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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the Roomba s9+ as a self-emptying robot vacuum that is easy to use and great at cleaning pet hair. It has powerful suction and can be scheduled to clean. However, some customers find it to be loud, prone to getting stuck, and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,590 reviews
  • Rated 5 out of 5 stars

    If you can splurge get this Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that it'd be too loud but it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iRobot technology! Great improvements to get the job done more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on black floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on our black floors. The first one we bought did not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    His name is Agador

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best vacuum on the market. Took a little time to map the house. So glad i spent the extra $$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have 3! Won’t pick up a broom or mop because there no need with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin the roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves loves loves her rumba she named it Gertrude. Easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great but has downfalls

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum does an amazing job ive had it now for 2 years . It does exactly as it should. Biggest downfall is the price and the roller/brushes do not last long and they are $50 every time i just recently totaled up and in 2 years i spent ALMOST $500 IN BRUSHES . Definitely not what i was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, would definitely recommend this product to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my roomie

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Roomba, works great. Cleans entire house. Self cleaning is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase i have ever made and i was highly skeptical at first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iRobot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clean my carpets are and how quick it is to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, loving the efficiency of the vacuum! Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Need to revamp this model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE IROBOT. HAD THE 980 SERIES AND LOVED IT. THIS ONE CANNOT MAKE IT OVER A RUG OR THE TRANSITION FROM HARD FLOOR TO CARPET. GETS STUCK ALL THE TIME. ERRORS OUT AT LEAST TWICE A DAY.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Being lazy never felt so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never vacuum again... not that I ever did before this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Robot Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product compared to other brands. Actually picks up small dirt pieces on floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend new generation robot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok his was the best purchase made in a long time & works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic unit. Works great, mapping is easy and accurate. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy. Great Vacuum. Highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first few days it worked wonderfully but after a few days, it became very noisy. On some occasions, it says that the lid is open when it's not. It doesn't map accurately it misses a bunch of areas. It's not what we expected especially for the price. Total letdown.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Now I need one for the upstairs. A good buy

    I would recommend this to a friend