Customer Ratings & Reviews

Roomba does a great job. No complaints and the functions are useful.

Infuriating product to own and maintain - do not recommend the vacuum or the mop both have failed performing at an acceptable level within a 2 year time frame. I should of returned as I assumed it would get more efficient with time although the opposite has occurred. It burns through parts, is constantly stuck, power cords are annihilated , it constantly jams, the lid has issues closing, to many other problems to list and I’m tech savy and good at trouble shooting. If I had a shotgun - I’d be apt to use it on this way over priced functioning impaired contraption. Advise purchasing alternative competitor - will put both mop and vacuum into the recycle bin.

We have around 4,000 sq ft house, after 4 days in the training mode this Roomba became a great help keeping the house clean. We split the house over two days while we are at work and does a great job over tile and area rugs. A couple smaller rugs have to be rolled away. Support is also great when we were trying to figure out how to get it to train completely. Let the Roomba do all the training first before starting to clean.

Does a great job like the fact that it has an app and it has a map brain

Yes, this is pretty pricey, however very worth the money. I use this vacuum 7 days a week! It handles my Australian Shepherd's hair as well as the dander from my macaw. I love that I do not have to empty the bin before every use. Each bag last a long time, and the filters are of good quality and handle quite a bit. If your debating on if you should spend the extra money, I would do it! I am glad that I did.

Not that smart, miss most of the dirty, never goes back to the base to recharge, it get stuck all the time, it create a single new map everytime, the brushes are to fragile, less than one month already damaged, nothing too good to say about this one, not even counting about how expensive it is.

Enjoying my roomba!! It gets better every use! Does well on all types of floors. Only down fall is the price.

Excellent product, defective rollers. Plan to spend some money on parts, but it does a great job of mapping and vacuuming.

Works good! Helps keep my floors clean in my 3 pet home.

Great improvement over my i7. Having 50/50 carpet and hard flooring, the Roomba s9’s carpet boost functionality worked amazing. Fits perfectly along side my Dyson v10 clean a house with 2 kids and 4 dogs. In terms of cleaning ability and ease of use, I haven’t had to pick up the Dyson as much since my purchase!

It's maps ok. It gets stuck on the feet of one of my chairs. My biggest complaint with it is that it doesn't work in the dark. I ran my prior bot (Neato) overnight. This was a lot nicer when working from home. The main reason we kept it was the collection bin.

I like the vacuum but it is taking a long time for it to map out the area to vacuum. Getting navigation issues. Hopefully this can be resolved.

Worked ok for a while but we started having bin errors and the vacuum cleaner would just stop. Eventually Roomba was going to send a replacement but it never showed up. We tried it again after letting it sit for a month and it seemed to work better so we canceled the replacement order since it seemed we were not going to get a replacement. However, after about 2 to 3 weeks started getting the bin errors again. Told by Roomba that it was a s/w issue and the fix would be available in Oct. Until then its a piece of junk. Because its out of the 60 day window a refund is not available from Best Buy. A complet waste of money.

I constantly have reset to factory settings and reboot before it will run properly. It stops in the middle of the floor indicating it’s stuck. There is nothing there to be stuck on.

I gave only 4 out of 5 because its a bit louder on the hardwood floor.

After a few "whole house" cleanings it was able to map out our whole floor plan and then following a few simple, easy to use directions I was able to divide and label each area so it will go "spot" clean an individual room by itself anytime we need or schedule a day & time to clean the whole house on a regular basis saves us a ton of time and effort lugging around a vacuum and power cord. Thank you iRobot for this wonderful product!

Price is a little high, but it does a really good job of keeping the house clean.

I’ve owned my Roomba for just under a month and have to say it’s pretty impressive. The initial mapping took about 5 cleaning cycles although the mapping can be expedited in test/learn mode. The auto-empty is a great feature as well. Overall I’m very satisfied with the performance of the unit, in the 30 cleaning cycles to date, I’ve only had one issue with the unit getting stuck under the dining room table.

Easy set up and does a great job getting up pet hair embedded in the rug.

This is my third Roomba over the last 6 years. By far the best! The prior models used to get stuck over cables or loose rugs. This model ran its daily schedule for a whole week while we were on vacation and never got stuck. I have two cats that loose a lot of hair! Hence I also love the fact that I have not to empty the bin anymore. I tried almost all other brands and returned them all.