Customer Ratings & Reviews

I tried it and was amazed how well it works. At first I tried the i7 but this has more suction power! It is like having an automatic cleaning service. My Aunt recommended it! If you consider a cleaning service at around $100 monthly it pays for itself in less than a year. Best buy had a great deal for the Braavia Mop and the s9 so when the vacuum is done the mop starts. Floors have never been cleaner. The only thing you have to watch out for the the transition from room to room can't be higher than an 1/8"

This is the best Roomba yet! Does a great job on hardwoods. Struggles a little bit with rugs with long threads though.

I purchased thinking this would help me with my routine cleanings since I have 3 small dogs. The vacuum was packed well and setting up wasn't hard. I programed and mapped out the house so the vacuum knew which rooms to clean. The first vacuum lasted 2 days, underneath the vacuum I noticed a piece was broken and I took it back to best buy for an exchange. The vacuum did a decent job in picking up hair and going over both tile and floor mats. With my second vacuum I had to reprogram my entire house and setting. Once that was completed I was able to get things going. Again the vacuum worked alright. It wasn't the best clean job on any occasion but it wasn't to get the hair off the floor and presentable. My thought process it would allow my wife and I some time before we needed to do our more detailed house cleanings. As a few weeks passed I noticed the vacuum would get stuck or it would not complete its set assigned room leaving it half done. I made sure the unit was charged and the battery indicated it was fully charged. After another week I noticed when I set the program to clean my house the vacuum reported low battery. I found it odd since the unit was on the dock. I troubleshooted the vacuum and docking station and made several attempts to recharge the unit. After making several attempts and researching troubleshooting measure I was unsuccessful. After spending this much money and having two units in about 1.5 months not work made me realize it isn't worth the price. I returned this item got my money back. I will just stick to vacuuming and mopping myself. Also the vacuum job takes time. A small room can take over 30 minutes when it would take the average person 10 minutes or so. Plus I found myself having to move things around constantly to avoid it from getting stuck. The look is very appealing and the technology is great but I wasn't pleased with the overall performance.

Outstanding performance and convenience, at a price. With a price drop, this purchase is a no-brainer.

Best roomba model, awesome features, must have for dog owners

Love my “Rooba” after 2 trials it mapped our entire area where we wanted it to Vacuum! Life saver with 2 white German Shepards!

it makes my life much easier especially full-time jobs and kids and this is a must to maintain clean in the house.

We thought we would need three of these to keep up with pet hair and dust that our dogs bring in. This one is getting the job done!

Best investment for a single dad, definitely can tell the difference from the i7.

So far so good. We have only had it a few weeks but this last one has been a good one. We have already swapped it out twice before this one so we will see. Cool Features that the other one did not have.

Excellent Product. I bought it for my wife and wife. My daughter loves it too. Now, less work for her

This is an absolutely awesome vacuum and it does great on corners. Our only issue with it is we have super thick carpeting in our basement and it struggled with thick carpeting.

This is a game changer. While expensive, it is so thorough and worth every penny if you have a large square foot area.

Does at nice job. 2nd Roomba. Much more convenient than having to constantly emptying the dirt catcher. Dust bags are fairly small.

I bought the open box and the description said it’s in perfect condition and almost as a brand new and open the box and the vacuum cleaner has missing parts. Called customer service and bad and worst customer service.

Very strong and very nice robot for anywhere in the house. You pay what you get like champ. I’m really glad I get this s9

Works amazing! Press clean and relax. iRobot’s app super friendly to the user and it is easy to set up.

Before purchasing the Roomba I did my homework and research to the type of Robot vacuum I wanted to get. I suggest you do the same. The 9s for me is just perfect. I have wooden floors entirely through out a single floor family home. Before starting to use I suggest doing a map of your home on the app. I did it 3 times just to get it right. Also, remove anything that's movable off the floor so the Roomba can make an accurate map of your home.

Amazing. Mapping of the house is great. Really makes it easy for hardwood and carpets

Because of the terrible service I received when having issues with the s9+ and the lack of concern over how it was acting by iRobot. I have returned the s9+, the M6 mop, and the model 985 I had purchased. I understand trying a couple quick remedies to see if the issue is something simple but once those are done, when it continues to do the same thing over and over it should have been replaced asap. I read about the issues with it getting stuck all the time but figured I would try to see if it was just user error people were having. It’s not! This vacuum never once finished a job the way it is suppose to, it would stop every 5-20m and time out or find a wall or chair and just repeatedly bump it and then time out and need a reboot. The programming of this devise is horrendous and it barely has the power to clean taller carpet and spin the edge cleaner. The 985 was not perfect but it did a better job overall because it did not have the constant issues with needing to be restarted. I never even tried the M6 Mop after such frustration with the S9+. I returned them all and will wait until they improve the machine and programming. I did like the idea of the maps which made it possible to only hit the items needed each day. Highly disappointed is all I can say.