really like the privacy door it comes with also. The mic is good picks up well and sounds decent but is not studio quality as expected; Im using it for Zoom meetings and video chats so it works great for that. Love that it has the screw port to attach a tripod, so i use it with my small JOBY tripod on desktop as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so glad to hear you are loving the webcam! Please make sure to download the free Logitech Capture software in order to get the most out of your webcam. Here is the link just incase you have not done so: https://support.logi.com/hc/en-us/articles/360025141614. Thankyou for being a Logitech customer and taking the time to write this review. We really appreciate it!

  • Pros mentioned:
    Plug and play, Price

    Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it with a Mac mini and monitor for work purposes and it is awesome and doesn't require any set up besides plugging it in! Its a great product at a great price!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks so much for the kind words about the C920s webcam! We always love to hear how our products are making a positive impact, especially when it's as simple as plugging it in and getting to work

  • Pros mentioned:
    Privacy shutter, Video quality

    Rated 5 out of 5 stars

    Great Webcam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic works great on the webcam and nice video and private shutter.

    I would recommend this to a friend
  • Pros mentioned:
    Privacy shutter, Video quality

    Rated 5 out of 5 stars

    Tiny but mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be fooled by its little size. This camera makes the most crisp video’s, and when on zoom meetings it doesn’t lag at all. Also love the lens protector that is moveable for your protection or privacy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're impressed with the C920s Pro's video quality and smooth performance on Zoom meetings! The privacy shutter is a great feature for added security and peace of mind. Thanks for choosing Logitech!

  • Pros mentioned:
    Plug and play, Privacy shutter

    Rated 5 out of 5 stars

    Benchmark for all webcams.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera to have a better quality camera for online meetings or streaming. I have tried other less expensive cameras but I was always curious about this one since this camera sets the benchmark for comparison and it didn’t disappoint. Great picture quality, better than the built in cameras on my laptop, plug and play and it was on sale! The cover on the lense was a great bonus. I highly recommend this camera even at full price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, djkram650! I'm happy to hear that you're enjoying the C920s webcam! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review and for shopping Logitech! - Maggie from Logitech

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Logitech WebCam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera did not left me hanging in some very important meetings. All I could say is that has a great video and audio quality (microphone). A camera that is worth to buy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! The Logitech C920s sounds like a lifesaver for your important meetings! With great video and audio quality, it's a solid choice for anyone looking for a reliable webcam. Users also love its affordability and ease of use. Sounds like a great investment!

  • Pros mentioned:
    Easy setup, Price, Video quality

    Rated 4 out of 5 stars

    Great webcam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Crystal clear video. I’ve gotten complements from coworkers. Super easy setup. Fair price as well!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Privacy shutter

    Rated 5 out of 5 stars

    Great for streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product purchase for a stream set up and it works great for the price. And I love the clip that fold down to cover the camera l.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! We appreciate you sharing your positive experience with the Logitech C920s webcam! It's fantastic to hear that you find it's a great value for streamers, and you especially love the privacy shutter for added security. Thanks for letting us know!

  • Rated 5 out of 5 stars

    Great for Remote Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a teacher, I have had to adapt to the novel conditions placed on myself with regards to in-person instruction. I bought a laptop that would be powerful enough to support remote learning. I did my research and decided on the Logitech C920s webcam. I went directly to the Logitech website and they were out of stock. I thought oh great now what? On a desperate attempt, wanting to avoid the big online guy with the smile face on their box. I stopped by my local BestBuy. I walked in, the sales assistant was standing there and asked me if I needed help, I said yes do you have Logitech webcams? He said yes. isle nine halfway down, left hand side... They had a full hanger of the exact webcam I researched. within 30 minutes It was clipped to my laptop and I was recording in HD. simple. With all this technology we need two things: The product performs as advertised and secondly; A brick and morter store to get it where online shopping does not help my local town. I have had the Logitech C920s for a month and works great. it has great sound both record and playback. This is not only a recommendation for the Logitech webcam but BestBuy as well. They had what I needed, when I needed it. In this unique time we can use not only the internet for research, but also we can support our local stores where the money stays in town. to paraphrase an old adage "Search globally, BestBuy locally"

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Jim. Thank you so much for your kind words and review of the C920S webcam (and your local Best Buy)! I'm happy to hear that you're enjoying and getting good use out of your new webcam. If you haven't already, I recommend downloading and installing Logitech Capture. It will give you much more customization and even some features that may help you in your teaching! Also, thank you for teaching. I can't imagine what this last year has been like for you all having to figure out how to teach online. If you have any questions or issues, please visit our support site: support.logi.com
      Thank you for choosing Logitech!
      -Charlton at Logitech

  • Pros mentioned:
    Privacy shutter, Video quality

    Rated 5 out of 5 stars

    Budget friendly Web camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Camera is super easy to set up and start using straight out of the box. Also like the dettachable shutter lens cover for privacy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to know that the C920s webcam has exceeded your expectations! Your feedback about its ease of use, excellent picture quality, and detachable shutter lens cover means a lot to us. We're committed to providing our customers with the best possible experience, and your positive review helps us achieve that goal.