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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2480 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,480 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    AFFORDABLE & RELIABLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to this because I dropped my previous chromebook. Got a deal during memorial weekend sale. Set up was quick & easy. Touchscreen is a plus, chrome is fast, battery lasts long, and the design is amazing. Zero problems so far. Not really using the whole 360 feature but Im more than satisfied with the purchase. Pink Chromebook cover i bought for this on Amazon fits perfectly, but wont flip all the way due to the cover. I dont mind. I would recommended this chromebook to anyone! THANK YOU BEST BUY & HP!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Amazing Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this HP 2 in 1 laptop handy and lightweight and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    A smart buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, fast loading, easy to use. I buy it because I needed a reliable device for personal and work assistance. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP laptop touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father who has health conditions and is very weak and farsighted. The setup was fairly easy and the screen size and touchscreen was very helpful for him. He was really Leary of it at first but after I left him alone with it for a week he was working it with no problem and even had it flipped around like a tablet which I had no idea it could do! When I used it to research some homes, I was very impressed with the ease of its touchscreen which isn’t too terribly sensitive (thankfully, he shakes a lot) and the clearness of the screen. Would definitely recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for virtual learning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my third grader to use for Zoom and Google classroom work. I love that it’s a touchscreen. This little chrome book is perfect for young students to use. My child also streams her shows on it when she’s not doing her school work. It’s a really good sized screen. It’s much better and larger than the cheap chrome books that they use at school. This screen is comparable to my work laptop screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Light, easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it yesterday and this is my first Chromebook. So far i like it, it's a laptop and tablet the same time and to use i just plugged it in and it was ready to go. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my HP convertible I'd purchased a few years ago. It was the perfect size to take everywhere with me during nursing school, so I actually didn't want to upgrade. I hopped online looking for another HP convertible & found this one, but almost backed out due to it being a Chromebook. If purposely stayed away from the whole Chromebook trend, but after making my purchase and getting used to a few things I LOVE IT! The size (although larger) is still within a good ranhe for me to take it everywhere, and with it being a chromebook I've gotten used to it syncing with the rest of my tech & having everything I need right where I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great and slim design, I love the mixed colors it makes it look more beautiful, the touch screen is very good size the whole thing is just easy to carry everywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Chromebook for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to handle class work assignments, projects and note taking this Chromebook has been very handy. I also have a guilty pleasure of listening to my music while doing my assignments without having to pay for anything. I have access to free music, games and a lot of space on my Chromebook. I really do enjoy having this and would even recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Bought this for my big 4th grader for school. It is amazing! He can do his online learning with the touch screen. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Best laptop I ever had.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Chromebook is the best laptop I ever had it is a 2-1 and the camera is a great pixel and clear. I have had no issues with it since I bought it in may of this year. It work perfect and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Another successful purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it an excellent because it was delivered faster than I expected. I really won’t know what the laptop can do until my daughter starts using it. I don’t think we will be disappointed. My kids both preferred HP products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very recommended!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this chrome book it’s more than what I was expecting, great for school, work, practically anything!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a simple laptop and I’m glad I chose this chromebook. It’s easy to use and fits all my needs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cute chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Love the color. It’s fast, and easy to use. Definitely recommend for online classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring a few things out. Wish i would not have downloaded all my phone apps to the chrome book. So far i like it a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop For My Middle Schooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for a student. I love the versatility. Although, I had to purchase and exchange a few versions of the chrome book from Best Buy in order to find a compatible key board protecter, hardcover and skin that would fit I think it was well worth it. My kid loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Easy to use an setup. Great features, you can like all of your Google accounts an devices to it. Get all your apps from the Play store. Touchscreen is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought it for school this fall semester but right now I’m bingeing the mtv show the challenge, good quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP!!! It gets the job done. I use it for everything.

    I would recommend this to a friend