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Customer reviews

Rating 4.4 out of 5 stars with 481 reviews

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  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are pleased with the fast performance, long battery life, and excellent build quality of the Inspiron 15.6" 7000 2-in-1 laptop. They appreciate the 4K display and the touch screen functionality. However, some customers have concerns about the fan noise, weight, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 481 reviews
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    Simply the very best and extremely underrated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing quite really provides what this laptop provides in such a strong value package. The mix of quality, performance, utility, and beauty is something that only this computer really has. I require very specific things for my job - which includes sustained computer performance without overheating for 6-10 hrs straight, a dedicated numeric pad for easy calculations, high quality keyboard for long writing sessions, high quality UHD display, and a robust exterior/frame for peace of mind. Also has at least one of every type of port that pretty much exists. I don't really use the touch screen, but it's nice to know that it's there anyway. The dollar per feature value of this laptop, in my opinion, just can't be beat. I like Macs a lot and have used both Mac and Windows10/PC computers for many years - but Macs don't have the flexibility for certain things I need and most certainly don't have a dedicated numeric pad on any models. This specific Dell is an unbelievable product that is perfect for demanding business use or for personal use. I expect to use this for years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Touch screen
    Tech Insider Network Member

    Rated 4 out of 5 stars

    As a laptop, this thing rocks!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 15.6” 7000 2-in-1 is a great laptop featuring a sharp 4K display, a fast 512GB SSD with 32GB Optane memory, 16GB RAM, the latest 10th generation i7-10510U processor, and an MX250 GPU with dedicated 2GB of GDDR5. Everything you would want Dell has added to this powerhouse making it the perfect all around laptop for practically everyone (apart from serious PC gamers). On the outside there is a satin metallic black finish that gives it a clean look but attracts fingerprints. The left side has a traditional power port to charge the device with the included brick, a full size HDMI port, Thunderbolt 3/USB C, and micro SD slot. The right is flanked by two USB 3.1 ports and combination microphone/headphone jack. Opening the device reveals a colorful 4K display, a nested stylus stored magnetically in the hinge and a full size keyboard with a 10-key numeric pad. A few gripes here is the trackpad isn’t the best, my trackpad has some play/movement when pushed down before it clicks. On what otherwise is a solid device, the trackpad falls short. The small amount of play aside, tracking is good and scrolling is smooth. The keyboard makes up for my issue with the trackpad by offering fantastic typing feel. The keys have decent travel and offer great feedback without being noisy. The power button inside is also a fingerprint reader, which works well and is a convenient way to switch users. The stylus is battery operated and is a nice addition but I will primarily use this as a laptop as this is a less than ideal tablet. The display, while rich and colorful, has noticeable light bleed in the top corners of the screen. It is most apparent when waking the device as it briefly shows a black background, revealing a flaw that is otherwise obfuscated by colorful backgrounds and content. One of the key features of this device is the ability to fold the display all the way back, allowing it to be held and used like a tablet. Unfortunately the weight of the device and active cooling make this a poor tablet experience. Don’t get me wrong, it is a cool feature and some people may find it manageable but for most you will have a far better tablet experience with a different form factor. The fans are mostly silent except for when you try to run a graphically demanding game, which is to be expected. Don’t expect a gaming machine but you can play less graphically demanding games with the settings turned all the way down. For instance, I was able to navigate No Man’s Sky with everything turned off but it easily became overwhelmed during action sequences. Again this isn’t what this laptop is for but it gives you an idea of the performance it is capable of. Back to it’s strong points, I couldn’t be happier with this as a laptop. Of the 460GB storage partition, mine had 400GB available after running updates. The SSD recorded a blistering 2300 MB/s read and 1100MB/s write, likely due to the Intel Optane memory. Geekbench recorded 1266 single core and 4380 multicore on battery, which isn’t bad for a laptop. Arbitrary numbers aside, the laptop feels fast and I have been pleased with the performance. Battery life is pretty good as well. It can hold a charge for 4 or 5 days and still manage to get 5+ hours of battery life with mixed usage. Overall, it really is a great device. Dell has managed to provide something for everyone in a nicely packaged 2-in-1.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK notebook, when it's not sending error messages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display graphics. Processor is quick. In the first the computer on startup reported 2 incidents/problems that required attention before continuing. "Alert!. The AC power adapter wattage and type cannot be determined ..." followed by "Warning: Charger is not detected ..." I received these messages although the charger indicator light and keyboard back light showed power was being supplied. After running the Support Assist tool, I was allowed to complete startup. This was quite irritating. But, I have had no problems since those 2 that occurred within the first month.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Bobsrev,

      Thanks for your review. We're glad that Support Assist was able to help you with your startup issues. If you experience charger issues in the future we'd recommend the following tips:

      1. Are you using a 3rd party or is a non-Dell branded AC adapter is connected to the PC or docking station?
      2. Are you using an AC adapter with a lower wattage?
      3. Is the AC adapter is not fully connected to the PC?
      4. Check to see if the wall power cord is not fully connected to the AC adapter.
      5. The AC adapter or PC's AC adapter port could be damaged.
      6. The AC adapter is not recognized in BIOS (System Setup).

