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Customer Ratings & Reviews

$479.99

Customer reviews

Rating 4.6 out of 5 stars with 2052 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,052 reviews
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does a great job. Only complaint is weight, but it's not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how great my floors look after vacuuming. I’m really happy with this vacuum. Only downside, is cleaning the canister. It’s a little narrow but I was able to clean out with a duster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i have for work and one to use daily at my house really in love with the results

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is difficult for this senior lady to turn - once it turns it is hard to get back to straight up- like the machine. One problem is that it does not shut the brush off, I needed it to shut the brush off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great picks up a lot of dust and dog hair! Easy to empty and use on the stairs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research and this vacuums was worth every minute. Total game changer with multiple flooring types in one house I had several implements for floor cleaning, now I just need this and my wet Swiffer and done!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Its okay

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vaccum. Until it became defective for the second time around. I had exchanged it once already and the power keeps shutting down on certain days. Too heavy for me at time. Cleans great but handling it is confusing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a Dyson pet vacuum I had for about seven years. This machine is amazing I’ve had no hair tangles a collects all the hair and dust. We have two dogs a heeler and champagne lab they both heavily shed. This works so much better then our old dyson. Removes pet hair and dirt with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuums under beds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the only vacuums I could find, where the tank lifts off, and the beater head (floors) can be used to vacuum under beds & furniture. It is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of suction, but my old Hoover turbo vac with the brush head works better at getting up the dog hair. I think Shark needs to have a replacement brush roller to make this a better vacuum.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good suction

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget the Dyson. Shark exceeds in every way including price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded to this vacuum and it’s great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to update from our previous vacuum. works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for lots of dogs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed have 4 dogs. It is easily put together. It does a pretty good job of getting the baseboards and It easily empties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to put together right out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this vacuum first and I was impressed with the filter system and how well it picked up hair. I bought this one for myself and I am very pleased. Best vacuum I've ever used and that's counting a LOT of vacuum cleaners of various makes and models over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Dirk Catcher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how much this picks up. We used our old Shark (about 5 year old model) first after getting this then ran this after to see if it was better. It was a lot better, picked up a ton of hair, dirk, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the shark vacuum cleaners my biggest complaint is the lights shut off the vacuum when you use the wand! I still want to see!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is beyond worth it. I promise.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vacuum EVERR! I am stunned. The amount this picked up right after I used my previous Shark, shocking. It is definitely worth the extra money, you wont regret it. My boyfriend does but who cares, he isn't the one who uses it. Do it. You need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum! A MUST for pet owners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is AMAZING! We have 2 dogs including a German Shepherd that sheds like crazy! Our old vacuum couldn't keep up. The first time I used the Shark Vertex on our area rug my wife, who was extremely critical of our old machine, said that the rug looked like new! Couldn't be happier!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark Vertex DuoClean PowerFin - Rose Gold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had a Dyson. My Purple Dyson has lasted me over 15 years, well the hose had a rip in it and thought maybe its time to just buy a newer vacuum. All my friend swore the Shark is by far the best. Well... I am totoally not convinced. It is hard to maneuver, the collecting basket needs to be emptied more often, the suction is about the same, the no tangle roller keeps getting the "red" light that is stating somethings tangled on the roller, The parts seems like a cheaper plastic. Just have mixed feelings about it for sure. :(

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark - Vertex DuoClean PowerFin Upright Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Just alot better vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best, alot better vacuum that you need

    I would recommend this to a friend