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Customer Ratings & Reviews

$479.99

Customer reviews

Rating 4.6 out of 5 stars with 2051 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,051 reviews
  • Rated 4 out of 5 stars

    Great vacuum but get the warranty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These vacuums are incredible. They do the job across all floor types. But they are plastic. That goes with pretty much anything you buy these days. We are a daily vacuum home. Worth the buy but get the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Great Vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a vacuum with a strong suction and found it in this one. It’s a little heavy but nothing too bad. Leaves carpets looking so clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction very good machine runs great easy to turn and mive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vertex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum, it is a little heavy, but does a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, light weight and cleans well. I have shoulder injury and this is comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum and worth the extra money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never spent this much on a vacuum. I never anticipated spending this much. I had a hoover windtunnel that worked fine for several years. It wasn't awesome, but worked. Until it died, and it was a little switch that went out, I troubleshooted it and the repair + parts would be more than it was worth. Long Story Short.... i decided to look at Consumer Reports and reviews online and this is TOTALLY worth the extra money. It is such a huge difference of what it pulls out of the carpet. The enclosed system is amazing, as it doesn't smell like you're vacuuming - it traps dust and dander and it's great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it! Till it stopped working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edit: after 2 months it won’t turn on. Thank GOD I have the total tech membership. 10/10 love this vacuum. It has great suction and I love that it comes apart to fit under my bed.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Elizabeth,

      Thank you for sharing your experience with the Shark Vertex DuoClean PowerFin Upright Vacuum. We're glad to hear that you initially loved the vacuum and its strong suction, as well as the versatility of the Lift-Away feature.

      We’re sorry to hear that it stopped turning on after two months. That’s certainly not the experience we want for our customers. Since you have the Total Tech membership, we hope you’re able to get the support you need, but if you’d like troubleshooting assistance or to explore warranty options, our team would be happy to help. Please feel free to reach out to us at 1-855-427-5127.

      We appreciate your feedback and hope we can assist in resolving this for you.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, we have a very hairy dog and the attachment works great and makes it easy to clean the couches. We use the vacuum first through the house and picks up dirt and small debris pretty nicely, then we use the broom to get to the corners. Absolutely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surpass the cleaning power also my Dyson & canist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding cleaning was very surprised! I bought the lift away professional steam mop and I was so impressed with that I decided to try shark vacuums. I am so glad that I did ‼️ I have a Dyson which cost me $500 and this $300 liftaway professional was simply better. After vacuuming the floor with my canister vaccume I had upstairs on those carpet and hardwood floors we tried the brand new shark out of the box vaccume and it picked up more dirt and it’s brand new container was 1/4 way full when we were done !! we were flabbergasted!‼️ I truly believe anyone who likes the shark products will be extremely happy with this !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great suction, wish it had a light on the wand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It moves really well, however, it almost has too good of suction on small area rugs and pulls them up. It's great on hard wood floors and tile and carpets that don't move, though. The one downfall is the wand doesn't have a light on it like my former vacuum did. Other than that, I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum cleaner. It has the most powerful suction I've ever seen. It's very maneuverable and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vacuum, however one of the parts were cracked upon delivery. I did not notice until 2 days outside of the BestBuy return window. Unfortunately BestBuy refuses to help anyone after the window (2 weeks) , I am sure this comment wont help with the chance of winning a $400 coupon but wanted to share some valuable feedback That being said Shark has 90 day and 2 year warrantee on the item. Shark sent me a new part !!! Id buy directly from the supplier!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AWESOME

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS THING HAS BEEN AWSOME FOR US... I HAVE 3 DOGS 2 CATS AND 3 KIDS THAT DESTROY MY HOUSE AND THIS HASNT CLOGGED MUCH BUT ITS CONTAINER JUST ISNT BIG ENOUGH IS MY ONLY COMPLAINT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for the price. Easy maintenance as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum picks up anything from floors to carpets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Shark vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. It’s a bit heavy compared to my last shark, but has excellent suction power Great quality and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has held up well throughout the years. I did have to replace it once but I had warranty so it was an easy swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. super potent. I was surprised about the amount of hair that falls from my cats when I started using this vacuum. easy to handle. The only thing I'm upset about is that it stopped working after two months of use. I think it was a malfunction in the wire. but I'm glad I had insurance. I had to pay a fee to redeem another one but it was worth it because it's really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vertex DuoClean PowerFin Upright Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Great vacuum machine with strong vacuum power. Easy to operate and great accessories. I strongly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is as advertised, there is not hair tangled in the rollers and it has great suction. But beware, this unit is heavy.

    I would recommend this to a friend