Customer Ratings & Reviews

Alright guys, I’m not going to hide my enthusiasm— this vacuum has sent me spiraling into some sort of vacuuming obsession because I absolutely love this thing!! I have literally vacuumed every day since I purchased it a week ago; I’ve sent photos and videos of it to my family and friends; and am now planning to get my mom one. Before you start planning the intervention, let me tell you why this vacuum is so amazing and why you should have one as too!! (My caveat to all these statements is that I live in a less than 900 square-foot apartment that is primarily low pile carpet and tile.) This is my first cordless vacuum so I have no real basis of comparison, but I can tell you what I was looking for in one— something relatively lightweight with decent suction that I could use to run around my apartment daily as I have a small dog and live in the desert, which means hair buildup and dust. A useful hand vac. I was also interested in something that had pairing technology with an app or something that advised me when I needed to clean something order replacement part, etc. As I mentioned above, I have been using this vacuum to clean the entirety of my apartment every day for the past seven days. I have used it primarily on the standard power (vs turbo) and have yet to go through one battery fully. I have only used the turbo function while using the hand vac. I have joked with my family that I am both fascinated and mortified at how much is in the canister daily!! Either I was living in a garbage can prior to the purchase of this vacuum, or someone is actively dumping dust and hair all around my apartment at night while I’m sleeping. Pairing with the app was relatively easy and an added bonus for tech nerds like myself who like gadgets and apps and things of the sort. Registration of the product was also easy with several options to do so including online camera camera, and traditional mail in form. My absolute favorite part of this vacuum is the fact that the top can come off to become a hand vacuum. The added attachment for furniture or pet hair, however you want to see it, is nothing short of outstanding and has been an absolute game changer for keeping my couch clean. My dog loves to lay on the couch and it gets hairy literally daily. I can run this vacuum for a few minutes every day with absolute ease and I just love it!! Suction and pick up have been fantastic both on my low pile carpet and tile flooring, Overall, I like this vacuum significantly more than my corded Dyson. It is 100% easier to use, ergonomically better, and user-friendly. I will be interested to see how it stands up over time once the filters need to be cleaned and such, but thus far I am absolutely pleased with this purchase. While the Kompressor Technology may not necessarily be worth the extra cost, I did purchase the model with this option and have to say it is kind of cool. If the extra cost isn’t a huge factor for you, I would say get it. Attached is a photo of vacuuming I did today and last night after seven days of vacuuming every day. I am so happy to know that this vacuum will give me a cleaner home when I am keeping my screen doors and such open during these cooler months. Get one and I promise you won’t be disappointed!!

I’m really liking this product from LG. I was in the market for a new vacuum because my cordless Bissell PowerLifter had about all it could take. I bought the Bissell on a whim for around $100 because I needed a lightweight, cordless vacuum for my new home. (Single mother of two toddlers here with rheumatoid arthritis and severe back pain from a broken vertebra in 2011.) Let me cut to the chase and say this LG vacuum FAR exceeds the Bissell I had been using (duh!). It is made incredibly well, you can tell the whole design was carefully thought out. I had no idea LG made a vacuum until visiting Best Buy.com and seeing it in the suggested products row while viewing an extremely pricey cordless Dyson. The Dyson had my initial interest but I don’t like the fact you have to continually hold down a button for it to be in use. I couldn’t see myself having to continuously press a button during operation and my hand/arm remain comfortably pain-free. This LG is absolutely perfect and exactly what I was looking for. It is lightweight enough, cordless (2 batteries = 120 min run time) and I like the fact that the stand doesn’t have to be mounted to the wall and will charge both batteries. The turbo power option is where it’s at! Picks up every little crumb stuck close to the baseboards. Only minor detail is having to self adjust the length with each use since it only fits on the charger in one position. That is really not a big deal to me. I love LG products and this one has been no exception so far! Bought the 5 year protection plan because of the price of this vacuum lol. (Had to justify spending so much money!) Overall I’m satisfied with my purchase and look forward to years of performance longevity. (P.S. it does have HEPA filtration and is “allergy friendly” per the British Allergy Foundation.)

PROS: 3 speed settings. 4 accessories and a cleaning brush. Having a backup battery is awesome but I barely need it. It makes cleaning easier. I like that you don't have to hold the button (like the Dyson's). Flexible head makes cleaning hard to reach places easy and helps body fatigue. The swipe down helps knock out dirt when emptying. Easier to empty then Dyson. Beautiful design w Charging stand that fits seemlessly in the house. CONS: It doesn't like picking up items over a certain size with the main head; for example Cheerios might give you a hard time. Taking apart the powered main head should be easier because you will need to clean it especially if you get some water+ dirt in there. You have to have a secure place to put your stand or you risk knocking over you very expensive machine.

