Customer Ratings & Reviews

stopped working after 45 days, started to make this loud terrible sound and went through all the trouble shooting only to call and make a claim with the warranty company outside best buy. They sent a "refurbished" machine that came covered in dust and grime and the best part is that it doesn't even work. I am now going 6 months with no ice machine and a "promise" that one is on it's way. Better off grabbing a bag of ice every week from the store. Best buy can't do anything to help at this point.

Love this nugget ice and it is quieter than our other brand ($400 more now) which was loud, didn’t have the water reserve tank and quit working properly after 1+ year. Would buy again and family and friends now want this too!

We loved this so much we bought a second one within a month for our game room.

I love this ice machine! I know it’s a steep price but it truly is worth the money! Very easy to use! The ice is the perfect small cubes that we all love! The machine makes me want to drink more ice water!

When the machine wants to make ice, it’s great. You just need to clean the machine out every week to descale. Don’t bother complaining to GE, they will take a week to reply to any message you send…

Love love love!!!! If you're an ice junkie like me it's beyond perfect. Very quite. Makes lots of ice fast

I LOVE this ice maker more then any ice maker ive ever had!!!!

Amazing machine. You will be safe if you have a family get in your house. If the ice finished in 3 minutes you will start having again. The only thing is the cube size is mini size.

This is by far one of the best decisions I have made in purchasing a high end Appliance.

We love it! It’s great to have a stand alone ice maker that can be used quickly. One suggestion- have a plan to store ice somewhere if you don’t use it all

It very good aquality and make a lot for ice good product

We absolutely love this ice maker and are the envy of all the neighbors. It keeps up with our 6 person ice-loving demand.

I absolutely love this ice maker. Easy set up, runs smooth and is very quiet. Super easy to refill water tank. Fits perfectly under cabinet.

Great unit works well.. Connected to the Smart HQ app.. Looks great as well and just works.. Thanx again GE. Love this nugget

Hospital ice at home and on the road! Its a great find!

Love this product! We've had several parties and the icemaker keeps up!! Never run out of ice again, highly recommend.

If I could give this zero stars I would. After reading mixed reviews for this item I pulled the trigger and purchased one of these units. Thank goodness for BestBuys 45 day return policy. The unit was a complete disappointment from day one. It is advertised that it will produce 1 pound/hour. This is a lie. It took about 24 hours to fill the 3 lb ice bin. The unit ran constantly and never would produce more than about 3 lbs every 24 hours. I figured the unit must be defective due to the lack of ice production and constantly going from “Making Ice” mode to “Defrost” mode. After about a week of listening to this thing constantly running and making a disappointing amount of ice I returned to the store and exchanged it. I do have to say thanks to the local BestBuy staff helping me exchange units. Once home I set up the new unit being sure to carefully follow the provided instructions. I went to bed that night with high expectations to wake up and find the 3 lb ice bin full of ice. Nope. Not even close. Just like the first unit I had the bin was less than 1/2 full after running over 10 hours. There was just enough ice to fill my mug before heading to work. Later that day I came home to find the ice maker less that half full again. Just enough to fill a single mug with ice for dinner. This half full, fill a mug, wait 12 hours to fill again then empty repeated for a month. I called GE told them the situation and that I was even using bottled water in the unit. They said making 1 lb of ice per hour is optimal for the unit and that it sounded like the unit was indeed working correctly. I finally got around to returning the second unit to the store a few days before the 45 day closing window ended. Again thanks to BestBuy for taking this piece of junk ice maker off of my hands. When I received the power bill for the full month that I had the GE Opal ice maker plugged in and running and it was a full 12 dollars higher than the previous and following months. After this experience I have to say it will be a cold day in …… before I purchase an appliance from GE. With a price of nearly 700$ I expected far far more than I got not once but TWICE.

The best ice maker ever. The good ice is actually the good ice. I love how it’s so simple and easy it is

Worth every cent. Love it. Scheduled ice for my ice coffee in the morning. I don't even hear it when it's on during the day. It's perfect.

I would definitely recommend and its super quiet =)