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Customer Ratings & Reviews

Your price for this item is $464.99
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The comparable value price is $619.99

Customer reviews

Rating 4.5 out of 5 stars with 3181 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the touch screen, speed, price, and light weight of the 15.6" Touch-Screen Laptop. They appreciate the clear and crisp quality of the touch screen, the fast performance, and the affordability of the laptop. Additionally, customers are pleased with how light the laptop is, making it easy to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,181 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast for your everyday tasks, web surfing or Microsoft office products. Very thin and light weight, good quality, keys are nice to the touch and sized nicely. Very powerful speakers, touchscreen is a nice additional option that comes in handy. On the other hand, battery life is not that great coming even when using simple and common software. Overall it's a good laptop for the price and size!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Greater storage capacity would be nice.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this laptop. It is fast, the color is nice, the touch screen works well. It was the best deal I could find at the time. The keyes are hard to read in low lighting, would be nice if they were backlit. The storage capacity is not that good. One time of transfering photos/videos from an IPhone maxes the capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 3 out of 5 stars

    Okay device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is okay. Cons: Screen is glossy and has an moderate amount of reflectivity back towards you which, makes day time use a very hard strain. Touch screen is good but again that material attracts finger touches and snuggles quite easily. The keys feel cheap. The keyboard flex’s with each button depression. Note a good strong keyboard feel. Pros: Performance is good and having the touch screen feature is nice as well. On the operational side it does process well. Not much delay. This IMO would be an excellent desktop unit that you plug into peripherals (keyboard, mouse etc) that you can easily take with you when out of office or where ever you have it set up events occur. Very adaptable especially have touch screen capability. More notables: I personally was not a fan of all the app add Ins. Netflix, HBO etc. it seemed to clutter it up. Best Buy experience was great as always. This was an online buy and pick up. Everything went well. This is a decent laptop for general use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Music Production Jumpstart!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been searching for a computer to be able to record music with. Bouncing back and forth between a desktop and a laptop, I landed on the HP - 15.6" Touch-Screen Laptop. I figured the portability of a laptop to take on the go with me was my best bet. This laptop has more than enough memory for me to do what I need. I have Ableton Live 10 Suite and EZ Drummer installed. The Core i5 processor is quick. Switching between multiple programs is a breeze. I would definitely recommend this laptop to anyone who is just starting out with music production. The touch screen of course is just an added bonus. I use a Bluetooth mouse more than the touch screen, but it’s still a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP 15.6" Touch Screen Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable take along wireless laptop for business, meetings, breakfast at coffee shops and other out of the house events. It had to be thin, light weight, fast, powerful, long battery life and easy to use. This HP 15.6" Touch Screen Laptop, Model i5dy1043dx, fit my requirements and more. It was an excellent purchase. It's Intel 10th Generation Core i5 CPU, 12GB of RAM and 256 GB Solid State Drive make it incredibly fast. Excellent speed for multitasking, jumping from one program to another, smooth and seamless streaming, downloading and uploading, searching on the Internet, etc. It came with Windows 10 operating system, great stereo sound and vibrant HD picture resolution. I couldn't expect a better choice of laptops for the great price, quality, size and capabilities. I highly recommend and recommended this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Not thrilled overall

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves were pretty bare at local Bests Buy so not a lot of laptop options. Very little contrast between color of keys and their labels making them impossible to see in some lighting conditions. Keys also very wide and spread apart - unlike any other keyboard I've ever used, took months to hit right keys consistently. My previous laptops always had left and right click buttons, which made touchpad easy to use. This one does not, very annoying to try and get cursor in right place and then click without moving it, had to buy a mouse to use with this which in some ways defeats portability of unit and means a USB port is blocked. SD card port requires you to insert card so far in it is difficult to get back out. So lightweight feels kind of cheap compared to other devices I've used. It works fine, touchscreen is nice when I remember I've got it, just some irritating design features.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Had to return the 1st one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in heaven this was the fastest laptop I've ever had. It will reboot in like 15 seconds which is amazing. But the first one kept going to a boot screen. Also the colors on the screen started flickering. I had to exchange it and I've had the second one for a few days with no issues and I'm loving it. This is perfect for business or personal. The screen is fantastic and once again there's 100% no lag. Lacks a fingerprint scanner or backlit keys but that wasn't a deal breaker for me. 12 GB of RAM for this price you just can't beat it. there's only two USB ports so you'll have to buy a USB adapter if you have multiple devices to plug in. I highly recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop a bit out of date but a nice bugest if your studying

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a good laptop. I have only had it for a couple of weeks, but I love it. The screen is large enough to see. It is taking time to get use to the touch screen, but it is a wonderful feature. The camera isn’t the best, but that is ok. It is perfect for what I use it for (school, social media, teaching). The screen has a nice picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Multitasking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to work remotely. I’m running Microsoft Teams, 10 different Chrome browser windows, Excel, Word, Canvas, Zoom. Zero lag issues! Swiftly moves from one program to the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop-Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed working with the HP 15.6 Touch laptop. I appreciate having numbers keys on the right especially for data entry. I have started a new job telecommuting. The HP has made the transition seamless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is quick has great graphics good for gaming and office work

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fairly easy to use. Touch screen gives additional help for my 12 year old. Overall it’s a reliable laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oliviascomputer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very happy with her computer until it stopped working hoping it’s the battery

    I would recommend this to a friend
  • Cons mentioned:
    Build quality, Fan noise

    Rated 1 out of 5 stars

    Live and learn... and return

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re literally better off buying an old iPad than this laptop. I’ve been using it for two hours and I can’t wait to return it. Build quality is terrible, it has loud fans, the touchpad is really hard to use, and the software is preventing me from using either of the two apps I bought the computer for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing Computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a new computer and this was an excellent price, so I could not let go.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love My Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my HP Laptop a lot. Touch screen is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little computer for a student good price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality, I like it very much, it worked very well, I recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It blank out twice for no reason at all right in the middle of my school work

    I would recommend this to a friend