Thought I was going to love this vacuum, as I have allergies to dust and it has a hepa filter/allergy certified. However, unlike my dyson that empties everything without any extra help, straight into the bin with no messy filters to clean, this one is not that way at all. Even using the compressor function to help the dirt out, I find that much of the dirt and hairs (probably about half) stay stuck in the top portion, and worse, there are crevices at the top where it collects, and the entrance from the stick to the canister is on the small side. So because fur, dirt, and hair collect in those crevices, it often blocks the intake with normal routine vacuuming. This is very difficult to clear out. Even when that part isn’t blocked, I typically have to either reach in to pull it all out, or attempt to knock it on the trash can which makes dust go everywhere. And bc of the makeup of the big plastic filter inside, just the friction of the dirt going past it makes more dust go airborne than my dyson does. And then also the filters collect a ton of fine dust which you periodically need to clean. I love that it doesn’t make my allergies flare up while vacuuming, but unless you have someone else who can empty it for you and do it outside, then be prepared for it to affect your allergies each time. And because the bin is small, I have to empty it every single time I vacuum. The other downside is that for some reason, after a couple of months, the motor head will now sometimes sound like it is rattling, even when there is nothing in it. It seems to still work fine, but it is noisy and annoying to vacuum a whole house with it rattling so loudly. I LOVE the extra battery as I can vacuum almost my whole house on them, but I run a bit short because for carpet you really need to use the higher suction settings. And while I thought it was doing great picking up pet hair by the looks of things, the other day I set a lint roller down where I had just vacuumed really well, and was sad to see that much more pet hair was collected than I would have thought just in setting it down. I’m not sure this should be listed as pet friendly or allergy friendly. If you don’t have allergies or pets and don’t mind the way it empties, it is a handy vacuum that I really wanted to love.

Great Great Vacuum!! Incredibly light, very versatile. The charging stand tucks away, it’s great how the neck of vacuum collapses for easier storage. Battery lasts a long time. Easily vacuums a 4500sq ft house. Haven’t needed the second battery but always good to have on hand ready to go especially when it has its own charging station. I’ll never loose attachments, being there’s a holder for it on the charging stand. Excellent vacuum, would definitely recommend it to a friend. Price is very competitive with a Dyson. Absolutely satisfied!

The plusses are that this can charge 2 batteries at once. So, it is not as heavy as the larger Vacuum cordless competitors. powerful for the size and picks up dirt and dust that the larger one could not as well. And has the filers to get the dust we never saw before. I bit of a challenge to clean because of the dust inside. Have to be careful with where you dump the dirt but all of these types haver the challenge. Has accessories and stand and all. These are expensive so I waited for a sale. Easily stored. Medium Sized. Was on sale or I wouldnt buy it.

I've been wanting a stick vacuum for years. I was dead set on a Dyson because it is one of, if not the best, vacuum brands. However, when I went looking during black Friday sales, the LG models caught my attention. Not having to hold the on button while you use it is wonderful. I love the telescoping wand gives you adjustable length. The portable charging station gives multiple charging setups without drilling holes in the wall. Having the ability to connect to WiFi and have diagnostic as well as usage history is wonderful. It evens sends a notification to the app on your phone when it is finished charging. Multiple batteries was a deciding factor as well. Turbo mode is useful but obviously runs your battery down faster. The power carpet/universal nozzle works fine on hardwood and tile, but the sold separately hard floor nozzle will probably work twice or thrice as well. All in all, I am thoroughly happy with this purchase!

I like the tube length adjustable feature in LG. I had a Dyson animal before and it couldn’t be adjusted. Very easy to operate too. One spare battery adds to the value. Really satisfied with my purchase. Highly recommend.

I needed a convenient to use vacuum that didn't involve lugging around a heavier cannister, and this has been more than enough for my purposes. It is capable of cleaning my room very well and efficiently, while also being able to handle larger tasks at times. Suction power is fairly strong, but may leave you wanting for more depending on your use scenarios. In my case, I very do much love this device. Highly recommended.

I had the same cordless vacuum back in Korea and that's why I can vouch for the quality and functionality of this product. This is also lighter than the older models of LG cordless vacuum models.

Worked great up until some point in the last year. Was previously able to clean the entire house and now can barely clean one rug before the suction and cleaning alarm comes on. House is 2226 sq ft with 3 area rugs. Photos show the fill level and rug cleaned prior to alarm and this is after cleaning all components prior to use. Shouldn't be that much junk in the rug, but we don't vacuum as often as we like since we have to go though the hassle of cleaning all the parts and waiting for them to dry prior to use just to the up barely able to clean a single rug.

Really easy to install, but the manual has various LG vacuum models and accessories which made it difficult to follow. The pictures also are small, so we not sure which accessories we had, until a few pages in.

