Customer Ratings & Reviews
- Model:
- VS15T7032R4/AA
- |
- SKU:
- 6420046
Customer reviews
Rating 4.4 out of 5 stars with 420 reviews
(420 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Jet™ 70 Pet Cordless Stick Vacuum's lightweight and easy-to-use design, praising its strong suction and performance on various floor types. Many appreciate its quiet operation and useful attachments. However, a common concern is the vacuum's battery life, which several customers describe as needing improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 5 out of 5 stars
Great vacuum!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this when we purchased our kitchen set. My wife loves this vacuum. She has used it daily for the last 2 1/2 yrs. I had to buy a second battery to keep up with her use lol. Unfortunately i think the motor is starting to go bad but we are already researching the newer ones. Thanks! Tried to upload a photo but it kept failing.
I would recommend this to a friend Rated 2 out of 5 stars
It's ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good for hard surfaces, HORRIBLE ON CARPET
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi celia,
Thank you for reaching out and we hope that you are in good health. We are happy to know that the vacuum works weel in hard surfaces and are saddened as well that the vacuum isn't up to your standards when used on the carpet.
I have included links and the user manual (page 22) that may help with your vacuum when used on your carpet.
https://www.samsung.com/us/support/answer/ANS00085642/
https://downloadcenter.samsung.com/content/UM/202005/20200527185928496/DJ68-00837J-01_VS7000_EN-MES_AA_200525.pdf
Please feel free to get in touch with us through the following channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144144317
Leo
Rated 1 out of 5 stars
Pice of junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pice of junk. The battery would last about 10 minutes max. Emptying the canister is a bit of a trick too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bubba! Thank you for taking the time to leave your feedback. I understand that your unit's battery is not holding a charge. I am sure it can be frustrating. Your battery life depends on the condition of the brushes and battery. If you happen to need further assistance, we can be reached via any of the following using ticket number: 1143956664
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Nic
Rated 1 out of 5 stars
No Battery On Box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Was Too Late When I Found Out, That I Was Missing A Battery. Sent It As A Gift. They Told Me After A Month That They Had Just Opened It. No Battery Included
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Reference Ticket number: 1144615791
-Trisha-
- Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Super Powerful and Lightweight
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my everyday vacuum. The wireless feature is absolutely amazing!! No more wires tangled up. This is such a powerful vacuum and cleans up everything. I use it for my tile floors and my carpet. Works wonderful on both floors. Comes with 3 different attachments for those hard to get spaces. I love the way it has its own stand to charge the vacuum. It’s fast and efficient every time I use it. It’s super easy to assemble. The filter of the vacuum is easy to clean up as well.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Convenient!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is perfect for quick cleaning - lightweight and cordless. The battery life is good - lasts long enough to do a thorough cleaning job, then you just put it back on its wall mount to charge. We have a lot of dog hair and bugs that accumulate quickly, so this "portable" vacuum is very convenient to use on a daily basis. Good suction.
I would recommend this to a friend Rated 1 out of 5 stars
Short life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality , doesn’t work after a year of use
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung Is Coming For The Dyson
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung - Jet™ 70 Pet Cordless Stick Vacuum is their lower-tier entry into the cordless stick vacuum game (with their highest-tier entry being about twice the price) and it is clear that they looked to Dyson for some of their inspiration. Battery, motor, and collection chamber are all located by the hand-grip - and a brushed-aluminum tube delivers the suction to the business end of the vacuum and it's powerful motorized beater-brush. But this Samsung has some advantages over my, albeit older, Dyson cordless. The Samsung uses a rechargeable battery - just like almost every other cordless device in production - my Dyson requires a charging station that holds the entire battery and motor assembly. The most impressive improvements that Samsung has made over the Dyson is in the balance of where things fit around your hand - in the Samsung, all of the weight is either below the hand or under the hand so your hand isn't trying to lift as well as navigate. Samsung is advertising that you might get as much as 40 minutes of vacuuming on a single charge but that is absurd - as the owner of a long-haired dog, I will never know if my vacuum has a lower power setting (according to Samsung: "Stated run time applies to the minimum power level with a non motorized tool attached"). I'm getting about ten minutes on a charge with everything maxed-out and I'm very pleased with that. Their better claim for me is that they predict that their batteries will still be working at 70% capacity after five years of use (even Consumer Reports has a blanket disclaimer about their reviews of older cordless models before Samsung because of widespread battery failure after several years). As with all cordless stick vacuums, the collection chamber is very small and needs to be emptied a LOT - but I think that is a necessary trade-off for the balance and weight considerations (note - this Samsung is under six pounds!). Comes with standard brush and crevice tools and with a powerful mini motorized beater-brush tool (really well designed). My last comment about this is an important one and it revolves (pun intended) around the designation of this vacuum as a "pet" vacuum. For most vacuums, I think that the "pet" designation is just a marketing term/ploy. But the beater-brush on this Samsung has a very thin brush (again...turned by a powerful motor) - and that thin brush will pull hair into the chamber but does not spin a web of irretractable pet hair into the brushes. So after vacuuming several rooms of pet hair, I might need to pluck a few hairs out from the brush, but I don't need to use scissors and pliers to detangle the beater brush. So: excellent design on the extraction end here.
