Customer Ratings & Reviews
- Model:
- 332037-01/298746-01
- |
- SKU:
- 6331930
Customer reviews
Rating 4.8 out of 5 stars with 1498 reviews
(1,498 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the V11 Animal Cordless Vacuum's powerful suction, ease of use, and long battery life, frequently praising its lightweight design and effective cleaning performance on various surfaces. Many appreciate the cordless convenience and the variety of attachments. However, some users note that the price point is high, the dustbin could be larger, and the trigger mechanism may present challenges with extended use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Amazing!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having never been a Dyson owner before, I struggled to know which one would be good for our home. I didn’t want to spend a ton, but wanted to get something that hopefully would work well. We have a hypoallergenic dog so the animal type vacuums didn’t pertain to us. So I started with the v7 and went all the way to the v11 for comparison. Again, not wanting to spend over $500, the v11 was out. It seemed like the right answer was v10 because of the suction. The majority of our flooring is hardwood. I wanted the suction for in between the boards. Therefore, I bought the v10 and couldn’t be happier. I am an over the top clean freak and this vacuum puts a smile on my cave every time I pull it out. Our floors do not have one speck of dirt on them. I agave also used the stick on the carpets and it still has great suction. Overall, best vacuum I have purchased for my money. I will recommend over and over again. Thank you Dyson!
I would recommend this to a friend - Cons mentioned:Trigger
Rated 3 out of 5 stars
Good but had issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this machine but after awhile it began to have trouble staying on - the trigger had to be pulled hard and would cut off.
I would recommend this to a friend Rated 3 out of 5 stars
4 years later
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in 2020 and it is now 2024. After 4 years of using and maintaing, I personally think this was not the way to go. i probably shouldve invested in a Meile. It is good for thep urpose of the cordless function but the dust gets into the air, its not as strong suction after 4 years of use.
No, I would not recommend this to a friendRated 5 out of 5 stars
one of the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.outstanding vacuum cleaner, only topped by newer dyson's
I would recommend this to a friendRated 5 out of 5 stars
Very nice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much it is so nice. This is approved by me
I would recommend this to a friendRated 5 out of 5 stars
Easy and super useful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own 3 of this in my house and they keep getting better every year
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Should last longer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working less than three years after purchase. This is the second one in six years. For the price, should last a lot longer than it does. We don’t even have carpeting. We have hard wood floors and leather furniture.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Lost suction power after a couple years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item is not made to withstand a home with multiple large long haired dogs in my experience. Will try the larger one.
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Price
Rated 1 out of 5 stars
Not worth the money!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 2 years ago (and 3 weeks) and it is already not working. Right now though I have a $700 piece of junk in my living room because I can't use it to vacuum floors. Out of warranty (by 3 weeks) so I am screwed. Buy another one that can be easily replaced rather than an expensive Dyson! I will never buy another!! The only positive has been the convenience of the cord free vacuum. So easy to use, but I will look into a different brand since I now can't use this one any more!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're so sorry to hear that you're having some trouble with your V11 Animal not working properly. While I'm not certain from your review the exact issue you're facing, we'd be glad to run through some troubleshooting checks with you to help make sure your Dyson is performing as intended. Please reach out to us directly at askdysonUS@dyson.com
Best wishes,
Kelly
Dyson Customer Support
Rated 2 out of 5 stars
Cleaner brush head is broken twice in 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I lost two High Torque cleaner brush heads V11 within two years of use. I will buy the third one; otherwise, I must eliminate the entire vacuum.
No, I would not recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 pets and it works great! Works well on low pile carpet and vinyl floors.
I would recommend this to a friend Rated 5 out of 5 stars
Great buy at Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No cord. Great power. Very pleased with this purchase!
I would recommend this to a friendRated 2 out of 5 stars
Keeps breaking, thank god for warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t pick up dog hair as well as advertised. Battery broke on first one in like 4 months. Then filter sign kept coming on even though vacuum was entirely cleaned, and wouldn’t work more than 5 minutes. After returning it twice we switched to a shark. Got to say though warranty works best.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Do recommend the extended warranty for these. We’ve had to get a new one about every two years due to the battery or charging cord. Otherwise great product
I would recommend this to a friend- Cons mentioned:Dustbin size
Rated 1 out of 5 stars
Very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband purchased for me at Bed Bath and Beyond, following research that I provided. Sure a larger cannister with a max fill line much less than the v8 absolute cannister . The attachment needs to be removed in order to empty ... it sticks and doesn't remove easily. Dog hair is trapped up in the cannister and requires cleaning with a hand swipe... gross. There is also a crevice in the cylinder that gets plugged and you need to stick your finger in to clean.. even more gross. I've had it for 6 weeks and wish I would have suggested another v8 absolute. Very disappointed. Whoever designed this doesn't vacuum let alone have pets to clean up after. All I get done doing is emptying the cannister and taking off the attachment each time. It also sticks out much farther in the charger which makes it more difficult to store efficiently and out of the way. A newer model should be an improvement...not a giant step back!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Doglover,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson V11 Animal machine. The Dyson V11 Animal can handle cleaning tasks of all variations; with the adjustable levering on the front of the Torque Drive cleanerhead, the machine is capable of much more than the predecessor.
Like previous Dyson cordless machines, the bin shouldn't be filled passed the max fill line. If this is done often, it can cause stuck debris and the cyclone to get clogged as well. When filled to the max line, the bin should empty with ease.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Rated 4 out of 5 stars
Cordless is convenient, but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have another Dyson and they both are messy to empty, no matter what the ad says. The head of the Dyson V11 is like a bobble head and is going to take practice to go where I want. I'm not ruling out that I need to get better at it by cleaning more.
I would recommend this to a friendRated 5 out of 5 stars
Great product and price, thank you BestBuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuums ever made, Dyson is the Apple of vacuum cleaners
I would recommend this to a friendRated 1 out of 5 stars
Poor excuse for Dyson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything good they say about this Vaccum is false. I've owned mine for under a year and I'm looking for a new one to replace it. I will no longer buy Dyson. This vacuum if you put it on full strength only vacuums for 12 minutes at a time. It's necessary to put it on full strength because the first two levels do not pick anything up. It's hard to take apart to clean and dump. Because you only have 12 minutes to clean do you have a real hard time cleaning the filter because it takes a full days charge to get that 12 minutes.It will continually display that it's clogged when there's nothing there. There's no place to put whatever accessories you get with it. Mine did not come with a docking station. I paid over $600 for nothing. Now I'm looking at shark. Don't waste your time don't waste your money it will do no good for you
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Mommabay, this is Tia from Dyson! We appreciate your review and are happy to assist you further. To clarify, all Dyson cordless vacuums are set to provide a maximum of 6-8 minutes of run time when used on the max setting. The V7 Motorhead specifically provides up to 30 minutes of fade-free run time.
Since you mentioned concerns with overall run time and lack of suction with your Dyson V7, we're happy to provide troubleshooting assistance. We invite you to reach out to us directly at askdysonUS@dyson.com. Please be sure to include the serial number of your unit along with a brief description of the issues. We'll be happy to assist you further!
Best wishes,
Tia
Dyson Customer Support