Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $305.99
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1589 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the Roomba s9+ as a self-emptying robot vacuum that is easy to use and great at cleaning pet hair. It has powerful suction and can be scheduled to clean. However, some customers find it to be loud, prone to getting stuck, and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,589 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very easy setup and beginning use. i would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Easy to program and does a great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does a great job and the mapping is unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba s9+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba s9+ Excellent performance. Work as expected....

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great roomba

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really great job on the carpet and hardwood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba S9+

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot and clean base make the perfect combination for hassle free cleaning. Just let it clean your space 2 to 3 times and you will be presented with a map of your rooms. In the app just name the rooms and thru the app put in room dividers, keep out zones etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Roomba

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life of vacuuming a little easier. Occasionally you might have to do a full reset or fuse with redoing the custom maps, but that’s easy compared to vacuuming the entire house. I like setting up rooms to clean individually as this makes it most efficient in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super smart and efficient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previous iRobot smart vacuums, but the S9 definitely is the best choice. Mapped the house plan after some few runs, dirt suction is great in carpets and hard floors, reach out corners easily with its shape and brush. The spinner brush is the only downside, losses form/shape after various runs on carpets needing replacement rather quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After it does the house map is great you can even choose what room to clean .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Sure how I Feel About These.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after about 7 months. iRobot sent me a “new” one minus battery and brushes and wanted me to pay to send back the old unit. Warranty is only one year, with 5 months left, no way in H3LL I’m giving them more money. They work good, when they work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I have to pick up my throw rugs or it gets caught but other than that... LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it It works great and it’s able to pick up most dirt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleaning power is better than expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a little expensive but very intuitive to get started. Should have bought one sooner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beau the roomba

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re still learning but everything so far is going great. I think we have a winner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version of the Roomba Vacuum. It was fantastic but this newer model is even better! The automatic dust bin makes it so much easier! The app allows me to program different rooms and I can even program areas for it to stay out of! It never touches the dog's water bowl! You will not regret the purchase of this vacuum!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Great! but still noisy.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It woke me up at 3am unfortunately. I had to return it because of that. Its way too noisy and kept bumping into my door when cleaning. I sadly still think there's a couple more years to go for these robots until they feel "smart". For now, I'll pass.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ERROR CODE 31 ISSUES...Not ready for prime time

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Best vacuuming ability compared to older models when it works. I really love the automatic dust bin. Cons: Rollers seem to be made a little cheaper and more prone to quick wear. lid for the dust bin seems to pop open easily. (throws a code) I have had many roombas and don't mind tinkering to keep them running properly. However, anyone considering purchasing should look up the code 31 error roomba is having with this model. Once they work out the bugs I will definitely purchase again.....but that time is not now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iRobot - Roomba s9+ Wi-Fi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on tile. Easy to assemble. Love the app.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    We are happy with this purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expensive but we love it. We use it almost every day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no bags r better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vacuum works great. however you need to replace bags often. bags are fairly expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is an upgrade from my Roomba 980. The 980 still had impressive cleaning performance, but the automatic dirt disposal dock and the room mapping made me take the plunge. I can honestly say, the s9 blows my 980 out of the water! I can definitely see an upgrade in the cleaning ability and I am very happy with the upgrade!

    I would recommend this to a friend