Customer Ratings & Reviews
- Model:
- 7KW64A#BGJ M255DW
- SKU:
- 6401098
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the LaserJet Pro M255dw Wireless Color Laser Printer for its effortless setup process, exceptional print quality, and reliable performance. Users are particularly impressed with the printer's user-friendly installation and its ability to seamlessly connect to various devices, making it a convenient choice for both home and office environments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality, Size
Nice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the print quality and it’s not too big or too small
I would recommend this to a friend - Pros mentioned:Print quality
HP LaserJet Pro M255dw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints well. Set up easily. It's a little slow to print the first page but is quite fast after that. Graphic prints have been very sharp.
I would recommend this to a friend - Pros mentioned:Ease of use
Good, But Some Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit bulky and heavy, plus the paper feeder tends to jam. Great resolution and color reproduction, easy to install and connect, but wifi connection can be spotty.
I would recommend this to a friend Great laser orinter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great, finding toner a little challenging. Don't run all the way out. I am happy with this purchase
I would recommend this to a friend- Pros mentioned:Ease of use
Master piece
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best printer ever. Very easy-to-use and wireless connectivity works nicely
I would recommend this to a friend Prints loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud when printing. it good other than that. Not what I would recommend.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Jack.
I’m sorry to hear that your printer is louder than you’d expected when it prints. I can understand why that would be puzzling as well as frustrating, so I’ll offer some information and resources that I hope will help.
I can’t tell why your printer is performing this way, so I recommend that you contact us directly at +1 800-474-6836 so we can help guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Terrible Set Up Process
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible set up process. No reason it should be so difficult
No, I would not recommend this to a friend- Pros mentioned:Print quality
Ok printing, not a big paper tray.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When this machine goes to sleep (a good thing to save energy), you physically need to push the power button to wake it up; otherwise, your printing error says, "Printer offline." A pain in the butt when you're working on a project clear across the room. My Brother brand printer also goes to sleep when not in use but a print command wakes it up and it prints without having to touch it. I got this as a Christmas gift. I wanted a larger format printer to handle large scrapbook pages and other projects for a small home business, so this was not on my list of printers to get. However, it was a gift so I will have to keep it. The print quality is very good, and it allows me to use deco-foil to foil the designs I want to for my multi-media projects. I would recommend this printer if you're just looking for letter-size format as the quality of the print is very good. I have not yet printed photos on it; only text and drawings.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Easy install + preloaded toner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and the toner comes preloaded. Quality is good for the price. Instructions leave out the fact that the printer also has an Ethernet port so it is not one of WIFI only printers.
I would recommend this to a friend - Pros mentioned:Print quality
Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best printer alive all in one cant get better then this
I would recommend this to a friend - Pros mentioned:Print quality
Good printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, lightweight. Good print quality.
I would recommend this to a friend - Pros mentioned:Print quality
Next printer not an HP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer BUT HP has crippled it with a software update that makes it so you can only use HP supplies which cost more than Han the printer
No, I would not recommend this to a friend - Pros mentioned:Print quality
May be good if not damaged in store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I picked this up at the store, the man bringing it out was carrying it by one hand slot which broke. The machine hit the floor. I asked if that would possibly damage it. He assured me it would not. IT DID. It never worked so I took it back to the store. The few things that did print were of excellent quality, so I'm sure the printer, when it hasn't been dropped, is a good one . . . still, I can't be sure.
I would recommend this to a friend DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive loved HP for years wouldnt dare to buy anything else however this was the worst thing ive ever bought...and the fact it doest qualify for instant ink and then i lost my paper too its insane!!! DO NOT BUY THIS!!! If it wasnt for the fact this was bought when my mom had gone in for major surgery and i was unable to hook it up for a few months and threw the box away i would of sent it back asap and i printed about 100 pages and it says it needs yellow all ready just terriable
No, I would not recommend this to a friendGarbage printer failed right outside of warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer just started printing extremely light to the point you cant read and missing most color. Supplies showed fine, tried new toner no help at all. As expensive as these are getting you would expect it to last more than a year. HP quality has gone way downhill, everything is cheap plastic.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Glenn.
I’m sorry to hear that your printer has begun to render prints of such poor quality. I can wholly understand why that would be an unwelcome surprise, especially considering the unit’s warranty period just ended and you attempted without success to remedy the problem. I want to help you restore print quality to previous levels, so I’ll provide some resources I hope will reach that end.
First, I recommend you follow the steps in a guide to improving print quality that you can find on our support site. This guide covers issues including smeared, fuzzy, dark or faded prints, and loose, partially missing or scattered toner. Find that guide here:
- support.hp.com/us-en/document/c06449991
If you need further support, there are options. To double-check whether your printer is still under warranty, you can do that by using the following link:
- support.hp.com/us-en/checkwarranty
If your printer is still covered, you can contact us directly at +1 800-474-6836 so we can help you assess what's happening and find the best course of action.
If your printer is no longer covered, you might consider posting the details of your issue on our support forums. This is an active community of seasoned experts, including some former and current HP employees, who can work with you to get your printer running as it should. To access this, visit the following link:
- hp.com/supportforum
I hope this helps and, again, our sincerest apologies.
Keith
HP Care
hp.com/support