The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $305.99
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the Roomba s9+ as a self-emptying robot vacuum that is easy to use and great at cleaning pet hair. It has powerful suction and can be scheduled to clean. However, some customers find it to be loud, prone to getting stuck, and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,590 reviews
  • Rated 5 out of 5 stars

    Excellent vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if will be doing a good job, but fortunately it works great so I’m sold with the brad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect helper for cleaning while you do laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great irobot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great upgrade from the last model. It is quiet and powerful at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive cleaning power, smart and efficient options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba! It does a much better job than I do!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Save your money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to upgrade from our Neato botvac. I read lots of positives on roombas. So far I wish I would have just spent far less money and got a new Neato. The battery life is terrible on this new roomba and it constantly is having and error. Not impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper amazing, great for a home with a child! Can save a lot of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like very much, is easy and reliable for us because we have a dog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me a lot of time and very effective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time saver. Efficient. This robot does just as a robot should . Make human life easier. Period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving not vacuuming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobots are very easy to use. I like that we can map each floor, but also label the rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow. Suprisigly good.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for daily cleaning. Funny for experimenting with AI. Perfect gift for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot vac

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, outstanding product. Highly recc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this but so far, Love this vacuum. Looking forward to using this everyday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vacuum, I did already send one back that quit working is the reason for 3 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned extremely well! Went places that are hard to get at with a normal vacuum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    stuck in alpha testing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had numerous Roombas over the years, with four currently in use in my house (plus a Braava jet). As it turns out, this one, the most expensive one, is the absolute worst. I was hopeful that subsequent software updates would make this thing viable, but that hasn't happened. The biggest issue I keep experiencing is the "error 31," which renders the robot immobile - won't go home, won't respond to the app, and multiple resets accomplish nothing. In its current state, it fails to finish a job most of the time. The corner cleaning brush also folds in on itself/tangles every so often, while rolling back on the charger...but good news, the constant error 31 stoppages have completely remedied the crappy corner brush.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Vaccuum!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money! I have a 10 month old baby, and it comes in handy for us so much! We love it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Time Saver!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It saves me so much time. Very grateful for this gift from my husband!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomaba

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works and was new in the box as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great time saver. I love this vacuum. Takes a while for mapping.

    I would recommend this to a friend