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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 810 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are positive about the ION Robot RV761's ease of use, quiet operation, affordability, pet hair pickup, and cleaning performance on various surfaces. They appreciate its user-friendly design, quiet operation, and ability to effectively clean pet hair and multiple floor types. However, some customers have concerns about the app connectivity, navigation capabilities, Wi-Fi connectivity, coverage, and occasional docking issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 810 reviews
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Works great, if you like to follow it around

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother Bought this to replace a well-worn unit from another manufacturer. Poor cleaning, loud, HORRIBLE at navigating my home. The only way I can imagine this unit working effectively is if you set it up to only run in a single room without a single obstacle. Everything causes problems with this vacuum. It will find its way into a room, and then run for hours and hours around that room, seemingly searching for the exit, until finally the unit runs dead. Usually end up following it around with a broom

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new shark that helps me reduce housework, keeps everything clean in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best cleaning tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shark vacuum. Im often annoyed by particles on the floor. My shark vaccum gets the job done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's just okay..

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the item. I need something that can get under counters and get crumbs in spots I can't reach and this just wasn't the product for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue We call ours “SharkBoy”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love jt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I chose this one. So Many brands to choose from. It ran perfectly and went back to the charging dock when needed. I recommend this to anyone. Stacey

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This is a good robot, but it dies quickly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this daily for the last 11 months, I didn't expect it to break within one year. It was used for minimal duties, just 3 small rooms mostly to catch cat hair and while it worked it did wonderfully. What died on mine were the charger pads, not sure if something got loose during one of its runs but I can't get it to start again after 2 weeks of browsing forums/other things to get it going again. Like I said, great vacuum while its working... just really didn't expect it to last only a year, to put it in perspective it did 5 1 hour runs a week, giving it a total life of around 250 hours... so not worth it in the long run.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait to try it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift, I am sure the recipient is going to love opening it on Christmas morning!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine has trouble finding its base. The product did not come with the boundary marking tape, had to purchase separately. It also tends to lift my area rugs then gets stuck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and self sufficient device. Cleans the house every morning at the same time and does a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a Roomba...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had a roomba, and decided to buy this because it was cheaper. Wish we would have bought the Roomba. The suction on this is sub-par. I will buy another roomba and try to resell this one. Save yourself the trouble.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very good vacuum, when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does not "map" like other devices. I didn't mind that too much but I do have a hard time getting it to properly sit on the dock and recharge. It also keeps dropping from the Shark app so you are not able to use the app features of setting times for it to run. It's very, very glitchy. I wouldn't recommend it. When it does work, it does a great job of cleaning your floors. It gets all the dust that you didn't know was there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vaccum for my daughter to help keep the floor cleaner and she really likes it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No experience with robot vacuums but he gets stuck in the bar chairs and not sure he covers the whole floor very well. He does do great job going over floor rugs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweepy Sweep!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy! We have lots of dog hair on the floor and it does a great job of picking up a lot of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average value, average product for price. Would recommend upgrading; machine not very responsive to magnet blocks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Robotic Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No control over how it cleans. It cleans “randomly”. Goes all over without cleaning one zone/room at a time. Suction is fair. Better off investing in the “cordless” I wanted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy I purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best vacuum I’ve ever had. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robotic vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL little gadget. LOVE it. A one hundred percent cost effective tool to cut cleaning time in half...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum If got one for my office as well Five stars

    I would recommend this to a friend