Customer Ratings & Reviews

I have had this for about a month now. I use it for streaming, school, etc. Good storage and very sleek look but it is prone to getting finger print marks on the outside. Good price for the 8gb ram and intel processor though. Switch it from s-mode in less than five minutes when you get it - google it. Good speakers too and webcam is not bad.

Very easy to use, love the storage and the touch screen. My very picky child that made me purchase 3 different laptops has not complained once about this one but only gives praises, so I’m very happy they were a great match.

First time having touchscreen on a laptop and it is very nice! First time buying a Dell and so far so good! I was able to get out of S mode easily. Look like it will be a good keeper!

I am so happy that I bought this laptop. I really need this laptop. It has a lot of features and user friendly. This is so perfect and exactly what I need. The touchscreen feature is very helpful and I love it!

Pandemic had me working from home, but school only supplied me with a 10” tablet! I needed something larger and faster. Love all the features; makes video conferencing a breeze!

Really good computer. For Zoom too. My Zoom meetings can last up to 2hrs. It's a great computer for basic work. Screen leaves quite a bit to be desired though. It's has a plasma screen reflection feel to it. It's not crisp clear LCD/LED type screen. Also, the exterior is a fingerprint magnet. But it doesn't bother me too much... especially for the price. Price is good for what you get.

Glad to have this available so we can use it for school classes for the kids. Super faster and arrived early. I would recommend this to anyone that is looking for a laptop.

I like this laptop. it's easy to use and the graphics are great

This computer is good looking. The screen is nice and bright and the colors are great. THAT IS THE ONLY GOOD THING I CAN SAY ABOUT IT. The specs on this computer are all at least 2Xs as good as the computer I'm replacing so it should be faster and better on all counts. Like I said, the only thing I found to be better is the screen and graphics. I've had nothing but problems but I continued to use it to see if I was rushing judgment. Well, that was a mistake because Best Buy only gives you 15 days to return a $500 computer. So now I'm stuck with it. BUT YOU AREN'T! Do not buy this junk. It freezes constantly, won't connect or stay connected to the wi-fi, I have to constantly restart it, it takes me literally hours to get it back working and even then it's so slow that I can type a whole line before it starts showing it on the screen. Most of my work is online so I end up losing work that I've completed because the computer freezes or disconnects from the internet. There have been a bunch of times, I try to put the cursor somewhere to correct a mistake and no matter what I do, the cursor goes somewhere else. Then the computer will start highlighting things, making things bold, etc. on it's own and try as I might, I can't get back to them to fix them until I re-start the computer and start all over (losing any work in the process). I'm not sure I've remembered all the issues but I think it's clear this computer is a nightmare. Also, on a side note, don't type on it or touch it in any way or you will end up with messy fingerprints that don't wipe off easily everywhere! So all the casing on the sides of the keyboard and the cover are so messy this computer looks like I've owned it for years and it's been through the wringer! I purchased it 27 days ago. Kind of hard to get it to show in the pic but I included one so you can kind of see what I mean. I'm very disappointed. I've been buying Dell's for years and have always been happy with them. I may have to re-think that.

The camera can be better. It's the only thing I don't like too much The sound isn't bad Nice space memory capacity.

I bought this computer for my son's online classes! It turned out to be one if my best purchases. Thank you!

Exceeded expectations. Good to great on RAM and memory usage Very good value for low end personal/business use great battery life.

the camera is good and u wll be satisfied in this laptop

I really am happy with this laptop. It's so nice and user friendly I'm going to buy another one for my cousin.

This is a great laptop it works great and I will tell people to buy this laptop and it's worth the money

Great Value if you are considering between a PC and Chromebook You get MORE: 128 GB SSD = Fast Windows Boot time 1TB HDD = PLENTY of storage to store pictures,phone backups, etc 8 GB memory = Standard Usually 4GB; good performance Touch Screen = Usually a premium feature for higher end laptops Performance: Runs Office 365 WELL Multi-tab on browser performance is good too Battery Life is pretty good Overall a good build with just enough processing and memory to do the everyday tasks. Video resolution is not that great 1366 x 768, but you could always use an external monitor through the HDMI port. Physically the laptop feels sturdy and solid. This laptop will do 90% of the things a student or remote business user needs. Plays streaming videos back very well. Don't forget to take the device out of Windows 10 "S" mode.

Purchased this Dell touch screen laptop to replace a 6 year old Toshiba laptop that screen went dark. Very satisfied with the speed and ease of use. Plenty of memory and storage for my needs. Only possible drawback for some would be the lack of a cd/rom drive. Not an issue for me. Good price at Best Buy. Ordered the laptop online and received the unit in 3 days.

For the price, this laptop offers a good value. The specifications are just right for what I need it for. It has ample resource to run all of the application that I need and the HDD storage is more than adequate. If I do need to upgrade storage, it's easier since the operating system and applications are stored on the separate SSD. Upgrading the HDD will not compromise the system. I can just replace the HDD with a bigger capacity when the time comes. Note - DO NOT use the SSD for storing files, it should only be used for installing/running the OS and Applications. Use the HDD for storage! Because the OS and applications are on the SSD, boot up is quick and application response is smooth. The laptop comes loaded with Windows 10 in S Mode but you can switch out of it to be able to run the normal version of Windows 10 Home. You can google it, to find out how. The touchscreen is a plus but at this point, I do not see the need for it since the lid cannot be flipped. Overall, I'm fairly satisfied with my purchase. The price vs specs ratio made sense to me, so I went ahead and got it. Almost a month in and no issues to report. Would I recommend this laptop? A solid YES. You get what you pay for and this is worth the purchase. I don't expect for anyone to trust me on this but this is my my background: CompTia A+, Network+, Server+ Linux+ Certified. How long will this laptop last with MY usage? I don't know. Technology is ever changing and if I don't decide to upgrade to a faster CPU or more memory and this lasts for at least a year; For $399? I'm happy.

Great laptop for low price. Its fast. Having a SSD drive for the operating system and the large HDD drive for file storage and as the 3rd party application drive works great and prevents speed issues. Great for average use. Intel graphics card is good, could be better, but for average use, it's great. If you plan to use the laptop beyond average type use, I would go higher quality or upgrade the graphics card. 8GB Memory is good for average windows 10 usage. I purchased upgraded memory to 32 GB for under $50 and installed it myself easily. (Be aware if you do self-install, you ay loose warranty benefit).

I needed a laptop to work from home and needed one with a touch screen, SSD storage, 1TB memory and an amazing price. This laptop has been working great thus far and has satisfied all of my current work from home needs and has also allowed me to save my nonprofit organization information on here as well. I recommend this laptop as it works great from anywhere and for college students it brings great memory, it's a touch screen and processes very fast as an I3.