Customer Ratings & Reviews

I can't give a zero star so here's a 1-star review. I have been trying to get the vacuum to work properly since the first day it arrived. I own two iRobot 880's and they are beast at vacuuming. I saw this upgrade and assumed it would be great. A brand I trust sold by a company I trust. More power, more capacity, and floor mapping for improved cleaning. I thought this would address any shortcomings of earlier products. I was wrong. This product is BETA at best. 1. The floor mapping is clunky and does not update properly. Several software updates later... it still does not work as promised. 2. The base unit and app report that "The clean base bag is missing" and "The dust bin is full." The bag is properly installed and empty. No dust whatsoever in the bag. I have replaced the bags more times than I can count. I have contacted the manufacturer on this issue on multiple occasions. None of the solutions offered have resolved the problems. It is a well-known issue with the manufacturer. 3. Perhaps the most disappointing is the unit does not clean well. While purporting more power and performance it cannot hold a candle to the older 880's. Rather than vacuuming up and cleaning It leaves dog hair trails and dust all over the floor. A real disappointment given my prior experience. My advice is to keep looking for a Robot style vacuum. This one is not ready.

We've had several roombas throughout the years. From the earliest 3rd gen 500 series. We have a 4th gen 600 series that is still going strong. We've had the i7 which was the best one. We have returned 3 S9+ models, all with issues that were not repairable. We are trading our S9+ in today and going back down to the i7+. For some reason they have not worked out all ths bugs on the S9+. It was a pretty big redesign compared to the tried and true round models. But it's just not reliable. Way too many errors.

I have been a 900 series owner since 2016 and with the new automatic dump base I had to upgrade, and it has been worth every penny. Very convenient and easy to use, setup was very simple and the app is user friendly and intuitive.

Absolutely love my Roomba. With the Roomba, I can now handle cleaning my own house. Now saving money because I don’t need the cleaning ladies anymore.

The Best Roomba Ever... The only issue is that the rollers get damaged in a few months, but overall the strongest & the most reliable Roomba

Our family's favorite! We tied it to Google's monitor and it now just cleans where needed when needed with just a voice command!

I am using iRobot for over 5 years and used 960, i7+ and s9+. I have so far the worst experience using s9+. 80% of the time it never completes a job. Most of the time it stuck somewhere. After spending hours with customer support realized the s9 stays lower to the ground as compare to other model and due the design it not as good as compare to other models. I own two s9+ and having they same experience with both. I may go back to i7 or Shark new model.

We've had the previous roomba, and although we loved it, this one is miles better. It has automatic bin emptying, maps better, suction is the best so far compared to previous models and competitors, and not forgetting, looks pretty stylish too!

Not made for my carpet never in 10 days of use cleaned my hole house battery keeps dying or just stops working in the middle of the floors

This vacuum is fantastic. The room selection feature is great as our kitchen can always use a touch up with our dog coming in our sliding jack door. Fun to watch do its laps around everything. Does a great job keeping our main floor clean!!!

I bought it together with Braava jet mop, and absolutely love my robot cleaners army. My favorite features are smart map, scheduling, and "mop after", which allows coordination between the vacuum and a mop.

I have had several roombas and this one has corrected all the complaints I had about the others. Does a great job and has not missed any spots.

There are problems such as the sensors tripping and reporting dirt in the mechanism but can be easily cleaned , so mapping can take some time initially but considering what the machine has to do it is a great buy.

I was worried that this product would knock my walls, go in circles and repetitive motion and miss those hard to reach spots. I discovered it works just as accurately as expected and not at all clumsy. Eve if bumps something is very light.

This has been worth the wait. Roomba must have fixed error code 31 as I have had zero issues and great cleaning when it was finally available again.

It does the job alright but didn’t meet my expectation. I followed the vacuum just to see how effective it was picking up dirt and it would leave a good trail behind. Not what I bought it for so returned it and got my money back.

My wife loves this thing. It was WELL worth the money. She had a great time setting it up, and I admit it's fun to watch it learn the house. If you’re on the fence, just do it!

Purchased as a gift. Recipients love it, already logged 16 hours in 12 days. It's a bit expensive but has great features, wifi and self emptying are awesome. Buying one for myself when my home reno is done.

Great improvements to the Roomba over the one we bought years ago. Still a great way to keep the floors clean and not have to lift a finger!!!

I love it. It picks up great and clean really well. I am so glad my husband gave me this for Christmas 2022.