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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1833 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers find value in the affordable price, user-friendly interface, compact size, and space-saving design of the 19.5" All-In-One computer. However, they express concerns about its slow performance, limited screen quality, and insufficient RAM and performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,832 reviews
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Just as described

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a little slow for work purposes but works fine for surfing the web or class work for elementary kids which is my purpose. Looks very stylish

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    It's a good computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a blogger, and this computer works very well for that. It is a bit slow, and I do not recommend it for anyone who wants a computer for gaming. The display is nice, and it is great for storing photos and videos from my phone that I don't wanna lose. However, if you are looking for a computer that can run a lot d programs and loads pages in an instant I'd look at something else. Great for elderly parents who may not be tech savvy or children for homework.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer its was easy to set up, love that's is all in one, it's the perfect size for my small office, very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Outstanding product for G-kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched online Best Buy.com. Read reviews online and ordered this computer. Pickup was Outstanding. Set up was easy.The grand kids were Excited to ZOOM with Teachers, my four-year-old works good with the touch screen, great products for years to come.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Works for what I need it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for what I need it for, however it doesn’t work well with games. It’s very slow for that.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a little slow sometimes but it works perfectly fine for me. I don't do much but school work and surf the internet so its just fine. Loved the price as well!

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Replaced our 10 year old all purpose kitchen comp.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace the one we have in our Kitchen/office area. My father-in-law just retired and loves Chess. So now he can play whenever he feels the need. I'm using it right now and am very pleased with our purchase. I did replace the keyboard and mouse to a cordless one but other than that it works great as is.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Space saving

    Rated 5 out of 5 stars

    All in one!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It’s compact and convenient!! Doesn’t take up a lot of room! I recommend this to anyone wanting a great computer for any type of use.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Easy to use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact pc setup. EasIly setup and assembled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP all in one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works properly no complains I had it for 2.5 years and it does what it suppose to do...it running system is well and HP is a very good company that makes pretty cool stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Basic Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer for the home at a great price! Runs fast, great for storing pictures and taking care of monthly bills and banking! Under $400 and very stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wondering

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop has worked perfectly fine for my 9 year old daughter. She is able to do remote learning at home . The size is just right and fits perfectly fine in her room. Works good with all her classrooms apps. Zoom google classroom and more. Audio works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    All In One!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price beat all others. Just what I needed all-in-one PC easy to set up easy to use. Shipped out quickly and no damage. Pre-loaded with all the apps you need and ready to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the All In One layout. Install was simple & easy. Would definitely purchase again & recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Price
    Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Super Slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer for over a year. Biggest mistake ever. If there is something slower that slow this is it. Would definitely recommend buying another brand. Loved the looks, low price and compactness but bad reasons to purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    All in one HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it was purchased: desktop to spend long times with emails web browsing during covid restrictions at home.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Do not buy worse and slowest computer ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for family house and as soon as i turned it on was slow i gave it couple days to see what the family will think about it if it will meet our expectations but nope my son that is 7 year old was the first one complaining even to go youtube.com take long time to upload.. open files we browser, deleting etc everything is slow and dont even shut it off cause have to wait at least 10 min to boot up.. it have almost 2 hour resetting and is only 41% (see pitcute below). now resetting and deleting everything to return it as soon as it done..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Not impressed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because my daughter started homeschool. It is sufficient enough to complete her assignments, but it was slow straight out of the box. I expected more for a $400 computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Had everything I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs, card reader and DVD drive. Love it more than I thought I would! Maybe not for gamers but perfect for the Grammy to organize photos and pay bills!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Kid and adult approved! Would definitely recommend.

    I would recommend this to a friend