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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 489 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the K-Duo Plus 12-Cup Coffee Maker and Single Serve K-Cup Brewer for its convenience, with many highlighting the ease of switching between single-serve and carafe brewing. They also appreciate the space-saving design and the flexibility of the movable water reservoir. While some customers find the price to be a drawback, many are pleased with the overall value and functionality of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 489 reviews
  • Rated 5 out of 5 stars

    Awesome coffee maker with options

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I love this coffee maker. If you want a cup of coffee you can use the k-pods. But if you need some extra coffee in the morning to get yourself going for the day it is nice to have the carafe option as well. Setup is pretty easy. You get to choose what side you want the water container (either on the left, right, or back). After that plug it in, set the time, and you're ready to go. For Coloradan (or high altitude people), you probably want to enable the High Altitude option for the coffee maker. I forget what button combination you need to press down to turn it on but it should be in the welcome manual that comes in the box. The carafe really does keep your coffee quite warm for a long period of time after it is done making the coffee. The carafe is not even hot to the touch. Which is a good indication that it is very well insulated. The brew cycle for the carafe does take longer than most (6 - 8 minutes) so its a good idea to run it before you start doing your morning rituals. Overall, pretty awesome coffee maker and we're glad we have it in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Carafe

    Rated 4 out of 5 stars

    It was time to replace the old Keurig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been Keurig coffee pots for over 10 years now and it was time for a new one. We were impressed with the ability to make both a single cup or an entire pot. The coffee is great, however I am unimpressed with the very small icons and screen size when compared to the old one. I now need to put my reading glasses on to make my first cup of coffee...not cool.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your review and feedback! We're very glad you're enjoying your K-Duo Plus! KeurigCare

  • Pros mentioned:
    Carafe

    Rated 5 out of 5 stars

    Best upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best! We had one of the old original model for years. It still works but just brewed slower and slower. This one has the classic pot brewing style that is fast and brews a deep rich coffee. So worth the monies to get the caraf option

    I would recommend this to a friend
  • Pros mentioned:
    Carafe

    Rated 5 out of 5 stars

    good cuppa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really like Kcups, but this coffeemaker was the right form factor for my space. Love the front load, and that you can configure the water to be in different positions to fit your space. Most importantly, make a great pot of coffee :)

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    So far I really like this pot!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this coffee pot. I really like that the water reservoir is on the outside of the pot and you don't make a mess trying to pour water into the coffee pot. It brews the coffee very fast and pretty hot. The metal carafe does a pretty good job of keeping the coffee warm. The only drawback for me was that it doesn't have an element to maintain the heat.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. Happy Brewing! KeurigCare

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HAPPY CUSTOMER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it gives 2 options in one unit. Big plus for work days to autotime a pot to wake-up to. Saves space. Use to have 2 separate coffee machines. This is much easier to fill. My sister loved it when they were here for Thanksgiving... got her one for Christmas! She says she loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Single serve

    Rated 5 out of 5 stars

    Love my new Keurig!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Keurig, but wanted to get a new one. Love this new K-Duo! Able to make single serve, as well as full pots, of coffee with the touch of a button. Easy to fill water container, and very slim and nice looking on the counter top. Such a nice coffee maker, and makes great coffee as well as other beverages!!!

    I would recommend this to a friend
  • Pros mentioned:
    Carafe

    Rated 5 out of 5 stars

    Best of Both

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    K-Cups during the week and carafe on the weekends. Perfect for the family as we also use to dispense hot water for tea. The Keurigs don’t have a long life so you just need to keep up with the routine cleanings to maximize longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Carafe

