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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1590 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the Roomba s9+ as a self-emptying robot vacuum that is easy to use and great at cleaning pet hair. It has powerful suction and can be scheduled to clean. However, some customers find it to be loud, prone to getting stuck, and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,590 reviews
  • Rated 3 out of 5 stars

    When it works it's great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job well when it's able to. Has a hard time linking up to the base station and will regularly not charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lessens house work, can’t find fault in that period, great and worth investment, just not a great item to try and keep a toddler away from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    irobot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our IRobot works really well. We have Wood, Tile and Carpet and it makes transitions with ease. I have noticed that it does get hung up on some areas in the carpet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk. Don't buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design, terrible implementation. Gets constant "I'm stuck" errors even when in the middle of a hardwood floor. This is Error 31... google it. Very common, and iRobot does not have a fix for it. They just promise to send a replacement, but then they inform you there are no replacements available. Run away! Run like the wind! I returned mine after a week of struggling with it and the inept support dept.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than a year. What a huge waste of money. Started by losing maps -- by month 12 it was just randomly going where it wanted to go without any pattern and then returning to base saying job complete - by month 23 it kept saying empty the bin which was already empty. It is in my trash can.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! And I am happy with the entire purchase and would recommend again and again. It worked well having issues but I know BB will stand behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some tweaking when you set it up. Be patient, it's worth it. Such a great investment. I was against a 1000 vacuum for too long. Now I'm an unpaid spokesperson for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife's birthday. Have had it for almost a month. She loves it. Had one issue with it wanting to clean itself to often. Wife called support and they were extremely helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Roomba

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job on both hard floors and rugs. Easy to program and use with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for day to day upkeep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 (Yes 3) dogs. With laminate wood flooring and rugs... the Roomba keeps it all hair free! I go through about two vacuum bags a week with all the hair. Soo worth my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and make our lives make easier. We have dogs and it deals with the hair.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    No thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mapping is horrible, very very loud. I had high hopes for this but missed the mark.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a smart robot! If you got the funds and need the best- go for this one! I am glad I dont have to worry at all about any vacuuming now. Always finds home base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only question is; why did I wait so long to buy a Roomba. Expensive,yes, but if you can afford it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. This is the best vacuum I have ever purchased. Don't have to worry about cleaning the carpets. Just make sure larger items are picked up first.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vaccum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked at times. Had problems with the brush rollers supposedly being jammed when checked rollers were clear. I returned and was not impressed with product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with not problem at all I believe the make better and stronger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have half my week back

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run my Roomba nightly. It never even looks like I have to tidy up behind it. My broom is collecting dust. The mapping of my home was flawless and I had to do nothing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't be the first to buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so sure this is worth 1000$, it's still hasn't mapped out my house. It goes to the sames spots over and over again. And I have had it mapping since I purchased it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when it works. But got error 31 way to often and stopped without any reason. Finally got it replaced by manufacturer. New one do a good job cleaning

    No, I would not recommend this to a friend