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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1590 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers regard the Roomba s9+ as a self-emptying robot vacuum that is easy to use and great at cleaning pet hair. It has powerful suction and can be scheduled to clean. However, some customers find it to be loud, prone to getting stuck, and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,590 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job picking items up off the floor, does take quite a bit of time to map your floor plan but in the end well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum, once you understand how it works… it is great. Bought a second one for another floor in the hiuse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised this robot vacuum cleaner does such a good job on my floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a huge upgrade from the j7+. The room just feels cleaner now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and priced better than other stores...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and priced better than other stores... highly recommended. Always satisfied at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and reliable. These machines freed up more time for me to do other chores and to bind with my family more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cleans ok. Poor Instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are not very useful. Mapping has been slow. Keep trying to map rooms and will not update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Best purchase. Really picks up the dust and dirt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. I love being able schedule the days and time i want cleaning done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a great job removing dog hair! Much more powerful than the i7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rumba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this, it connects to my Alexa. it gets the corners. works great so far. still pretty new so we will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m so happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba has been great to vacuum my place! I was able to program it easily and scheduled it to work when it was convenient for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I feel like I can clean my house more often plus it goes places I might miss. Would highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure joy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this because of the price but it does a great job and puts a smile on my wife’s face

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nothing but issues. First one had a software issue. So IRobot sent another one out. Thinking that I just happened to get a bad one I was wrong. 2 weeks after having the new one it kept telling me to clean the brushes but there was nothing in them. I bought one so it would easy and just vacuum the house. Very rarely ever completed a job. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three cats and hard wood floors. Once we run the Roomba, it picks up everything. We’ve only had it for two weeks so we’ll see what happens in a year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We “upgraded” to this vac when our Neato died. We had multiple problems with it and were unhappy with features and performance. We found the size of the bag the vac auto-empties to be too small in a multi-pet household. The sensors inside the vac that the bot uses to know when to auto-empty itself repeatedly got clouded with dirt, so the vac didn’t know it should empty. The vac never mapped our whole open area. The rollers on the vac literally pulled fibers out of our carpet and left sizable globs of carpet all over. We worked with their service department but were unable to resolve any of our issues. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best Roomba yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely hassle free and its amazing! I love that it programs itself to know where all the furniture is as to not miss a spot when cleaning

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working exactly 11 months after I bought it. Gladly I had bought a warranty and gave me store credit. Basically stopped cleaning it kept going in circles and wouldn’t recognize the floor map. We change all the parts and nothing it kept going back in reverse with no direction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. automatic disposal is probably the best selling point. no more having to empty the robot after every cleaning.

    I would recommend this to a friend