Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$479.99

Customer reviews

Rating 4.6 out of 5 stars with 2051 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,051 reviews
  • Rated 5 out of 5 stars

    One of a kind

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite vacuums. When I saw it I had to get it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it tilt to the right when I want to change direction and flexible it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this vacuum 4 years ago and it still works and in great condition! Hasn’t given us one problem at all!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark Vertes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective for basic cleaning. Not great on pet hair. Picks up going forward but then often spits out a clump when pulled backwards. Would recommend for basic cleaning but not for households with long haired pets.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark Vertex. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Wont last

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 1 year without issues then 18 months motor dont work. Works very good.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for taking the time to leave your review. We're disappointed to hear that the motor on your unit has stopped working, especially after previously having no issues. This isn’t the standard we strive for, and we understand how frustrating this must be. We’d appreciate the opportunity to make things right. Please give us a call at 1-855-427-5127, where one of our product specialists will be more than happy to assist you.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Best Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy shark vacuums. They last quite a while for me. I’m always vacuuming and Shark is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use heavy duty with keeping cat hair away and it actually picks up instead of spitting the rubbish out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I’ve ever owned! I’ve had it for a month now and it’s not gotten any hair, my own or my bunnies, wrapped around the brush or stuck in the tubes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ease to clean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum has great suction and is very easy to convert to handheld to get into small places and back again. Love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Picks up better than the older sharks. Hair does not get wrapped around like the brushes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum, good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like several of the features like the detachable head, it makes it very convenient to get under tables and furniture. The long cord is also a very nice feature, easy to change filters as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very heavy and extremely awkward!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Loved the suction and the dual brushless brushrolls. Cons: Everything else. Very heavy and extremely awkward. Canister won't sit up and flops all over the floor. Hose won't work unless the wand is connected so the hose is useless. Returned it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my pink shark!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 7 animals and when I tell you this thing does the job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! My fiancé and I both agree that this is by far our greatest vacuum much stronger and larger capacity than our others as well. definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red Bee Management Solutions

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and a very efficient product, this is my third shark I buy in Best Buy. I definitely recommend this product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is easily maneuverable and with the Lift-Away feature has a very low profile that allows you to clean under almost everything. I would recommend this product to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so far! We had used our old vacuum just 2 days before and were amazed at how much dust and dog hair this thing picked up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple care came with total tech. Good thing it's with total tech or I'd have to go without

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark vacuum

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original lift away rotator was the best. This one is missing many things and way to heavy vs the older model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vertex Power Lift Away

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a wonderful job. Does better then our $1800.00 machine ever did. Should of bought a Shark back then. We have 2 dogs and they shed a lot. Never have to clean the roller brush. Will buy another Shark when we need one.

    I would recommend this to a friend