      You can read the full article here: http://dell.to/2xQTan2.

      If you have additional technical questions about your computer you can check our Product Support Page here: https://dell.to/2WwLt1J.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Build quality, Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    BEST Laptop For Trips – Mobile Office On-The-Road

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 'retired' consultant, my jobs require lots of out of town road-trips. And, I always took my laptop/tablet to organize my field notes, on-the-job, and prepare job-reports later in my motel room. My previous, 3 In 1, laptop/tablet (national brand) had two separate small hinges on either side of the screen base attached to the keyboard. The left hinge failed shortly after the warranty expired. I was surprised that the repair cost to replace one hinge was in excess of six hundred dollars, half of the cost of my year old, laptop/tablet. Yikes! It was still sort of usable, but would never stand-up, or close properly. I used an ordinary 'chip-clip' to keep it together, but was an 'unhappy-camper' after spending over a thousand dollars for it. So, when I had an opportunity to receive this Dell laptop in exchange for an honest review I was super excited. This Dell Inspiron 15.6" 7000 2-in-1 4K UHD Touch-Screen Laptop - Intel Core i7 - 16GB - GeForce MX250 - 512GB SSD + 32GB Optane, which has a substantial, solid, one piece hinge, is exactly what I needed. This feature-packed, power house laptop is now my portable office on the road. WooHoo! Taking it out of the box I was immediately impressed with its anodized aluminum build and finishes. The frame of this Dell housing around the Touch Screen is solidly built. It makes me believe that it will hold up easily in any mode I choose to put the unit in, over and over again. And, of course the rugged, one piece hinge is why I think this unit will last me a long time on the road. The screen will orientate itself in 'tent', 'tablet', 'movie', and of course, laptop mode. On the road I use 'tablet', 'tent', and 'laptop' mode the most. The 4K screen resolution is fantastic, with true-to-life details (important to me), and, brilliant colors. It is lightweight, weighs under five pounds, and I can easily carry it, or, pack it in my backpack for trips. Why do I love this Dell Inspiron Convertible 2-in-1 Laptop? ** Powerful Computing Process - This Intel 10th, Generation, Quad Core Processor, Model Number i7-10510U, operates at a base frequency of 1.80 GHz, supports Intel Optane Memory H10, 32GB, which allows for faster data transfer between the memory, storage, and the processor. I enjoy short boot times and fast applications set up. It remembers the programs that I use the most and opens them with amazing speed. The NVIDIA® GeForce® MX250 with 2GB GDDR5 graphics memory card enhances high-quality images for videos and photo editing, which is also important on my job. The 16GB of RAM allows me to multitask easily from my job notes, field schematics, and reports using the included digital pen. It is fantastic for my word processing, and job-related, photo notations too. YooHoo! Love this Dell. ** Dell Active Pen - Fantastic tool for my consulting work. I can sketch prominent issues, concerns, and write annotations on my job notes, reports, and photos (see pics). I can simply take photos from my smart phone and download to this Dell Laptop by Bluetooth and make field notations on the pics..Outstanding! The pen also fits magnetically into the well designed into the Dell hinge. The Pen is powered by one 4-A battery. The Pen has numerous features and settings that I have really enjoyed exploring. It turns this powerful laptop into an invaluable, Job Accessory for me. This tool makes me so much more effective as I can now make field notations on existing drawings, illustrate problems, the need for more information, and correct my field notes and reports (see pics). YaHoo! ** Keyboard – This Dell Inspiron features a super-useful, backlit keyboard with a numeric keypad. Love the addition of the numeric keypad for work on my spreadsheets. It also features an indiscreet ON switch, which is also a finger print reader for the ultimate in security. How cool is that? Please be aware that this Dell laptop will power OFF when it is closed, and, power back ON when opened. ** Two In One Design – The 360° flip-and-fold design of this Dell, effectually makes this unit into a Four In One,'Tent', Tablet', 'Stand-Up', and, or, 'Laptop'. Its strong, wide hinge makes this possible for years to come. I can easily switch into 'tablet' mode, which is 'touch-screen' friendly from any mode. ** Ports & Jacks – This Dell laptop has two USB 3.1 ports on the Right Side of the unit along with a 3.5mm headphone or auxiliary audio, microphone jack, or audio output jack to external speakers. On the Left Side of the unit is the power/charge port, HDMI 2.0 output jack, a Type 'C' DP/Power Delivery jack, which is a Thunderbolt Port for quicker for data transfer rates and storage, and a Micro SD Card Reader ** Other Spectacular Features – It has a webcam at the very top and center of the screen. What I noticed using the webcam for a Skype Call is that it worked exceptionally well in low-light conditions, and the sound was clear on the other end. It also features the latest Wi-Fi 6, which very few routers are capable of accommodating, now. However, it actually 'future-proofs' this Dell laptop as many newer devices and routers eventually will be equipped for Wi-Fi 6. It is also has Bluetooth along with the latest MS Windows 10. This Dell has a 30-day, Free Trial offer for Microsoft Office. This Dell includes a 90 Watt Brick Power Adapter, which provides a faster charge to approximately 80% in just one hour of charging. Four cell, Lithium-ion battery, which lasts me approximately four hours. Battery longevity depends on individual uses, of course. IMHO - I would prefer a 6 cell battery and 2K screen for much longer battery usage since the 4K uses much of the battery's power. This Dell is energy-star certified and has a one year warranty. Audio is pretty good for this small unit, but I use auxiliary BT speakers to enhance the sound quality. In summary I highly recommend this Dell Inspiration 15.6" 7000 2-in-1 4K UHD Touch-Screen Laptop - Intel Core i7 - 16GB - GeForce MX250 - 512GB SSD + 32GB Optane. The Dell folks claim the base and lid of this unit has been tested for tens of thousands of openings and closings. It is ruggedly built and, I believe them (one of my major concerns). This Dell laptop is amazingly fast and versatile for me to use on the road. I love the Dell Pen, and, what it allows me to do. If you do any word processing, editing, free-hand sketches or drawings, this Pen is an invaluable tool. This laptop with its superior computing power, feature-packed technology, and versatility is worth every penny. . . .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A WORTHY REPLACEMENT / UPGRADE TO MY 3 YEAR OLD 2:

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REVIEW: Dell - Inspiron 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD - Black BEST BUY Tech Insider Network A WORTHY REPLACEMENT / UPGRADE TO MY 3 YEAR OLD 2:1 SUMMARY: A solid overall performer with the benefit of 4K, SSD, and Touch Screen. This would be an ideal College Student computer for taking notes (especially with the included pen), causal but good enough gaming, graphics editing, etc. It is very solid and well built, (but also heavy). I have run it nearly 3 days with casual couch surfing without recharge and still have 30% battery life. When choosing a laptop you really have to be in tune with your needs and usage. This is not a full on gaming system (though it can handle most games at a lower frame rate). This is not a tiny light weight couch surfing system (it is pretty heavy at nearly 5 lbs). It is very rugged and should perform well for a long time. It is an excellent all around computer that would satisfy most anyone’s everyday needs. BACKGROUND To start with, I’m coming from an almost identical (but 3 year older) 2 in 1 laptop from another mfg. This means I can really do a 1:1 comparison as all the specs are the same (I7, 4K Touch Screen, SSD, 16GB RAM, discrete Nvidia Graphics). The raw benchmarks should make this system about 2X faster all around based on CPU and Video Benchmarks vs a comparable 3 year old system. MY UTILIZATION 60% Surfing / shopping on the web while watching TV (on a separate TV) 10% Games on the road when traveling for business (vs dedicated desktop rig) 10% Paying Bills, Emails, other similar tasks 10% Watching Movies on the Plane / Hotel / On the Road 10% Organizing and editing family photos / videos It is probably a little overkill for daily use, but it is nice to have the power boost when needed for occasional games or graphic intensive tasks (photo / video processing). Though I use the touch screen extensively, I don’t often use it in pure tablet mode. The pen is a nice touch when needed. UNBOXING: INITIAL IMPRESSIONS: Simple, streamlined packaging Minimal bloatware that is easily removed – Anti Virus, Drop Box and Few from Microsoft. PERFORMANCE: As expected, the performance was nearly double my nearly identical 3 year old system. The disk speed was significantly faster (see pics). The screen colors are better (see pics) and there is less bleeding from the edge backlights, but still noticeable on a completely black screen. WORTH THE UPGRADE? I guess it depends what system you are coming from and what you are trying to accomplish. This Dell packs a lot of power into a thin profile, and certainly feels faster than my identical 3 year old system. This only makes sense since it is comparing 10th gen I7 to 7th gen I7. I would say it makes sense to upgrade to this from anything 3 or more years old. Especially if you did not previously have SSD / 4K or, if you needed / wanted USB-C. What puts this over the top for me, besides overall performance, is the better 4K screen and having (3) total USB ports. I absolutely recommend this to anyone in the market for a 2:1 laptop. For example, this is a fantastic higher end college student laptop that should last for years (consider accident protection for rough student use). I find pens great for taking notes during lectures. It does everything very well, and even plays most games at a “good enough to get by” frame rate. It won’t replace a full on gaming rig, but it is not supposed to either. It has 4K discrete graphics, the latest official USB-C standard, and a super fast SSD drive + 16GB RAM. It would have been nice if it included a full version of MS Office instead of a trial version. CAUTION: MS WINDOWS UPDATE ISSUE NOT DELL (AS FAR AS I KNOW) As of the date of this review Oct 21, 2019, Once I updated everything by running the Dell and MS updates over and over, My WiFi performance dropped from nearly 300Mbps to 6Mbps. I tried everything I could think of (uninstalled network drivers, getting new drivers from MS or Dell or Intel, some MS blogs and things to try DNS cache etc), in the end I had to do a FACTORY RESET to get my performance back up where it should be. Hopefully I can delay updates until a fix is found. On other laptops I was able to get around this by using an external WiFi dongle, but in this case it was also throttled down to 6Mbps. I’ve seen reports for the past year or so about Windows Update and WiFi issues, but until now it has not impacted me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps shutting down in less than 5 days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the pc Tuesday night. Start using next day with the normal office works and in less than 24 hrs. shuts down twice for no reason while I am using web browser and excel/word. After rebooting on its own, window will show "No bootable devices were found! Possible causes could be a corrupt OS image or a boot device is not enabled in BIOS set-up." Run the dell assist app and indicates no issue. Worried but still didn't panic. Here comes Friday while trying to catch up with all office works...boom! Shuts down again by itself. Reboot just as the 1st 2 shut downs and voila! still the same message appeared. So in less than 72 hrs. headed back to return. Not going to risk anymore.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Alipio,

      Thanks for your review. We're sorry to hear about the issues that you've had with your computer shutting down on you as this is not typical behavior. We'd suggest running the following diagnostic to see what may be causing your computer to shut down:

      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/2O9v4wg.

      You can read the full article here - http://dell.to/2u98Cct.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grest laptop computer, easy to use with travelling on long trips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product and fantastic service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product and fantastic service of Best Busy, I am completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    No compromises; Loaded with useful features.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As purchased in this configuration, the Dell - Inspiron 7000, 2-in-1, 15.6" 4K Ultra HD, Touch-Screen Laptop with its Intel Core i7, 16GB Memory, 512GB SSD is just about perfect for a broad range of users. Yes, that was all a mouthful, but a laptop buyer has so many decisions to make and this setup I’m using makes all the right decisions for you. These 2-in-1 models can be set on a desk or counter in “tent” mode, or laptop mode for standard typing, or reversed into “stand” mode for movie watching on a plane, or tablet mode with that neat digital pen when drawing or sketching, or just doodling. There’s even a magnetic pen holder depression in the hinge area so you will not lose that special pen. It might be helpful for readers to know that this is an August 2019 model Dell Insprion, loaded with changes and upgrades that separate it from previous models. The Dell has the more desirable 16GB of memory and a nice compromise between price and storage capacity with its 512GB SSD, (Intel Optane with 32GB memory) (really fast and rugged) drive that loads software quickly. It has a i7-10510U processor, 8MB cache (first available in August 2019, it’s Intel’s Comet Lake (CML-U)) which should result in performance improvements and better battery life. The included Video adapter is a NVIDIA® GeForce® MX250 with 2GB GDDR5 graphics memory device driving Dell’s 15.6-inch UHD (3840 x 2160) Touch Display. More to the point, this is great video, with games, movies and music videos looking super. The sound output is very nice for a laptop, but most folks will probably use the headphone jack or output to a speaker array. There are tools for audio management provided by Dell. There is now Intel WiFi ver.6 and Bluetooth 5 built in. The previous USB-C port has been upgraded to Thunderbolt 3 which will manage power delivery and operate as a Display Port. [You’ll want to add a dock to exploit this very fast port. It’s how I added hard wired ethernet.] There is an HDMI 2.0 port here for that outboard monitor I have on my desktop. There is a 3-in-1 MicroSD card reader (also on the same Left side). No more hunting for adapters. There are also 2 USB 3.1 Gen1 ports (right side of computer) along with a 3.5 mm Headphone/Microphone jack. It’s nice having these ports which accept my array of peripherals, again, without adapters. Power is provided by a barrel power cable attached to a 90 watt brick. The power-on is also a finger-print reader, but I didn’t test it. (I’m unwilling to trust any vendor’s barrier to accessing my computer.) There is a tiny, but high quality 720p camera centered on the top of the display’s very narrow bezel. SETUP: Laughably easy. Even fun. I’ve never had a computer talk me through a setup and listen to my responses! What a kick! On those occasions where I went hunting on the track pad to select the right input, I had to remind myself to reach over and touch the screen. It’s a laptop . . . no . . . it’s a tablet . . no it’s either or both. Geesh. This is fun, and so much easier. Setup was crazy fast. I was ready to do my work before I expected. Very nice. ERGONOMIC FEATURES: The backlit keyboard is very responsive and predictable. I liked the feel and how the keys are set back far enough so my palm rests comfortably on the expanded platform afforded by the 15” laptop. I was especially happy with the trackpad that was sensitive to movement and not fussy about the press-to-select function. And, of course, there’s that crazy tablet feature set. I hardly ever need to play with a trackpad when I can reach over and tap the screen. It stops being strange very quickly, until I’m forced back to another computer. It’s only when I’m foolishly reaching to touch a screen that ignores my touch, almost mocking my futile efforts that I want to return to my Dell 2-in-1. It’ll happen to you, too. Weight is no better than average for this size laptop, but this workhorse may not leave most user’s desktop. [Add a dock with a few more ports and the idea of a desktop computer no longer makes sense for me. I’ve been using laptops, only, for 2 decades.] The display feels especially big, but that’s probably because the bezel is very thin. Display quality is very nice. The Dell’s screen is sharp and colorful; I’m impressed. [Here again, I have a large desktop monitor attached to the HDMI port, so my photography and serious work is off loaded most of the time. Not a huge issue for me but the screen is a bit too glossy.] PERFORMANCE: I’m not going to offer any laboratory, controlled tests. You’ll need to look elsewhere for that. I can offer some observations useful to my type of user. I’m online with Gigabit Internet home service that I want to exploit for business and fun. I’ve got photo, music, movie and home control hobbies. I will travel on occasion. I’m not much of a game player, but I doubt the average play-for-fun game player is going to feel handcuffed with such a detailed 4k display and a fast SSD Drive delivering the action. Battery life and the Windows Ink technology enabled on this two-in-one touchscreen open another category of software applications for users like me to explore. Students who are never without their laptops are going to love the reasonable weight for all this capability. SUMMARY: I encourage family and friends to not “under buy” their laptops. The longer you are satisfied with your computer, the longer you’ll wait until your next purchase. This Dell makes few, if any compromises. Getting a computer loaded with the most useful features is how I reduce my computer costs. Meanwhile, I’m not envious of all those computers others have and I’m not suffering with poor performance. It’s not going to thrill hard core gamers. But they know to look at those graphic intensive laptops. Everyone else is going to be more than pleased for a number of years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Good Dust Collector!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You think you’re getting a top of the line laptop?? Think again.. Very poor product and the customer representative base in India? That’s my guess is very difficult to communicate with. I believe they very smart but hard to understand. I got the best Dust Collector on top of my Desk. I still have 4 months of warranty left but I’m just so tired of dealing with Dell that I’m just giving up and don’t ever buy Dell again.!!! Period no Dell for me ever.!!! I did sent my laptop to get fix last month and they sent it back to me the same exact way. They didn’t even opened I guess.!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pen
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good valued notebook with flexibility

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At glance: Inspiron 7591 2 in 1 is a nicely designed notebook for general use but still delivering best of multimedia experience. From hardware stand point is flexible allowing to accommodate different angle of screen in table mode, and still use as traditional notebook. With Nvidia ge force mx250 video card, watching movie and photographs is are excellent for regular use cases. Watching streaming movie from Netflix service for instance is quite good, and if put together the surrounding sound does excellent job. Then the utility Maxx Audio help to adjust the sound , and if watched with headphone (tested with Plantronics BackFit 6100) can feel well drops and dirt from from movie (Crouching Tiger Hidden Dragon Sword of Destiny) The experience of setting up: Now, from installation and setup standpoint when you receive it, upon you start immediately kick in Cortana to assist to setup Windows in the new machine. Although this part I believe has to do with Microsoft thing, the process allows to proceed with voice command, which is probably has to do with industry trend of date of review. In this process Dell looks to fall short in regard of all the driver and firmware updates having to be done separately after Microsoft portion of setup. Meaning it is not a single process flow that handle all of setup and update in a single flow. User has to do separate update of Dell Update which is old school process. Then Dell Update site and/or application is not straight forward or are not synchronized. Each tells you different status although they are meant for same purpose, as result the setup and update time takes longer than should. (For me took me about half day counted summary that thought out a day or so) Then after bio update, the pen stopped working for which took time to troubleshoot. This is because of: 1. Pen doesn’t have any indicator of On/Off. I am guessing it has to do with minimalist design behind but still can’t tell if battery has run out or connected or not to the notebook. 2. Notebook’s connected device doesn’t tell if it is connected or not neither. As result while leaning to think the pen is defected after having changed its battery, had to review updated Bio information and restart, then the pen has started working. To summarize the Pros: 1. Hardware looks slim, sturdy, nice design; 2. Multimedia usage; 3. Flexibility to use as Tablet and as Traditional Notebook still; 4. Feel to made to replace clunky desktop but for task that cannot be accomplished using just tablets; 5. Come with Pen (PN350M); 6. Grabbing it fits well like holding a notebook; 7. Great image/video quality for normal use. 8. Backlit keyboard 9. Handy variety of ports To summarize the Cons: 1. Fingerprints everywhere except screen, is not fingerprint resistant; 2. Pen placement is not made for recharging; 3. Pen is not rechargeable and need separate battery (AAAA); 4. Doesn’t have indicator of connectivity of Pen; 5. Doesn’t have indicator of remaining battery life of the Pen; 6, Heavy, 5lb; 7. Setting up and Update process; 8. Fingerprint setup for security is not straightforward, needing to do multiple times and still not feeling safe; 9. Power output is only left side, could have in both side Then in between: 1. Couple of instances the touchscreen became non responsive. As is not frequently repeated in 4 days of usage can’t tell if has to do with touchscreen self or software+vide rendering. In the attached photo showing closed mode of notebook, weight, comparing screen between MacBook Pro 15 2017 and Dell Inspiron 7591, bio configuration. Rating given based on use experience compared from MSRP price

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Very capable 2 in 1 that doesn't compromise

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several 32-bit non-subscription “pro” apps + monitor calibrating hardware I want to continue using and I’m at the end of the road with Mojave. I’m using this Dell to migrate workflow over to Win10 going forward vs investing in new calibration hardware and subscriptionware. There are a couple quirks but overall this laptop is great. The i7 processor, 16GB RAM, 512GB SSD storage and GeForce MX250 2GB graphics on this Dell don’t feel like a compromise like our first two Win10 touch screens. I’ll still rely on external storage and “clouds” but 512GB is plenty for my installed software. The battery life on this Dell is impressive and it charges quickly. The laptop is silent most of the time. Some tasks will kick on the fan and make some noise, but it settles down quickly. This Dell is much quieter than our 13” HP 2 in 1 and stays much cooler. It can get warm but never uncomfortable. The included active-pen has a storage slot within the hinge. A magnet within the pen holds it secure, yet it is easy to remove with one fingertip when the laptop is open to any position. The pen is locked in place when the laptop is closed. Including the pen + storage is a great feature. I use it more because it is right there. I spent $40 on a bamboo ink stylus for our other 2 in 1 and there is no on-board storage, so it mostly stays unused in the laptop sleeve side pocket. I really like having the numberpad on the 101 keyboard. The backlight can be cycled between off, low and high and will time out after several seconds. The glare spilling out from under the keys is minimal and only from a low angle. The location of the touchpad is strange. It is centered on the spacebar of the QWERTY side of the keyboard, almost completely on the left half of the laptop. After 25+ years of reaching for a touchpad in the center of a laptop, I do so without thinking so my fingers keep coming in contact with the right side of the touchpad and I run out of space. If I reach too low my touch is registered as a right-click, so I disabled the lower right corner setting within windows. It is most awkward while using the laptop in my lap. Either I keep the laptop off balance to the right side of my lap or keep reaching further than necessary with my right hand instead of a simple reach of the fingers. This matters less when used on top of a desk and not at all in tablet, stand or tent mode. I’m really glad the right side has two USB 3.1 Gen 1 ports. Nice they included a headphone jack since some folks still use those. The left side has the power adapter port near the hinge, a barrel plug. Dell includes a standard two-part cord with brick in the middle. I notice this one can get very warm. There is a power/battery status light next to the power port. Next is the HDMI port, Thunderbolt 3 port with 5V power output (USB 3.1 Gen 2 Type-C, Display Port 1.4) and a MicroSD card slot. The left and right speakers are on the outside/bottom of the keyboard half. They make stereo sound, but the quality slightly depends on desktop/stand, tent or tablet mode. I’ll use Bluetooth for audio whenever possible. The fingerprint reader is on top of the power button masquerading as the top right keyboard key with no backlight. Fingerprint scanners are nice to use with Windows Hello, but this Dell fails to read my fingerprint often, enough to be annoying. Probably because they don’t make phones, seriously. If you use the fingerprint scanner on a recent flagship phone, don’t expect the same performance. I’ve removed and added my fingerprints several times to make sure. Our first laptop with a fingerprint scanner is 1 ½ years old (Matebook X Pro) and ONE press of the power button from off, scans our print and logs us into windows within 8 seconds without fail. The Dell needs one press to power up and another touch to scan your print and log into windows -assuming it recognizes your fingerprint on the first try. Sometimes it requires several attempts. Occasionally windows finally requires my PIN. The laptop starts up when you open the hinge, so it feels like less time because it is ready to scan your print shortly after opening which requires only one touch. If you leave it open but powered off, you will need to press the button once to power up and then touch it again to scan your finger. The corners on the bottom inside edge of the display near the hinge are very pointy on the inside edge. They dig into bare thighs in laptop configuration. I cradle these modern laptops near the hinge since the top and bottom halves are closely balanced, so I feel those sharp corners in my palms as well. Rounding off that inside edge some more would have made a world of difference. They are less noticeable in tablet mode and I don’t notice at all when using on a desktop or in stand or tent modes.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid well built laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a pretty solid laptop from Dell. It has a metal feel type build and is a bit on the heavy side for a 2-in-1. The 4K screen is gorgeous. The pen mounted in between the screen and the keyboard is magnetically attached and is concealed when the lid is closed. The keyboard has a little bit of play when pounding out notes and documents. The trackpad overall is pretty solid but has a little bit of a "clicky" feel to it when moving around. Few minor issues that I had with my unit. The WiFi chip is the latest and greatest WiFi 6 and would not connect to my router, I have a WiFi 5 router. I had to go into the configuration settings of the adapter and under the advanced settings, disable the 802.11/n/ac/ax wireless mode. Took a bit to figure that one out. The device also came with BitLocker enabled on the hard drive. That's not the end of the world but I would rather Dell let me choose to have it enabled or not. So far this has handled everything that I've thrown at it with relative ease. The new i7 10th generation chip with the Nvidia MX250 video card and the NVMe SSD hard drive is a pretty potent combination.