Could not choose between Dyson V15 and the LG Cordless. Decided to go for the LG because I feel like Dyson is much heavier when holding. Also, LG does not need to keep pressing on the power button when using (which is different than Dyson, and I find the LG much more convenient). However LG does not offer as much cleaning head option as Dyson, and hard to buy accessories as well.

Super impressed with this vacuum! Initially going into using this, I assumed this would be more of a secondary vacuum for me, to use for quick surface vacuuming. But, by the end of the 1st week of using it, I can honestly say this vacuum is the real deal!  Initial setup of the vacuum was easy. LG provides a quick short cut set of directions to get everything set up in the included Maintenance Guide. I love that this vacuum comes with a second battery and that the charging station was designed to hold and charge the spare battery, while also charging the one in the vacuum. I was also impressed that LG provides you with a second reusable filter for the vacuum. Although I did not choose to mount the charging station to the wall, a wall kit is provided with the accessories needed to do so. Right now I’m just using the stand, which is of sound design itself. The bottom of the stand is perfectly weighted to maintain a stable base for the vacuum. In addition, the stand has built-in places to hold all three of the additional, included vacuum tools, along with the cleaning brush.  The vacuum itself is sleek in design and super light. The telescopic wand is adjustable to a bunch of different lengths, which makes the vacuum very versatile. The two nozzles and three vacuum accessories all fit the vacuum with or without the telescopic wand too.  After letting the batteries charge fully, I first tried out my new vacuum on the hardwood floors in my house, and the first thing I immediately noticed with this vacuum was how quiet it is – it’s unreal! In addition to it running MUCH quieter than my corded vacuum, I found the Power Carpet Nozzle head to maneuver very well, and very smoothly as I vacuumed. (It easily fits between chair legs and turns on a dime.) I started with the vacuum running in the Normal mode, and then primarily used the Power mode for the majority of the cleaning. After vacuuming all of the hardwoods in the house (kitchen, dining room, living room and main hallway), the rugs, plus the laundry room (which is linoleum) and a small area of a bedroom – in order to test it out on carpet and run the battery down while in Turbo mode– I had a full canister. I couldn’t believe how much was picked up!  My corded vacuum has impressive suction power, but I have to turn off the rotating brush when vacuuming non-carpet floors and it doesn’t always quite get everything vacuumed up. The LG CordZero basically licked the floor clean in comparison. Emptying the canister is oddly satisfying, and the Kompressor feature makes it conveniently easy to dispense the contents into the trash. I really appreciate this feature on the canister since the compact size of the canister results in the vacuumed contents getting wrapped around the filter and wedged between the filter and the wall. When this happens with my corded vacuum cleaner’s canister, I have to hit the side of it to get everything out, which subsequently results in stirring up some of the dirt into the air. The Kompressor on the LG CordZero vacuum eliminates this problem completely and is a much welcomed feature to keep the dust from becoming airborne again.  For my next test run I decided to try out the Power Punch Nozzle to tackle a cover on a chair that one of my cats loves to sleep on. For this test run I attached the nozzle directly to the vacuum body, without the telescopic wand, making it handheld. I was VERY impressed with the Power Punch Nozzle's ability to pull up all of the cat hair that had been embedded on this chair for nearly a year! I alternated between it and the Combination Tool and it got all of the cat hair out within 5 minutes or so. This Nozzle is a pet lovers dream! I already own a handheld vacuum that is meant for vacuuming pet hair off furniture and it doesn't even come close to how easy and quickly the Power Punch Nozzle on this vacuum cleans.  Last, after being unexpectedly impressed by the power of this vacuum I decided to test using this vacuum for all of my carpeted rooms in the house on the Turbo mode. Not only was I able to vacuum all 3 bedrooms and the hallway on one battery, the amount of dust and dirt this vacuumed pulled up was very comparable to my corded vacuum. I couldn't believe how well it did with the carpet! Overall this vacuum is extremely impressive! It is very versatile in use and shockingly powerful for its size, but very quiet. It's easy to handle and very light weight, and between the longevity of the 2 batteries included, it easily meets the power-time needs for most houses. All around a great addition to any household!

Bought it when it’s on sale, This is a great vacuum, but prob wouldn’t purchase it at regular price, same thing goes with any other stock vacuum, love the kompressor lever to distract the trash, had a dyson and it was so painful that had to finger out the hair and trash in the small confine bin area

I specifically picked this model because the tool for bed is included. However it doesn’t include the tool for only hard floor..

