Customer Ratings & Reviews
- Model:
- 5000204978
- |
- SKU:
- 6355732
Customer reviews
Rating 4.5 out of 5 stars with 489 reviews
(489 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the K-Duo Plus 12-Cup Coffee Maker and Single Serve K-Cup Brewer for its convenience, with many highlighting the ease of switching between single-serve and carafe brewing. They also appreciate the space-saving design and the flexibility of the movable water reservoir. While some customers find the price to be a drawback, many are pleased with the overall value and functionality of the product.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I ruined my Keurig duo. Got it home and set up. Great!. I didn't think the pot would keep hot as long as it does. Easy 3 hours HOT! I poured out 12 hours later and still warm (not hot) but drinkable. One thing, if using auto, make sure coffee ground basket is seated all the way. I woke up to no coffee one morning because it wasn't seated (I guess better than all over the counter/floor!) The relocatable water pitcher is a great idea also!
I would recommend this to a friend- Cons mentioned:Defective
Rated 1 out of 5 stars
Broke Quickly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to this version in December. It worked for approximately a month and a half then started shutting off just after starting to brew. Troubleshooting yielded negative results. Naturally, this was just past its 16 January, last day to return, date. No, we did not purchase the warranty. For $210 we thought it should work longer.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that troubleshooting did not correct the issue. Our Customer Care team will be happy to assist you with this further. Please get in touch with us at 866-901-2739.
- Pros mentioned:Carafe
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this so far. Had a keurig a long time ago that didn’t work great so I was a little skeptical but this one knocks it out of the park. More size options up to 12 oz as well as the ability to brew a full carafe with any ground coffee and no separate filter necessary.
I would recommend this to a friendBrand response from Keurig Care
Posted .We just love hearing that you're enjoying your K-Duo Plus! Thank you for taking the time to leave us your review.
- Pros mentioned:Space saving
Rated 4 out of 5 stars
Space saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Not much different than the older models other than the movable water reservoir. It’s nice looking, but hoped it would be more of an improvement over the last models. It is a great space saver if you like drip coffee and k cups.
I would recommend this to a friend - Pros mentioned:Space saving
Rated 5 out of 5 stars
definitely get!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY OBSESSED!!!! i love love love my coffee maker. it’s so quick to make coffee either single cup or pot brew. it’s east to clean and doesn’t take up too much counter space
I would recommend this to a friend - Pros mentioned:Carafe
Rated 1 out of 5 stars
Purchased in February &stopped working in April.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at the end of February and it stopped working in April. Complete waste of $200. Love the convenience of this machine and the coffee is very good. But not reliable. This is our second one of this exact machine the first one lasted two years. I was hoping to get at least that much time out of it. 3 months is unacceptable. Investing in a nespresso machine. Bye keurig.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We understand your frustration and are sorry to hear of your experience with the K-Duo Plus coffee maker. We would like to improve your experience and we hope that you allow us the opportunity to assist. At your convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
- Pros mentioned:Water reservoir
Rated 5 out of 5 stars
Nice Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am amazed how much easier this Keurig is compared to my previous one... I like the water tank and how easy it is to handle. The only thing I don’t like is it auto turns off and it’s only a short time too.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for your review and feedback! We're very glad you're enjoying your K-Duo.
- Pros mentioned:Easy to use
Rated 4 out of 5 stars
good coffee maker with versatility
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ease of use is really nice. The keurig ability is good and if you buy the adaptor you can use your own coffee as well. Pro's - ease of use, easy fill water container, nice basket for your own coffee in the carafe. Cons - no heater under the carafe.
I would recommend this to a friend - Pros mentioned:Single serve
Rated 5 out of 5 stars
Best of both worlds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this due to the fact you have the option to make one cup (6, 8, 10, or 12 oz) or a pot (6, 8, 10, or 12 cups). We entertain a lot and this has been the perfect coffee maker for us. We also have one that makes lattes and cappuccinos. Both good machines!
I would recommend this to a friendBrand response from Keurig Care
Posted .Hi Andy! Thank you so much for your review and feedback! We're very glad you're enjoying your K-Duo Plus!