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic 2in1 Laptop!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start out by saying I am a Dell fan and have been for years. I own a Dell U2713HM 27 inch 2560x1440 monitor that I bought new a few years ago. It was when I was looking for a new monitor that I figured out that Dell made the best screens. Just go to Best Buy and look at all of the laptops and monitors and you will see what I am talking about. The second best I screens I saw were Lenovo and I own a Lenovo Laptop Flex 2 15 1920x1080 screen which is very nice. However, it does not look near as good as this new Dell Inspiron 7000 2in1 4k screen! With the new Dell Inspiron 7000 2in1 Black Edition you get a lot of laptop for your money. Starting with a beautiful aluminum shell then revealing the very color accurate 4k screen this laptop exudes quality. It has a backlit keyboard with a nice feel that makes using it in a dark or dimly lit situation no problem at all. However, it does not stop there. With this version of the Inspiron 7000 2in1 you literally get every feature you could ask for in a premium laptop. Aluminum Shell, 4k screen, backlit keyboard, 16gigs of ram, 500gig SSD with 32 gigs of SSD for Cache, dedicated graphics card and even a built in stylus. Yes even in a laptop this thin you get a dedicated graphics card. I love that Dell offers this Black version since I have always thought that black laptops look the best. The bottom line is that if you catch this laptop on sale you simply can not find a better value. If you are looking I would definately recommend the Inspiron 7000 2in1. You will not be dissapointed!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Touch screen
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Excellent 2-in-1 laptop with quality features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It's exactly what I needed for studying, video conferencing, entry level music production, and light graphic design, and more. PROS: Excellent build quality for the price. It's fast, portable, and flexible to use in three different ways (laptop, tablet, and standing up). Windows 10 runs smoothly and has new features that I'm enjoying like the snapshot tool and the ability to position a second screen anywhere around the primary laptop screen. The touch screen is high quality and responsive. The backlit keyboard is well laid out and feels great to the touch (much better than some competitors). The slate gray color is beautiful. A unique feature is that the pen has a permanent place and magnetically snaps into a slot the laptop for safekeeping. The pen works well and it's helpful for tablet use and drawing/marking up documents. CONS: The laptop gets a bit hot when charging, and sometimes the fan starts running. Sometimes Windows does not sleep properly and it has to reboot. The speakers are not great and are on the bottom of the laptop, but I use headphones and external speakers anyway so this doesn't matter so much to me. The battery life is average - could be better, could be worse. I wish it had a full SD card reader rather than just a mini SD. None of these cons would prevent me from buying again or recommending to another buyer - the pros outweigh the cons significantly. OVERALL: After researching for over a month and visiting multiple computer stores in person and online, I selected this model, and am happy that I did. I would recommend this to anyone who wants Intel i7, 16GB RAM, 2-in-1 touch screen flexibility, an entry level external graphics card, and the latest features like fingerprint login, HD webcam, pen, Windows 10, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Powerfully beautiful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop now for about three weeks and believe to have experienced most of what it has to offer -- and it's a lot! Coming from an Acer Aspire (i3 240GB SSD, 12GB DDR4 ram, Intel HD 620 integrated graphics card), which I happened to think was a decent all-around value laptop, the specification differences are absolutely noticeable. This Dell truly exceeds my expectations. I was slightly nervous to purchase a PC above $1000 as I usually reserve that kind of budget for a Macbook Pro, however, the quality is evident in the specs, design, feel, and migration from the previous laptop. Most notably, speed is fundamental to this laptop's function. From a swift 16 second startup time, to near-instant loading of multiple resource-hungry apps like Acrobat and Office, this laptop handles multitasking with ease and fluidity. In addition to the Intel HD graphics to go along with a brilliant 4K screen, Nvidia MX250 graphics is available for the more demanding gaming experiences. I am not a huge gamer and do not claim to have any expertise in this area, but let me provide one simple comparison. I have been playing Civilization VI for quite some time now. On my previous laptop (aforementioned) late