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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 248 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the DEEBOT OZMO T5's efficient mopping system and its ability to create maps for efficient cleaning. They also appreciate the easy setup process and the quiet operation of the vacuum. However, some customers have concerns about its price and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 248 reviews
  • Rated 4 out of 5 stars

    Was good with price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good with price and features but my wife preffered the camera one with T8. There is no harm in keeping this one. If you are not much concerned about camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DeeDee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing time saver. My wife has nicknamed her DeeDee and swears it's the best purchase ever. We liked it so much we bought one for a friend as a house warming gift. Sweeps, mops, frees up a lot of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it with my eyes closed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how it sucks and napes, it works very well, it has good quality, I have two dogs and I don't have to worry about the hair on the floor, this robot works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robotic vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good vacuum cleaner but we have not used the mop. Our house has a mix of carpet and wood floor. We would not buy this unit again only because we would only have the unit dedicated to vacuuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option if you want your floor clean, the suction is super strong. The mopping cloth, does a great job. Just make sure you enable the advanced option to save map and use the area and custom cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vac!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had numerous robotic vacs and this is by far the best one. Its maps you floors then you can go back and place virtual boundaries. it takes awhile but totally worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was decent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum worked fairly well for about a year. The suction power was more than adequate and it rarely had issues. After that first year the vacuum kept forgetting the house map and seemed to struggle to travel in a straight line at time. It’s probably outdated and needs to be retired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. It does seem to hunt down cords to get tangled in. But set up enough fences and you're good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum/mop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife got this one to replace another robot vacuum from a different company that stopped working after 2 years. We have had the vacuum for about two weeks and it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it out for the first time recently and it did well. Pleasantly surprised. Very happy with the battery life. Still need to try the mop but the vacuum cleaner is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Great Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuuming features are great; however, the mopping features are more like damp sweeping than actual mopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest gift ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine!! It’s easy to start and it programs itself. The navigation system is the best. Already looking to purchase another one for a different floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since having this I’ve noticed less hair on the ground and dirt. We have two cats and it cleans up their messes perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second robot owned. Great interface. Mapped the house plan without difficulty. Picks up pet fur without any problems. Would recommend for pet owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this product!! I never thought this will clean and it does the entire house !! So happy I believe this is a great addition to our family !

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Mopping
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Vacuum/Mop Combo

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ECOVACS Robotics Deebot Ozmo T5 would be an excellent addition to any household with any kind of flooring material. I have owned several different brands and varieties of robotic vacuums over the years and this model shows that the technology is getting better with every evolution. Setup is very quick, with a couple brushes to install and letting the unit charge up. Also, use your phone to scan the QR code on the unit to get the app for your phone, which in my situation was the Android variety. The app takes a little getting used to and you'll need to be on a 2.4ghz wifi channel, but overall is effective in showing the progress of the vacuum as it maps and then later cleans the floors. Rooms can be named or divided so that you can tell the vacuum to only sweep or mop those certain areas. It will also save different maps for different levels of the home, so it remember the layout of my first and second floors. The initial charging didn't take very long and then I had the unit begin the mapping process. It performed well with the mapping, moving at a decent pace and naigating around obstacles. The unit does move faster once it is sweeping instead of mapping. I thought it was neat that the unit will remember the room it was sweeping and the progress it made when the battery runs low, so that once it charges up it can resume precisely where it left off. Our house has a dog and a cat, so there is a decent amount of animal hair that is shed on the floor. I found the unit picked up about 95% of the hair in heavily soiled areas. In comparison to other robot vaccums I've used, this is really good. I felt it did a great job with debris and hair on both hardwood and carpeted areas. It knows when it is transitioning to a different flooring type and operates slightly differently accordingly, which is a good thing. The mopping feature worked better than I had expected! Again, with pets, there are some hard surface areas with sticky spots, and the unit did a pretty good job removing many of those spots. It wasn't perfect, but you can't use soap and it can only apply so much downward pressure. If you have a sticky spot that is really caked on with something hard, you will probably need to get out the mop, but for most sticky areas (or just to get a good shine) I felt the mopping feature was fantastic. It never became confused with obstacles or furniture. I also tried it near the stairs on the second floor of my house, and the sensing prevented it from falling down the stairs which was excellent! The initial charge lasted 4 hours, which was multiple times of sweeping and mopping. The vacuum looks very nice and runs fairly quietly. If you turn the suction up to the highest level, it is more noticeable. Overall, this is the best robotic vacuum that I have owned, and the mopping feature is a huge bonus. It will work well with any flooring type, multiple floors, and floors with obstacles. I highly reccommend this unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best vacuums you could get if you don’t care about having the extra feature of the emptying bin. I highly recommend this product to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m glad I did !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure on which IRobot vacuum to buy with so many options out there, but I’m glad that as a 1st time buyer I’m really satisfied with the Deebot Ozmo T5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. Heard nothing but good things about it from other friends. I'll update again after she opens it and it's up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EcoVac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works well. Sits low, so had trouble with it getting stuck. Small dirt container.

    No, I would not recommend this to a friend