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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2881 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer for its convenience, versatility, and space-saving design. They appreciate the ease of use, the ability to brew both regular coffee and single-serve K-Cups, and the compact size that doesn't take up too much counter space. However, some customers have concerns about the small water reservoir, durability issues, occasional leaks, and instances of the machine stopping unexpectedly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,881 reviews
  • Pros mentioned:
    Single cup

    Rated 5 out of 5 stars

    Pick this up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great morning pickup. Single cup or a whole pot…the wife is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kerig-K-Duo 12 cup coffee maker.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife fell in love with this beauty at first sight. It beautifully designed and fits in well with her office decor which is where she decided to set it up. The ordering and pick up experience was as beautiful as the coffee pot. I odered it online and was given assistance by the person in the chat APP. Wonderful item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Carafe Sucks, Everything Else is Just Meh...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great space saving design. However, you can't make a single cup while a pot is brewing and it is impossible to pour from the carafe without it spilling each and every time. It would have been great if I could use my old Mr Coffee carafes instead, but they made theirs 0.25 inches taller so they don't engage the anti-drip button properly. I hate when companies make stupid little changes just to lock you in to their parts and service. We're keeping it because it's convenient, but when it inevitably dies we will definitely be buying another brand.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      That's not what we like to hear. We strongly suggest that you call Consumer Care at 866-901-2739. We're here to help. Thank you! KeurigCare

  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best all in one coffee maker you can find. Have seen the reviews about the coffe slowly dripping but have yet to see that happen. Will update if anything changes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this idea!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Keurig coffee maker. Coffee tastes great! I make k- cups during the week for work and a pot of coffee on the weekends. It’s great when you have guests over also! Easy to clean .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite Keurig so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this Keurig for 3 days, but I love it already. I enjoy the sleek design and it’s exactly what I’ve been looking for. I have used other coffee makers that have the dual functionality of single-serve or a whole pot and can affirm that they do not hold up to this one. I love that it has a water tank externally and that I can still use the single-serve option even while my carafe is set to auto-brew.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your new K-Duo coffee maker! Thank you for sharing the love! Happy brewing! KeurigCare

  • Pros mentioned:
    Single cup

    Rated 5 out of 5 stars

    Love my Keurig!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Keurig. I’m Able to brew a pot of coffee while still having the Kcup option for everyone else. Super quiet.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your new K-Duo Thank you for sharing the love! Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Great dual brewer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace another dual brewer that required water to be added and heated for each pot brew and k cup brew. This one has a water reservoir that easily manages 6 cup pot brew and 12oz k-cup brew. Also heats must faster so almost no delay. Ordered online for store pickup which was just inside the entrance so minimum contact. Does not come with water filter but easy order on Amazon, Very satisfied with process and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver convenience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to replace two separate appliances and it has been a good decision. Both sides work well and it is user friendly to operate. I actually bought one for my mother then a few weeks later went back and bought one for myself I liked it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has both options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my Parents and they love it. They are enjoying being able to make a pot of coffee in the morning since they usually both like to have more than one cup but they still like to have the option to make just one cup at a time later in the day or for company or if they're in a hurry so they have really liked this keurig that has both options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad I bought this item Would recommend it. There are times our guests drink regular coffee I drink decaf so this services it’s purpose

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Cafe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like because easy form use and fax and then extra cup for more people

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use good product an efficient all in one unit Best coffee maker I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this Keurig! From single cups of tea or hot chocolate to a full pot of coffee for the family to share, this coffee make is perfect for enjoying a range of different hot drinks.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're delighted to hear that you all are enjoying your K-Duo coffee maker. Thank you for having us a part of your family. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    KEURIG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, it’s working great and a lot better than the older keurigs.

    I would recommend this to a friend
  • Pros mentioned:
    Single cup

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my coffee drinking parents and they absolutely are in love with it

    I would recommend this to a friend
  • Pros mentioned:
    Single cup

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coffee maker make gerat coffee for everyone or just one person

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great tasting coffee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, great tasting coffee weather it's a carafe or just one cup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this machine. We preprogrammed the machine to make a pot of coffee in the morning and out daughter (who does not like our coffee) is able to make a single cup for herself. The brew time is a little longer than I expected at around 12 minutes. Also, the pot does leak of you pour the coffee too fast into your cup. However, this machine makes an excellent pot or cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Works great - easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does work great and is very easy to use. Only issue is size - it is big and sometimes is issue on counter.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're glad you're enjoying your K-Duo! Thank you for your review and feedback. KeurigCare