- Pros mentioned:Easy to use
Rated 5 out of 5 stars
Keurig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this coffee maker. Easy to use. I make a pot of decaffeinated coffee in the morning and my husband makes himself a k-cup of regular coffee. The coffee pot will keep the coffee hot for hours.
I would recommend this to a friend - Pros mentioned:Single serve
Rated 5 out of 5 stars
best decision for my mornings.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best decision for my mornings. I leave very early in the mornings. this allows me to do one kcup and I leave the pot alone for morning before my wife gets up. fresh coffee for everyone.
I would recommend this to a friend - Cons mentioned:Defective
Rated 1 out of 5 stars
It Just Doesn't Work!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spend $200 on a coffee pot that does not work properly. So annoying! Power button won't shut the brewer off. Took me 3 times just to get it to work to brew a carafe of coffee. Directions say it will shut off after 5 minutes of brewing. WRONG! Can't even shut it off without unplugging it. Directions also say that brew light will turn off when brewing is done. WRONG! Returning this item.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Amazing Keurig...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a fan of Keurig for some time now and I needed a new pot. I started looking at the K-Cafe version because I love cappuccino but couldn't find any good sales. Saw this one and decided that it would be a good idea to get the carafe as well because my first ever Keurig had it and I used it a lot. Plus, me and my son drink coffee together and it is just easier to brew enough at once instead of one cup at a time. Either way, this one is amazing. The water is the perfect temperature for me and it is pretty fast. I love it and can't wait to finally get back into my house after it is repaired to show my son!
I would recommend this to a friend- Pros mentioned:Space saving
Rated 5 out of 5 stars
Great item
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for hubby and I. I drink a cup and he drinks it all day. Love not having two coffee makers on the counter. Only thing I suggest is buying a my k cup this didn’t come iwth one
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 5 out of 5 stars
Nice Duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a do it all; standard brew and k-cups. A lot of brands out there, but this is the machine you want if you plan to do k-cups too. It’s easy to use. The features are amazing. This is one of my best purchases.
I would recommend this to a friendBrand response from Keurig Care
Posted .We just love hearing that you're enjoying your K-Duo Plus! Thank you for taking the time to leave us your review.
- Pros mentioned:Space saving
Rated 5 out of 5 stars
Best dang coffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we've been happy using the coffee maker. Takes up less room and when we switched from having the coffee maker and our Kerrigan machine on the counter our counter top opened up. Very happy
I would recommend this to a friend Rated 4 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend a cleansing brew before every use for the first 1-2 weeks, because there is a lot of plastic/rubber taste that comes out in the beginning. This is normal for a new product, but still not something you want in your coffee. Cleansing brews (running the machine with only water) should take care of it, but it needs to be done regularly until the machine is “broken in.” Other than that, I love it! I use it for both full carafes and single serve pods. The flexibility is great. The coffee is always hot enough. I can’t think of any reason I wouldn’t recommend this machine!
I would recommend this to a friendRated 5 out of 5 stars
Cool Little Unit
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little guy here! It's narrow so it doesn't take up a lot of counter space. Being able to relocate the reservoir is a definite plus so you're not limited to positioning the unit based on the water reservoir. The main reason I chose this unit was because sometimes we have company over and it can brew a large pot of coffee (or hot water) but if the wife or myself just want a quick cup we can do it with ease. Did I mention the pot is a stainless steel insulated carafe? Yep, it keeps the pot of coffee hot so you can continue to use the single serve option to make tea or hot coco.
I would recommend this to a friend- Pros mentioned:Water reservoir
Rated 4 out of 5 stars
Great coffee machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good my girl friend lives all the options it has, can move the water tank to which side you would like and can make a large pot of coffee or just a single cup very cool device! Programmable too!!!
I would recommend this to a friend - Cons mentioned:Expensive
Rated 4 out of 5 stars
good coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good coffee maker, carafe does keep coffee hot for 2 to 4 hours and still very warm after 12 hours.. saves space on counter.. Have used for 2 months so time will tell as to reliability.. expensive coffee maker
I would recommend this to a friendBrand response from Keurig Care
Posted .That's what we like to hear. Happy brewing!