Customer Ratings & Reviews

This works well for hardwood, but it is constantly getting stuck on things. Power cords, rugs, etc.

Like any smart home product, I’m having a little bit of a learning curve. He has already, eaten a pair of underwear on the floor and a door stop. Both where easy to remove and have him start back up. Lesson learned, make sure your floors are clear of anything this child could eat or put in his mouth. I’m using him with Amazon Alexa, and he is working out just fine. I’m using it on carpet and it seams to be doing well.

This is a huge upgrade over our previous roomba, powerful suction and the dock makes it really easy to use. We have pets, so this is a must for all of the pet hair. Gets over our kitchen threshold no problem, like a mini tank. And when it vacuums, the suction actually sounds like a normal vacuum. An investment for sure, but worth it.

Exceeded my expectations. Vacuums thick carpet very well and doesn't bog down. Great mapping of the house function and works very well with Alexa. You can just tell her to vacuum the kitchen table area after dinner to clean up the crumbs or clean any or all rooms. Worth every penny.

It would get 5 stars but the dogs say NO. Honestly it is really cool

We purchased the S9+ last week and have yet to be able to run a complete clean cycle because of all of the errors it encounters. iRobot Support has been unhelpful. On the training mode, it states its bumper was pressed "unexpectedly" during training on the first run, which stopped training mode. iRobot Support stated we should depress the bumper several times to see if anything was stuck - nothing - error still happens. We have a large home with furniture and rugs and we can't run the vacuum without babysitting it otherwise it gives a "Clear Roomba's main brushes" error, when there is nothing stuck in them and it stops cleaning. It's yet to be able to map our entire house and spends hours cleaning the same areas until it goes dead and has to return to the dock to recharge (if it makes it through an entire cycle without giving an error, which I would say has been less than 10% of the time). Overall, for $1,300 plus tax look elsewhere, this isn't the droid you're looking for - something is seriously wrong with the software and/or hardware that needs to be resolved ASAP. If you want to stay home and constantly watch the vacuum for the 10+ hours it takes to clean with recharges, this may just be for you. Otherwise, for those who want a robot to clean reliably unattended, this isn't it. I'm giving it another week to get its act together and then we will be returning it.

The unit is very high tech and sophisticated the only problem is mechanically I think it’s lacking, for example it has issues almost every time climbing onto it’s on base it gets stuck there. Also sometimes it gets stuck or lost on its own and just stops. All in all it’s a pretty neat product I just wish it was more reliable. When it is cleaning it does do a good job on the hard floor and carpet both.

We got this Roomba to clear our downstairs hardwood floors. It gets caught on dog toys frequently, but that's on us not remembering to pick up the floors before we leave. Having a dog that sheds a lot, we have to remember to clear the bin from time to time. The cleanout port gets clogged frequently, which is a bit of a pain. Overall, this Roomba does a great job keeping the dog hair at bay.

Exceeded my expectations. It mapped the floor areas perfectly and improves its knowledge with each cycle. Breaking the floor plan into distinct areas using the App is simple. The unit struggles with throw rugs and floor outlets...the former I simply pick up before a cycle. The auto dirt disposal is fantastic. Highly recommend this product!!

This is my upgrade to the i7 and my 3rd roomba, honestly the best one for heavier shaggish carpet. Does an outstanding job mapping your floors and when finished it looks as if the carpet was professionally cleaned with the carpet lines.

I bought this product a while ago. It is in great health and works like the first day. Cleaning help is greatly appreciated. I had no issues using the app or using Alexa for voice commands. I bought a second one for my mother and it is still in perfect condition. I usually program to use the roomba first to vacuum the room and I send the Braava after to each room. They are a perfect couple. It vacuums well under furniture, unless they are very low. The app works well and has constant updates that improve performance. It does not harm to the wood-like tiles, perfect cleaning in ceramic tiles, keeps the floor clean. I have changed the brush once, the filter once and the main collecting bag twice ( I use it about 2-3 x week, large house and we have a small dog) I would buy again with closed eyes.

