Customer Ratings & Reviews

Easy setup and dose what it says it does. You can schedule it too.

This unit is an upgrade from my Roomba 980. The 980 still had impressive cleaning performance, but the automatic dirt disposal dock and the room mapping made me take the plunge. I can honestly say, the s9 blows my 980 out of the water! I can definitely see an upgrade in the cleaning ability and I am very happy with the upgrade!

Last model was good but had to stay after cleaning out the brushes and had nuisance alarms at times. Replaced with this model. Has worked every night since purchased. Larger brushes on this model. Do not get the dog hair build up in the brush ends on this one. Great upgrade. Buy the warranty. It’s worth it. No hassle return if you have problems.

Don't expect this b!t¢h to perform miracles completely on its own without working with the MF for a few times to learn it and work the kinks out based on your house. And please - pick all your mess all up from the floor so it'll do what it can to clean for y'all triflin'!!!

Great addition to the house... took 6 sessions to map the house .

This is quite possibly the best gift I've ever gotten myself. With 2 hairy shedding dogs and a cat I run every other day. Does a great job and can't imagine owning anything else. If I had to empty bin on the vacuum i would have to stop it 3 times per run. So happy I bought this.

Pros Multiple cleaning settings Straight line cleaning vs random patterns Automated bin emptying Cons Cost No way to set up areas to avoid Loud on highest setting This is the second robotic vacuum I’ve used. The other vacuum has its limitations but is a convenient, helpful device, so I was curious to see how the iRobot compared. One feature I particularly like is that it cleans in straight lines up and down the floor, rather than my other vacuum which moves in random crisscross patterns and seems to miss some areas this way. I also like that you can tailor the settings, such as battery use, cleaning power, and number of passes through the room. Of course the most exciting feature, compared to my other robot vacuum, is that it will empty the dust bin on its own. Setup was quick and easy; I was able to link it to my Google Home. The app is also user-friendly and aesthetically pleasing. One of the most prohibitive features of this vacuum is the price. Corded, manual vacuums are much cheaper, and there are other robot vacuums selling at half the cost of this iRobot. I question whether these additional bells and whistles are really worth the extra cost. Another unfortunate feature of the vacuum was that it repeatedly got stuck underneath a piece of furniture, and I couldn’t figure out how to ban that area to prevent it happening again. Finally, at its highest, most detailed clean setting, it is pretty loud – my dog was scared of it, and my six-year-old wanted to send it back. This was solved by decreasing the cleaning power, but I think it’s important to note that if you want a very good clean, it’ll be loud. In sum, I would recommend this vacuum if you can afford it, but the price will be prohibitive for many. It definitely has some of the coolest technology right now, but I’m uncertain if that technology is worth it.

We have a 960 and never had an issue. It vacuumed our wood floors and went into our dining and living rooms seamlessly and had no issues with the rugs in these rooms. The living room is a little high but not thick or shaggy. The 960 never got stuck on this. The newest model? Stuck every time. iRobot support says the S9 is heavier and therefore has a tendency to do this. It’s a shame bc the auto suction power between carpets and wood floors was great. And it’s so powerful. But too bulky for its own good on carpet. Stay with the 960 or 980 and if you have to have the auto disposal go with the i7+ until iRobot comes out with a lighter model. Disappointed

Barely 6 months into owning this vacuum robot and with moderate use (a few times a week) iRobot has already replaced two parts for this unit. First I noticed the vacuum would not pick up my cat's fur from the carpet, so after following all the troubleshooting steps, iRobot customer service suggested replacing the cleaning head, and even after the new cleaning head was installed the robot still does not pick up my cat's fur. Then the battery started failing and the robot will just stop in the middle of a job and I am now waiting for the replacement battery in the mail... So, yes iRobot has a wonderful customer service and they do stand behind their products, but should a vacuum robot this expensive be so faulty? I don't think so.

Great cleaner and is very convenient for when I can’t sweep

Software is just bad. I reallly wanted to like it. Started getting error 30 after a couple days. Replaced it with an i7 and I highly recommend that one.

Excellent device happy wife happy life easy to use

We have a Newfoundland which constantly sheds clumps of black hair. Our roomba is scheduled to come alive every evening to vacuum our entire floor. It does not replace regular deep vacuuming from a powerful standard vacuum because we have deep carpeting, but it does take care of the daily dog hair and toddler crumbs.

like the unit it works well very expensive though

I absolutely love my roomba. I almost want to buy another one for my second level. I just use the phone app to start cleaning and off he goes and I don’t have to worry about anything. All the dirt is sucked up magically into a bag that lasts quite a long time and I don’t have to touch anything dirty.

OK one of my least favorite things to do is vacuum so this little guy has made my life exponentially better! I linked it to my Amazon Alexa so I just tell Alexa to have my iRobot clean and it does its' thing! I have a dog that sheds like crazy and you wouldn't even be able to tell anymore. LOVE this purchase!

The concept of the unit is awesome, but it's not as productive as it is portrayed. Ended up returning the device after just a few uses as it did not do the job we expected. Much louder than we expected as well.

I ordered this item and paid $1,000. I set it up and it is a lemon. The only reason this review is not 1 star is because iRobot replaced it. They said it must have been "defective".

I have 5 cats and this vacuum is used everyday to help control the cat fur on the floor.

Roomba works well on our hardwood, vinyl and carpets.