Good product, but suction pressure not as expected

I've been using the LG CordZero for about two weeks to clean up various day-to-day messes that occur with two young kids. Overall this is a good alternative to the Dyson V7 that I had just prior to the LG, and it would be a better value IF the pricing would come down a bit or you find it on sale. Pros: The comfort of the handle and not having to constantly squeeze a trigger is awesome. It seems like a small thing, but not having to constantly hold down a trigger while vacuuming is amazing once you experience it. The capability to easily swap out the battery for a fresh, fully charged one is HUGE and it changes your experience when using a handheld. On my old Dyson, once the battery died, I was done for at least a couple of hours while the battery recharged. Now I can simply swap out the battery and finish my vacuuming. Plus, all these rechargeable batteries eventually stop working, and it's a much easier proposition to replace this design vs. the Dyson. Having three suction settings are great for when you don't want to fling fine dust and debris all over. The "Kompressor" feature is an interesting way to make up for a small dust bin. It also speeds up emptying the full container and minimizes the amount of cleaning necessary when emptying the bin. I really like that the entire machine practically can come apart to facilitate cleaning. Cons: The dust bin is small. The Kompressor feature helps to extend the capacity, but it's still small compared to my other vacuum. The LG feels much heavier than my previous Dyson, even though the total weight is not that different. The weight distribution is much more "top heavy" feeling compared to the Dyson. The air exhaust blows straight up from the top of the unit. Depending on how you're using it, it could be blowing straight in your face. The extendable floor arm feature is of little value. I'm concerned at some point it might break and will make the floor attachment useless The design of how the wall mount screws go into the wall makes it impossible to use anything but a manual screwdriver to attach the plate to the wall unless you have a very long, narrow screw bit attachment to your drill. The dust bin lid has a small hook on the end that unfortunately catches a lot of dirt and hair when you empty the bin. It's also not a "touchless" design like how the Dyson is designed, although the Kompressor feature does help mitigate this. The WiFi feature is interesting, but I don't think it really adds anything necessary. It it nice getting notifications of when the vacuum is finished charging and seeing how much time I spent cleaning. Perhaps it will automatically notify me when I need to clean the filter, but it hasn't yet.

Great until Kompressor stopped working after 16 months. The debis now sticks behind the red Kompressor seal and will not advance to empty. I regularly clean the filter so its not a matter of not maintaining it. I paid $500+ with the expectation it would last a few years. Warranty expired at 12 months. So disappointed; I had high hopes for the LG cordless. We have been loyal LG customers with washer/dryers, refrigerators and electronics. I wish they would extend these warranties to 2 years at this price.

The LG Cordzero is my first cordless stick vacuum and overall, I absolutely love it! Here’s the things I like about the vacuum: - The vacuum and accessories are beautiful. So much so, I almost didn’t even want to use it and get it dirty, but alas. - Setup is really easy with clear instructions and accompanying images. - The vacuum has a small footprint. It easily stores in smaller spaces and corners where you barely notice it, but it’s always at the ready. - Using it is straightforward with three buttons that allow you to turn it on/off, toggle between the three power modes (normal, power, and turbo), and monitor the vacuum via WiFi and the ThinQ app. - This thing is versatile with the included extendable wand, power nozzle, punch nozzle, brush tool, and crevice tool. I have zero issues cleaning hardwood floors, carpeting, rugs, trim, furniture, and under appliances. - It’s also light. I can easily wield it one-handed. - Both batteries charge at the same time with one in the vacuum and the other in the stand. - Battery life is excellent. I am able to clean my partner’s 800 sq. ft. apartment in power mode with one battery. I can clean my 1,700 sq. ft. townhome in power mode with both batteries with juice left over. That’s using a mix of attachments to clean from top to bottom. - The entire cyclone system and filters can be removed. Filters are washable, minimizing replacement costs down-the-road. - The Kompressor system pushes dirt and dust down inside the dustbin, allowing you to clean longer before having to empty it. Thought this was a gimmick, but it actually works well. - We have a Beagle running around. This vacuum picks up short dog hair with ease. I love that I can just grab the vacuum off its stand for quick touch ups seeing as his shedding is constant. And the things I don’t like so much: - While having a vacuum that can give you usage information and help you diagnose problems is nice, it’s also a bit unnecessary. This is a vacuum cleaner, not a car. - While the Kompressor system works well most of the time, sometimes dog hair gets stuck in the cyclone system. When you push the Kompressor down, hair sometimes gets above it and requires manual cleaning. Not the worst thing in the world, but can be a nuisance. - It would be nice to have a way to connect attachments to the vacuum body instead of carrying them with you separately or running back and forth to the vacuum’s stand to swap them out. - I find normal mode to be a bit weak when it comes to suction. I run the vacuum on power mode at all times. These minor flaws do not detract significantly from my overall thoughts on this vacuum as no product is going to be perfect for everyone. I think this vacuum hits enough marks to be a really great addition to anyone’s home cleaning routine!