I’m truly amazed by this vacuum. I was hesitant to spend as much as this cost, but 3 days in and so far I’d say it’s worth every penny and then some. We have 2 large dogs and a cat, so in addition to normal dirt and debris that collect in a house, we also have to deal with a TON of pet hair. Over the past 2 years, we purchased 3 Shark robot vacuums, one for each floor of the house. While we always had some issues with the sharks getting stuck under furniture, lately it’s been much worse. Sometimes the vacuum just stops in the middle of a cleaning pass for no apparent reason. I replaced the worst performing Shark we had with this new Roomba- and wow, what a HUGE upgrade. While our Sharks seemed to have a completely random cleaning pattern, often leaving spots of carpet completely untouched, the Roomba is a thousand times smarter, right out of the box. I did not do the mapping process, but during its first run through the main level of the house, it mapped our floor plan with mind boggling accuracy. Additionally, the cleaning pattern not only makes sense (as compared to the random path the Sharks took), it remembers exactly where it left off and if it needs to go back to the dock to empty, it returns to the same spot it left to resume cleaning. The self emptying bin is a massive benefit as well. I’m really and truly happy with this purchase, even at the very high price point.

Imagine giving a toddler a vacuum. You have to supervise everything, right? That is what using this vacuum is like. Get everything up off the floor, secure all wires, make sure your rugs are secure and not too high and thick (it will get stuck on uneven surfaces), or thin and bunchy (it will suck up fringed edges and rug corners). Then put it to work, and hope it doesn't get stuck anywhere. Works best in spartan rooms with bare floors, and it really gets in the corners. It's ok on rugs--large carpets are best--but a beater brush might get your pile carpets cleaner. I love that it gets under furniture and cleans corners, but honestly, you have to do so much work to get a normal house ready for this thing to run that most of the time it's just easier to pull out the old upright and do it yourself.

I did A LOT of research before spending so much money on this iRobot. I've owned it about a month now and my review today is different than it would have been on the first week. One of the rollers recently split in two and the suction is not able to keep up with the amount of dog hair we have. It gets stuck and I have to manually clear the bin. We've also found that it sporadically gets stuck on a tile/wood transition in our house. it doesn't always get lodged but about 50% of the time it does. The transition is very gradual and our old model iRobot has never struggled. So those are my complaints. The good is that it really does a fantastic job getting to edges, cleaning and vacuuming (instead of spreading) hair and debris. I like the smart features and I like the suction when it works. I don't think it is worth $1000. It would need to be perfect to spend that money. But if you have the money and are okay with close to perfect, I would recommend this model. Right now there are no better alternatives and this is a good vacuum. We have enjoyed it. But you have to purchase it knowing that there MIGHT be some imperfections. I would buy it again based on the benefits we get from it. But I do wish iRobot had more behind the promise and the price. It is far overpriced but, as mentioned, there is no better alternative.

I am disappointed I waited this long to buy the Roomba. It is an indulgence that is life-changing! Roomba does occasionally get confused and stuck, but its mapping ability is incredible. I like that it can get under beds easily too. I usually set it to run when I plan to be out. It is a little too loud while watching TV or speaking on the phone.

The best robot vacuum all around. I have given up on Neato and after returning 5 Samsung I’d the latest model have given up Aslan. This is by far the best robot vacuum ever. Save your time and money, I know is expensive but well worth it. It may seem less sturdy that the competition but don’t be fooled by the appearance, this guy map, clean and all performance exceeds all other robot vacuums

Excellent cleaning, smarter than my previous roombas and better pick up. Expensive.

Great vacuum just wish it wasn't so expensive. Looks high-end.

I'm a gadget hound, so it's not surprising I love to watch her (named it Rosie) go around the house. Not having to empty the bin for another a month at a time feels a whole level higher than any other robot vacuum. I've owned the 780, 960, and now this one. The price makes it an extreme luxury item, but if it's within your budget I would recommend this one over the other models by far.

Very helpful to keep our house clean everywhere and every time