Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $69.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 1008 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the powerful suction and ease of use of the Rotator Lift-Away DuoClean Upright Vacuum. Many appreciate its lightweight design and effective carpet cleaning capabilities, while some find the cord length to be insufficient. A few customers also commented on the price point and aspects of the vacuum's design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,008 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Vacuum I’ve owned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great auction and hasn’t gotten Clogged since I’ve owned it. I have a long hair dog and this definitely helps to clean up after him

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum absolutely amazing suction and brushes.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great Vacuum works Well for us

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Very good suction. Easy settings for floor and carpet. Easy manueverabilty. Self cleaning brushroll is great. CONS: only 2 place to store attachments,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD VAC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VACGOOD VAC

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vaccuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it, best vacuum for the money and sucks up all the dirt.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum. It has strong suction power. We are pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great machine!!!! It picks up dog hair with no problem. It is also very light weight, which makes using it a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Does this thing suck?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good kind of suck. I feel like the suction of shark vacuums are unmatched

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best vacuums I have owned. It picks up the dog and and cat hair with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Great vacuum in many ways

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Shark Rotator Lift Away LA502 vacuum in November 2023. I have used it once to vacuum 4,000 sf of house that includes standard carpet, low pile rugs, hardwood, and tile floors. It has performed perfectly on all the surfaces. I’m giving the Rotator LA 502 five stars. Here are some specifics. Pro’s • Assembly is easy, you simply snap four parts together. • The entire vacuum is light weight for an upright, weighing only 12 lbs – one of the reasons I bought it. • The brush action and suction are super at pulling dirt and lint, etc. out of the carpet. I vacuumed regularly with my old Hoover upright and was amazed at how much dirt I got on my first pass with the Shark. Truly impressive. • It moves easily back and forth across the carpet. The brush system actually gives it some forward self-propelled motion which is nice. Pulling it back against that motion is easy. • The brushes turn off when the handle is put in the vertical position so there is no rug burn. • The head pivots up and down and side to side which makes it very easy to maneuver into corners and tight spaces. • The head is low enough to fit completely under the overhang of my bottom kitchen cabinets. • The cord is long enough to cover a good distance before unplugging and replugging. • The push button releases for the canister and the wand/handle are easy to use as is the one to dump out the contents of the canister. • The wand/handle is long enough when removed from the unit to easily reach the edge around a baseboard or up to an 8 ft. ceiling. The unit stays upright and does not fall over. • The power switch that selects hard floor and carpet is conveniently located, no need to do anything to the vacuum head itself. • The vacuum is not noisy like my old Hoover that required ear plugs. • The crevice and brush attachments are stored on board the unit. Con’s These are relatively minor criticisms. • The pedal that releases the body of the vacuum to tilt back is also used to release the entire canister section from the vacuum head so you can carry it around by itself. Several times I when I pushed down just to tilt the unit, it released itself entirely when I started vacuuming. That’s annoying. • When I pushed down on the pedal to tilt the unit back to vacuum, it did not tilt back from the vacuum head on its own. I had to press the pedal slightly, then put my foot on the top of the vacuum head and pull the handle back down to tilt it. The vacuum head is not heavy enough and just lifts off the floor otherwise. It’s a quirk you get used to and perhaps the price I pay for a lighter vac. At first I thought the unit was defective for not tilting. • The cord seems to get in the way more than usual. There is a small clip on the back of the handle to keep the cord raised up, but the cord constantly comes loose from it. I tried securing the cord to the clip only to discover that I could not lift the wand out of the unit because the cord was holding it down. Still looking for a good fix for this. • The vacuum head is not as wide as the old Hoover. I wish it had another two inches of width. The smaller head makes it easy to vacuum in smaller spaces, but it also means more passes over a large area. • The handle is very slightly ribbed and the way I grab it, those ribs rub my hand a bit. If I keep my thumb on the little spot for it on top of the handle, that prevents the rubbing, but it is not the way I normally grip a handle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum is just what I needed, just about all my flooring is hardwood. It’s easy to use and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    amazing!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I am so shocked how much this gets up out of my carpet, I am still amazed each time how much lint it even finds!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight with great suction! Arrived quickly with excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vaccuum ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for Christmas. Best decision ever. This vaccuum holds the title belt.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    WORKS!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid vacuum. Replaced my old Shark Rotator that never really had any problems but hair on the roller. No longer an issue!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the suction power of this vacuum especially since our family has 3 dogs and 3 cats.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum Easy to use and cleans well. must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum cleaner ever!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You haven’t had a vacuum cleaner until you purchase this one! It has a built in light on the front that helps you see where you’re cleaning. It has a detachable body and attachments that makes it super easy to vacuuming stair and tough to reach areas. Don’t buy several cheap vaccines, buy one that’s built to stand the test of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job and would highly recommend. Picked up things i didn't even come close to getting with my old vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , I had another vacuum, way to heavy for me and my stairs. I purchased this shark rotator , nice and light for me.

    I would recommend this to a friend