Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$479.99

Customer reviews

Rating 4.6 out of 5 stars with 2052 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,052 reviews
  • Rated 5 out of 5 stars

    This Vacumn Rocks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction - which is also adjustable for different floors. Very easy to push and steer and picks up everything in its way! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO NOT RUN OVER THE CORD - IT WILL GET SUCKED UP!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 15 year old Hoover Windtunnel. As other reviews state, the suction on this is VERY POWERFUL. There is a flagged caution note on the cord near the plug saying "Do not run the vaccuum over the cord while in operation to prevent damage." They mean it. My teenage son wasn't careful and ran the vacuum over the cord and it sucked right up and nicked the protective casing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this vacuum,it has good suction and is easy to adjust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sucks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clickbaity title, but the Shark Vortex does its job phenomenally. I love the ability to disconnect the handle for quick pickup. You can disconnect further down for longer reach and you can disconnect the tank to vacuum under very hard to reach places. My only complaint if it could be that, is the suction is poweful enough to pull the Vortex away from you, so a 5 or 6 year old attempting to vacuum might have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tl

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item easy took to work clean very good floors and carpet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The fins live up to the hype!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how clean this makes my carpet look and feel. I have a lot of carpet and a keep a dog friendly household. The self propelled feature helps glide across even a thicker carpet and the fins really get down to pickup everything without getting matted with hair. Also works great on hard surfaces, and maneuvers through tight spaces perfectly due to how it swivels. Lift of feature is quick and easy. Only thing keeping it from 5 stars is the size of the canister as I would like it to be a little larger. Extremely happy with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Received a damaged Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly believe this vacuum is amazing. However the only reason I’m rating it 3 stars because I ordered for delivery. My box arrived and it was damaged. It worked great for 3 days; then I noticed it wouldn’t turn on. I do believe I received a damaged product from shipping.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi John,
      Thank you for taking the time to leave a review.
      We sincerely apologize for the situation you faced with the condition of the box containing your Vertex DuoClean vacuum. Additionally, we're truly sorry that the unit hasn't been functioning properly after just a few days of use. This is not our usual standard, so please contact us at 1-855-427-5127; we'd like to investigate this matter and assist you in getting the best experience from your product.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Vacuum cleaner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum cleaner hoping it would be the answer to the dirt and dog hair that my 3 dogs leave in the house. I was hesitant to purchase it because it was a little more than I wanted to spend. The suction on the vacuum is incredibly powerful. I realize now how much dirt I was leaving behind with the old one. No regrets whatsoever. The cord is longer than most, it is made well, and it is the best vacuum I have ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new vacuum as we had changed out the carpets throughout our house. Our new carpet is very thick & plush. This works great on it! It also does a nice job on our hard wood/vinyl flooring. I have recommended this vacuum to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure about which model to purchase and the salesman directed me to this model as he had one himself. Really works well on dog hair! Settings for flooring and carpeting. Easy to empty container and move around the floor. One of the best vacuums I’ve bought and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is a very powerful vacuum. Good for carpet, dog hair, car cleanup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent vacuum for the price. Suction is good. Works really well but it is a little heavy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Cleaning, But Poor Durability

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Vertex DuoClean does a great job at cleaning — it’s powerful and picks up dirt with ease. However, the durability is disappointing. I’ve had to replace this vacuum three times in one year because it keeps breaking down. The parts seem to wear out too quickly for a vacuum at this price point. It’s frustrating because when it works, it’s great. But having to constantly replace or repair it takes away from the value. Wouldn’t recommend if you’re looking for something long-lasting.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Varinia,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you Shark Vertex is not lasting that long. We will absolutely share your feedback with the relevant teams for consideration on future products. In case you need any future assistance please reach out to our team by phone at 1-855-427-5127,
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Seems like a good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long enough to confidently give 5 stars; however, so far I'm very pleased with it except that the collection unit is smaller than my old Dyson. Also it's slightly harder to push than my old vac, which is a plus if you want a good arm workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, we have pets and it picks up the hair. It's easy to use and the attachments are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this vacuum. It has better suction than our Kirby, it is much lighter, it can pick up long hair, has a self-cleaning feature, and also, it can reach under furniture with the detachable feature. All in all, I am very happy with this purchase and would recommend this product to anyone that considering purchasing a bagless vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong vacuum

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum. Super strong and picks up what other vacuums leave behind. I like the feature that allows handle to detach and allow for better access and maneuvering under furniture. Easy to use and easy to clean after use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. Not the quietest vacum though. For the price it should have included more attachments. This is my 2nd Shark and it gets the job done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best combo vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like its versatility, going from an upright to a canister. So easy to change from floors to carpet at your fingertips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It has done a great job cleaning since I’ve gotten it. So easy to use.

    I would recommend this to a friend