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last Keurig started having issues, I started looking for a replacement. This one is great because the tank moves to free up some counter space. I like that it has the carafe option and does the pods as well. I'm still trying to figure out how to make a carafe of less then 12 cups with out it turning too watery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delicious Hot Beverages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I enjoy the versatility of this coffee maker. It works wonderfully for making our coffee in the morning and the carafe keeps it hot (and I mean really good and hot) until we've finished the pot. We also use it during the day with K-cup beverages, My K-cup (for a single serve coffee), or just hot water for a tea bag. We have never been disappointed with the results. The only trouble I've had is setting the automatic function. I always get it to work, but I have to make several tries before I'm successful. I think it is operator error, but it shouldn't be so hard to do. But, we don't use that feature often. We are pleased that it has a smaller footprint than our previous coffee maker and much smaller than the older K-Duo model which I would not buy because it was so big. This one is the right size for our coffee nook. It has a charcoal filter that can go in the water reservoir, but we don't use it as we use our filtered drinking water. The stem that holds the reservoir filter gets in the way of filling and causes splashes, so we have removed it. We are very pleased with our purchase even though it was a bit pricey. The tasty beverages it delivers are well worth it.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We just love hearing that you're enjoying your K-Duo Plus! Thank you for taking the time to leave us your review. KeurigCare

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best of both worlds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the K-Duo Plus for about a month or two and it's working out great. My wife likes to brew her own coffee, while I enjoy being able to make a quick cup on the go. Easy to operate and the K-cup features a "Strong" option which I like. A little pricey, but I think worth the counter space in the long run.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Duo Plus! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Great Coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine ! The coffee is made hotter than our last 200 Keurig..Hope it lasts longer than the old one. After two years it would leak water all over the counter top.. Very happy that we had a Geek Squad warranty on the old one...And we bought another Geek Squad warranty on the new one too !

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review. We're glad you're enjoying your new K-Duo Plus! KeurigCare

  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Awesome machine that is so flexible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE being able to have both options in one machine! Hogging up less counter space and still being able to brew one cup with the K cup or an entire carafe with the brew basket. Plus you get the option to easily move around the water tank to fit your counter setup perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Quit after 3 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas present for my husband. It stopped working after 3 months. Mind you he only brews a 1/2 pot of coffee a day. So it is not "overused". First when it started to act up I descales it. At that point it was only brewing 1/2 of what he programmed it to brew. Then about 3 weeks ago he set it to brew and it just keeps turning off. The water will not transfer from the tank to the maker. I paid $199.00 for this piece of junk. I will never purchase another Keurig again. I have tried several times to get through to Keurig customer service and that was a joke !!! Beware..DO NOT WASTE YOUR MONEY ON THIS!!!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help. KeurigCare

  • Pros mentioned:
    Carafe

    Rated 5 out of 5 stars

    Love this coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of Keurig products and this one continues that. We switched to a ninja coffee make but it died on us and this is what we decided to replace it with. I love k cups and the carafe keeps the coffee really hot. Definitely better than the Ninja coffee bar.

    I would recommend this to a friend
  • Pros mentioned:
    Carafe

    Rated 5 out of 5 stars

    Worth upgrading over the entry level single cup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has the flexibility to do a full carafe when you have family over say for Easter and Thanksgiving (in a pandemic free world of course); as well as fill your cup with up to four different fill levels, so no more wasted coffee. Easy to clean and filter is also easy to change.

    I would recommend this to a friend
  • Pros mentioned:
    Carafe

    Rated 4 out of 5 stars

    Great coffee temp

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality coffee, perfect temperature. Doesn’t take the universal K-Cup coffee grounds loader though, and I still haven’t figured out where to purchase one that fits correctly...

    I would recommend this to a friend
  • Pros mentioned:
    Single serve

    Rated 5 out of 5 stars

    Perfect coffee maker for us

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual purpose of this coffee maker is perfect for us. When we are both home we use the carafe and when we aren’t both home whoever is makes a single cup. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Carafe

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The carafe keeps coffee warm way longer than I thought it would. I make a pot when I’m home all morning and a k-cup when I’m on the road. Size is perfect and cleanup is a breeze.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your new K-Duo Plus! Thank you for sharing the love! Happy brewing! KeurigCare

  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Best Christmas gift to myself ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this drip/k-cup combo. The slender size gives me more space to add a plant. The stainless steel carafe stays hot and the machine cuts off after brewing which I like. The k-cup stream doesn't splatter at all. I am very pleased with this purchase.

    I would recommend this to a friend