stage game play slows significantly and turns can take minutes to cycle through myself and 9 other AI civilizations. Late stage game-play on this laptop remains responsive and smooth. Another aspect I wanted to make note of is the overall feel and ease of use. The laptop "feels" durable, well-made... solid. The Aluminum outer body is always a smart choice, especially when it comes to keeping the laptop clean and it's durability. Aside from the nice aesthetics, operationally, there has been no issues to report -- drivers and windows update without issue, programs have been running as expected and most of the apps Dell pre-loaded have value and do not bloat the system. Lastly, I thought it was important to report that despite trying out the tablet mode and its functionality, I have no intentions to use this laptop as a tablet. Its much too cumbersome, in my opinion, to be used in such way. I'll leave that functionality to my iPad. Though, Dell does include one of their $65 "smart" pens with the laptop, which I thought was a nice addition, especially for those who do plan to work in tablet mode.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    High performing mostly, heavyish, not great as tab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will try to keep this short. The good: Keyboard feels awesome. Smooth comfortable typing. A real joy. Screen is super high quality 4k, though it's scaled to 250percent by default due to high pixel density. Startup is super fast. Prob. Less then 20 sec or less total. Didn't count, but it's fast Fingerprint unlock, though it doesn't always register right away and then needs password, Lots of ports Feels pretty solid. Other points...: A bit heavy, making it clumbersome as a tablet, though it is touchscreen and includes an active pen, it is quite akward to use as a tablet, due to size and weight. But sometimes useful. Sharp physical edges make it a little uncomfortable to hold. Battery life isn't exceptional, though disclaimer I mostly use it plugged in at the desk, I not sure how long the battery alone lasts Though it seems to charge fast. There were a few freezes, which I kind of thought with a machine with these specs wouldnt have any glitches, but now and then, there are. Though mostly smooth performance. Pen is not quality made, mine broke the second day, from falling on the floor, It also didn't seem to write very smoothly. Webcam nothing extraordinary. Speakers are good but not as loud and clear as I would've expect from such a machine. Overall: Very powerful computer. Super screen with touch A bit on the heavy side For the price, it still does not feel like the "sweet spot" for me, due to a. Weight, b. Color, c. Speakers. But all in all a powerful and up to date computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Ultimate Laptop for Work and Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I've purchased because I was so pleased with the first one. I first purchased one about a year ago for my kid going into 6th grade. It was overkill for the schoolwork needs but I knew he would want to also play games on it. It's been fantastic for schoolwork and games. It's not as good at gaming as a high-end gaming laptop but, it's enough to get the job done. There aren't too many non-gaming laptops with a separate graphics processor like this one has. It's a low-end one but it's better than nothing. The extra horsepower is welcome on this laptop because of the hi-res screen. The resolution is fantastic. I purchased this second one for a work colleague who uses it for spreadsheets and accounting software such as Quickbooks and Quicken. It's increased productivity immensely. The previous laptop (an older Dell, also with an I7 processor and 16GB RAM) took so long to open large accounting files that it was a problem. This one is very fast. It runs the accounting software and Microsoft Office products extremely well. A week later I went to purchase a third one (for my wife) but the price had gone up so I waited. Now they seem to be out of stock.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Gaming

    Rated 4 out of 5 stars

    Power with issues and not for heavy gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of purchase, I paid around 2K for this laptop. It may be cheaper now. My review will focus on what you get for that price. The laptop overall is great. It is fast with multiple programs and windows open. I was running adobe programs while browsing the there was no slow down. The only issue I ran into is running games. It significantly slows down. Do not get this laptop as a gaming laptop. Also, after six months, i started to experience many major errors such as "no hard drive", blue screen crashes, memory errors, etc. A restart always fixes it but after six months, this shouldn't happen and I'm not heavy user. I probably would buy a different laptop if I could go back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Best value for the money spent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop fully with the expectations that it would perform well and I wasn't disappointed! The build quality is superb which gives it a premium feel. The Dell Active pen works very well too on apps that allow digital inking. I would have given this laptop a five star rating, but I had to get used to the fan noise. After calling tech support about it, they help change some settings to optimize the heat elements and it wasn't a problem after that. This is a great laptop! Good job Dell!

    I would recommend this to a friend