Customer Ratings & Reviews

Excellent vacuum! Innovative, scheduled vacuum runs in you decide the designated areas. I highly recommend

Great vacuum!!! We go to work and the house is clean when we get home. This really saves us a lot of time in our day

Great product. We have pets, so we run the roomba 2-3 times a week. House always looks clean.

The s9+ does a great job of cleaning. It leaves the carpet very fluffy vs other robot vacuums. I think the suction power is very strong. It has a nice sleek design. It's very convenient with the self emptying dock. Does great with hair. I love the mapping and being able to tell it specific rooms to clean. The issues I had with it are that the rollers are poorly designed. It got caught on some charger cables and some clothes and one of the rollers ended up ripped in half. The other roller was missing an inch of texture. Customer service was fantastic and sent me some new rollers immediately but they are already showing signs of wear without getting caught on anything. So they need to work on durability. Also on linoleum it didn't pick up some finer particles. The self empty is very loud so it needs to run when no one's home. Lastly the app is a little clunky. It would clean the wrong room selected. Also the help pages wouldn't load. The app should improve over time though.

Had to switchout within the 1st month. Update yakes forever.

This is my favorite of all my gadgets. They've really improved since the 980. Much quieter and faster. Works with other appliances too.

It took a while to map the floor. This unit when it turns, makes a loud noise. It was working ok for the first two weeks and today started going in circles and stops and gives an error code 7. Did everything that FAQ provided but with same result. Taking it to the store tomorrow to return. Wonder if I got a refurbished unit from Bestbuy.

This is a decent vacuum but it isn't good enough for the high price. It can't even vacuum up cat litter in between tiles.

Best product I ever bought. Convenient and easy. You can clean your floors while your away

Not worth it honestly. It’s supposed to help you out and make your cleaning life easy but its not. It keeps saying that it got stuck but when i checked, its in somewhere with nothing to be stuck in. No debris and no items that would cause for it to be stuck. It keeps doing after 2 minutes in of vacuuming.

This was a gift for my wife, and she loves it....keeps her coffee warm just like she likes it!

Wonderful product, does everything I need it to and picks up all of my dogs hair! Highly recommend this

This item has been terrible right out of the box. It consistently runs for only a few minutes before generating an error code and shutting down. The customer support from Roomba has been marginal and I have been waiting about a week for a response. Definitely do not recommend purchasing this item.

Excellent, does the job quickly and efficiently, and quietly

My wife loves it, make life so much easier. Works great in every surface

Great product. I have a German Shepard dog and this does a great job picking up the dog hair.

Beware of error 31 code issue!!!! - where the Roomba is not communicating to the cloud on this S model. Started out working fine, then would stop with the red ring of death displayed on it. Dealt with this for a couple of months before it now no longer communicates and will not run at all. Roomba definitely knows of this issue (comes up on the app that “its only on a limited number of Series S units”) and said that they will send a replacement in 5-10 working days. After 11 days no Roomba yet. Their answer: its on backorder. I asked again how long - now at least 4 weeks!!!!! Must have a lot of returns if the backorder now is that long - I doubt this problem is only on a “limited number of Series S units”. Paid over $1,000 for a what looks like a tombstone in my family room with a round led light on it, thanks iRobot for the lack of customer support, especially when I still see these being sold in stores. Fix the problem and replace my Roomba or issue a full refund.

Best vacuum in the market. Does a great of getting under furniture and cabinets. Very easy to setup.

Amazing and would not purchase another brand after this one

Good product and easy to use. Quality is very good.