Customer Ratings & Reviews

Love my Roomba. I have a dog that sheds almost constantly and the Roomba keeps the floors very clean until I have time to use larger vaccum. Highly recommend.

Out of the three rooms that my family's owned it's the best of the three however it still needs relatively regular maintenance for the roller brushes and you still need to make sure that you check the map and progressively adjusted to fine-tune for your floor.

Does cleaning extremely well. Pays extra attention to every nook and corner. Avoid obstacles well. Get on to rugs and clean them very well as well.

I’ve been thinking about getting a robot vacuum for a while. After polling friends and reading over reviews I decided to go with the s9+. It’s a dream. I have it do my high traffic areas daily and have created a map for upstairs and downstairs. It’s no louder than a regular vacuum and it doesn’t seem to bother my cats or my dog. Word of caution to pet owners!!!! Run when you are home. My poor fog walker had the misfortune of coming in to a roomba trying to dock after running over an accident of poop. He graciously cleaned my floors so I’m not aware of the true horror he experienced. The roomba was GROSS. However, I was able to clean thoroughly and Wall-E is back to performing at his top form.

This is a great tool to have. It takes longer to vacuum the house then I would take on my own but I DON'T HAVE TO DO IT! We have a lot of wood floors and area rugs and really only use this on the first floor. Works great on the floors and low pile rugs/carpet. We had a super high pile shag rug that the robot couldn't even get on let alone vacuum. We replaced the rug and kept the robot! The automatic dirt disposal is great too. We just empty every month and don't really have to think about it. We vacuum much more frequently now and it shows. You do have to make sure the big items are picked up though, electrical cords, bottle caps, etc. as it will suck them up and get jammed.

I was initially excited to buy this product. I did my research and it had the best ratings. Given the price, I am very disappointed at how poorly it works. It gets stuck on everything. I gave it a few weeks to see if it could learn the layout of my house but it did not. The purpose of buying this was so that it could do its own thing without my assistance. I ensured to move any big objects out of the way but even at that rate it didn’t work well. It is also extremely loud. Save yourself the hassle.

Two years later and still runs good as new! The self emptying function was a game changer!

Works great, the self emptying container is the best feature. Love being able to leave home and come back to a clean floor, especially with having dogs.

Much more suction than the previous version but why in the hell did you take away the way to pick it up? The little area on the old one that you could slide your fingertips in to pick up was very helpful. Now just gotta grab the whole unit by the roller end to pick it up.

I wouldn't suggest buying this for the price you pay. I have had nothing but trouble. I have had to not work/die 2 times in not even a year. Very disappointing. When it did work, it did do a decent job. That is why it gets two stars. Customer service for IRobot isn't great. It takes days to hear from them. They also say they will do things that they won't do.

Easy to use. Love that it empties itself. Does well on hardwood floors and carpeting. Only a few spots it doesn’t get to (some corners, and space between toilet and wall). Nice to be able to set which rooms to clean.

Love this robot vacuum. We have a dog that sheds and this nearly gets everything we miss..it sticks to its schedule. Very dependable.

Does a awesome job cleaning. You can program what rooms, days and times you want the roomba to clean. Two down falls are it’s noisy and seems as tho you have to change the bags in the canister often. Not sure if it is because of the dog hair? Otherwise I love it.

This is the top of the line robot that IRobot sells. I have replaced it three times under the Geek Squad Protection Plan. I am now expected to replace it a 4th time because it simply will not leave the docking station or clean when I remove it from the dock and press the clean button. iRobot support says it’s a sensor problem and the my offers me $100 “voucher” to get a new robot. So I’ll be out of pocke 800$ for a new robot. DONT BUY THIS MODEL. I have the next model down and have had it for about 4 years and it still cleans great.

This is much more powerful than my i7, it cleans my carpet more efficiently. A little bit louder than the I7. I like the dirt disposal base, hardly need to clean the dirt box anymore.

Cleans great and reliable. Always buy Roomba replacement parts. Have tried many cheaper version and the edge sweeping brushes fall apart. You will not be disappointed.

Do not buy this it is horrible. you will be constantly looking for it and it never completes a job. The first aka original irobot still out performs this fancy expensive new one. It is so much louder and such a disappointment I have purchased the i3 i7 and this I 9 is the worst

Much better upgrade from the i7. This vacuum doesn't get stuck as much and seems to map my home much better. The floors stay cleaner and I actually don't regret this purchase.

For are the money there are still a significant amount of uncleaned areas, lost routes to specific cleaning areas that have been programmed and error messages because it cannot find its way home. It shaped specifically to get into corners and under cupboards, but this does not fit under mine, so if you have an older home (90s or later) it probably won’t fit under your cupboards either. It’s cleaning patterns are fairly random, I would say probably 30 to 40% it does a good job, 50% is just mediocre and the rest is error. I hope with some software updates it will improve.

The Roomba works great once it maps out everything. The best feature is being able to select only certain areas, ie a bathroom, to vacuum instead of everything.