I would recommend this to a friendRated 1 out of 5 stars
Stopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months, Dont buy Signs all over it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Arvind! We are sorry to hear that your vacuum stopped working in just three months. We would like to communicate further to see what assistance can be provided.
We can be reached via any of the following using ticket number: 1143657714
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Nic
- Pros mentioned:Weight
Rated 5 out of 5 stars
This is a beautiful vacuum!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know that I would ever give the advice of giving a vacuum for an anniversary... but if every there was one to break that rule, this is a beauty! ;-) The vacuum is so incredibly light that I wasn’t sure how much I could trust it as I was unboxing it but it’s awesome! The only thing that I would caution anyone is that if you need to set it aside for a second then lie it down, don’t prop it up against a wall... because it is so light the dirt that gets in the chamber will tip it over and you will freak out thinking that you just broke your new toy... luckily nothing broke because this is a trusted brand... but do lay it down, not prop it.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Cordless option for a Cat Owner
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a multi cat home a good vacuum option is essential. This one checks all the boxes for us. It comes mostly assembled if you owned one you can put it together without the manual. I like the nice lcd display on the handle and touch sensor for the low, medium and high settings. This did a good job picking up pet hair, cat litter and general dust and debri on carpet and hardwood floors. I liked the empty mechanic on this because instead of the dust flying everywhere when you dump it this just gently lets it slide out without dumping all the allergens back into the air. Advertises itself at 40 min battery life and it does give a good 40-45 min on low speed less on the higher speeds. I find Medium is a good place personally. I find that the noise level is low too most of the cats don't even run from it. All in all I am very pleased with this vaccum and I think it does a good job for the price point if you are looking into a cordless option.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Wonderful vacuum for everyday use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Samsung Jet Cordless Pet Vacuum for a few days and I absolutely love it. All the attachments make cleaning a breeze. I found it wonderful to use on stairs. The battery life is amazing, and the suction power is really great!
I would recommend this to a friend Rated 5 out of 5 stars
Quite possibly the best
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned similar Dyson vacuums. Those work fine until the batteries die after two years. And regardless of variations and improvements, those vacuums are prone to irritating blockages that need to be cleaned so the vacuums can function. After several weeks with this Samsung product, I have not had to worry about blockages. After noticing this vacuum seemed to be able to handle much more "abuse" than a Dyson could handle, I actually tried to get this thing to clog. I could not do so except in extreme applications like vacuuming my porch where plants were dying and leaving debris. This was an extreme environment but the Samsung functioned as well as I could have hoped. If you have noticed Dysons lately, they have grown to cumbersome sizes that make using them as hand held (non-beater bar) vacuums nearly impossible. Using them to clean a car, for example, became impossible. Not so with the Samsung. This functioned as well as I could have hoped and the small beater bar was fantastic for fast cleaning of flat floor areas. Emptying and cleaning this unit is far easier also than a comparable Dyson (which became increasingly obtuse to clean and to dump) in the newest version. The Samsung is a joy in comparison and so much of it can be easily disassembled and cleaned (and washed) as to make this easily the best of such battery powered cleaners. I highly recommend this. Dysons were once nice and compact. But they are prone to clogging and irritating to clean. The Samsung is just a better vacuum.
I would recommend this to a friendRated 5 out of 5 stars
Nice little Vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice packaging, easy to put together. Battery seems to charge up pretty quickly (approx. 1 hour) and the charge lasts about 1 hour at max full use. Using it on medium, a single charge seems to last longer and does a great job picking most items. Hangs on the wall flawlessly with no issues. Awesome little portable vacuum. Good job Samsung!
I would recommend this to a friend- Pros mentioned:Suction, Weight
Rated 5 out of 5 stars
Light weight but powerful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cordless vacuum is very light and easy to maneuver. The suction is enough to pull all the dog hair out of my area rugs. I love how quick and easy it is to get my floors clean.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
You need this vacuum in your life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love my new Samsung. It really “sucks” on the high setting and majorly cleaned the sofa! It is also a beautiful simple design. Highly recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Happy Mom & Daughter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this machine so much she ordered another one and had it delivered to our daughter.
I would recommend this to a friendRated 5 out of 5 stars
100% worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome vacuum !!! I have a long haired husky and this vacuum does great.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just used this for the first time and the battery barely lasted 5 minutes if that long. I used all the tools but mostly the roller attachments which do draw power but I would expect at least 15 minutes on the battery. The suction was ok not great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LSWald! Thank you for your review. We are sorry to hear that your unit is not holding a charge and the suctions are not meeting your expectations. Below I have provided a link that will help rectify the suctions concern. (http://www.samsung.com/us/support/troubleshooting/TSG01003061/).
For further assistance regarding the unit not holding a charge, We can be reached via any of the following using ticket number: 1143931481
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Nic
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Worst product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst vacuum ever battery dies in less then 3 min worst worst ever
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! Thank you for taking the time to bring this matter to our attention. I understand that you are concerned with the Battery life in your unit. Please know that your battery life depends on the use of the unit.
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143961703
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic