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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1590 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the Roomba s9+ as a self-emptying robot vacuum that is easy to use and great at cleaning pet hair. It has powerful suction and can be scheduled to clean. However, some customers find it to be loud, prone to getting stuck, and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,590 reviews
  • Rated 4 out of 5 stars

    Is getting better everyday.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit sluggish than the previous model, series 9. Takes long to map house. Would be nice to see ai integration on this device, lol.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Easy cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Vacumes well. Can set up your floor layout.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the self cleaning ability and has great suction power!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rilly does a great job house is clean love it so far

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Robot vacuum works excellent for our needs and really saves us valuable time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied the way it cleaned my carpet. I returned it the room 2x’s and but that didn’t help. I wound up vacuuming the carpet on my own. It cleans my wooden floors perfectly not sure why it’s such an expensive item if it doesn’t work on different types of flooring.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the spend! It helps keep my floors clean. The dirt disposal is a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great improve compared to the 600 model. It's amazing and the self emptying option works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it picks up all the cat hair and dust that is in my house from having 2 pets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good most of the time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires fewer smaller impediments for a thorough cleaning; sometimes get caught with ends of rugs. Overall satisfied with it's performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    roomba

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product overall for everyday use, very easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba s9+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the product does well. mapping can take a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use even with clutter spread on the floor

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great time saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable how this thing saves me time I have a big dog and the vacuum cleans the floor spotless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jury Still Out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jury Is Still Out. I just tried this for the first time and it isnt mapping the area correct. It keeps just doing the same rooms over and over. If it is able to complete this in under 3 hours and do a good job on ht edog hairs, it will be great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife likes it. Kid likes the tech side of it. He’s set schedules and has it mapping out the house. Does a decent job cleaning the floors. Kinda noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, after it does a whole outline of your house it knows exactly what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Excellent upgrade over Roomba 960

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice suction power, good for pets with long hairs. Have no problem jumping on rugs.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Awful. Just awful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first S9+ on September 29. Worked great for 6 days. Then it started making terrible squealing and grinding noises, and the rollers stopped spinning. Best Buy was great and exchanged the unit for new one. The second one was worse than the first, could barely get it to run. It started spinning in circles when it first powered up, then it started ramming into its base station, then it kept asking to be put on level ground. The final straw was when it rammed into a chair and knocked it over, damaging the floor. Don’t buy this product. $1300+ is too much to pay for having your floor ruined.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rosie the of my iRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I can do other things while my I robot does the floors. I named it Rosie.

    I would recommend this to a friend