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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.5 out of 5 stars with 67 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the LaserJet Pro M404dn Black-and-White Laser Printer for its easy setup, print quality, and affordable price. Setting up the printer is a breeze, and users rave about the crisp and quick prints it produces. Many customers also appreciate the value for money, calling it a great deal for its quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 67 reviews
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent little printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little printer. Set up is very easy. Works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Perfect Home Office Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I've always considered HP to be the standard for printers, but I've never had one for home use. I wanted a laser printer that would do both two-sided printing and have a legal size paper printing option, but didn't want to pay a king's ransom. This one fits the bill perfectly! It was a little more expensive than I wanted to go (but only a little bit), but I have ZERO complaints. Set up was easy and the output is clean and crisp. I'm not printing all the time, so it does take "naps" - but when I hit the print button, there is very little lag time before it wakes up and gets to work.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Reliable

    Rated 5 out of 5 stars

    HP - Quality and Speed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of HP for years as they make reliable quality printers. This model is no exception as has given me good service and no problems. Double sided printing feature helps conserve paper.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Print quality

    Rated 5 out of 5 stars

    Quality and affordable printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fast, durable and affordable. Great value! Quality is fine too

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality

    Rated 5 out of 5 stars

    HP LaserJet printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I would have prefer a black laserjet printer this model is super great--easy setup, easy printing, especially double-sided. Overall I am pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    A Great Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing and efficient printer! This item will greatly enhance your personal office or work office! It has a great economical price that is affordable.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ethernet wired access

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am IT guy. This is not the first time buying and setting up this model. It took me more time to set up due to computer won't detect this unit thru wired Ethernet network. Hard to describe, but just make sure you are knowledgeable to do the wired connection.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Frequent stops

    Rated 3 out of 5 stars

    A good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product if you are printing a long story, etc., as it prints double-sided. This printer frequently stops, requiring me to power-off / power back on and then the page I need will print. Also, my needs require continuous single pages, but I've found I have to be very slow in printing "print now" and wait for previous page to completely print. Not terribly happy with this.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Disey,

      Thank you for your review. We are always grateful for any feedback received regarding our products and user experience. Your reviews allow us to adjust our future product design, so please feel free to contact us anytime. With that said I want to deeply apologize for all the inconvenience regarding this printer. I understand why you could feel disappointed in this situation.

      Unfortunately but in this situation, I would strongly recommend to contact us via your preferred method to identify and resolve the issues that you have with this device. You can reach us at: hp.com/contactHP

      Kacper
      HP Care
      hp.com/support HP

  • Cons mentioned:
    Sturdy

    Rated 5 out of 5 stars

    Replacement for Laserjet 4 after 15 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as sturdy as my LaserJet 4, which was built like a tank and lasted 15 years. However, love the duplex feature and hoping this will last me just as long as my previous machine.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Speed

    Rated 5 out of 5 stars

    Dependable and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was up and running in no time. Print quality is first-rate. The first page comes out very quickly. Solidly built. I am glad to have purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 4 out of 5 stars

    Another great HP Printer in the Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my 24-year old, still a student (now grad student) and it is almost exactly what they need. We have had very good luck with HP Laserjets (we are on, I think, just our second one from before that student was born, maybe third). It is hard to really know how well it works until ten years later when it is still producing prints at low cost without problems. Otherwise I would give it a 5. The only issue so far was a bit of trouble getting it connected/fully functional, although I think that problem has been resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Reliable

    Rated 5 out of 5 stars

    THIS IS A GEM!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about solid, reliable, and fast!!! This one is just what I was looking for. I am very happy with this purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Laser printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up although I had to go to the HP website as the automatic links didn’t do the job. Good basic copying is what you get with this laser printer. Advertising led me to believe it was an automatic two-sided printer but Nothing is automatic you have to take the paper out and re-submit it, albeit to a special receptacle which does make it a little easier

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very satisfied - good value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything I wanted in a simple small-office printer. It was very easy to setup, and easy to network, and the speed and image quality are excellent for the price range. The only check mark in the minus column is that the paper tray capacity is kind of small. But if you're doing high volume printing you're probably not looking at this model anyway. I'd definitely recommend it to anyone for a small-footprint one-color printer at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this printer at work. It is capable of handling everything we have thrown at it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Expected HP Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In recent years HP printers are either high end or low end. Not much choice in the middle. The HP LJ Pro 404dn is just about the middle. A decent printer that is reasonably fast. The printer is easy to setup either on the network or USB. The paper tray is a tad small but most home printers have small trays these days. The LCD panel is nice to have, esp for home network setup.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great Workhorse Printer for a Small Office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & extremely fast! Relatively small footprint. This works great for our small office environment. It replaced a prior HP Laser 3030 that had been heavily used. Only 4-stars (as I wish we could have optional color capability at somewhere near this price point). Jim

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seen what the 1 star reviews say about this printer and I have to say that these ppl are always looking for something to be unhappy about. I highly recommend this model. Prints Super quick with no issues. I bought my 2nd one recently after 2 years of owning the the first one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Laser Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just been using this printer for approximately one week and so far I am more than satisfied with it. The speed is good and it appears to be a durable printer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    HP reliability and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my previous HP laser printer with this new one. As with the previous, this one was easy to setup. I love the performance, very fast, and crisp, clear text and images.

    I would recommend this to a friend