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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 336 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are positive about the Vertex Cordless Stick Vacuum's powerful suction, long battery life, ease of use, and lightweight design, with many praising its performance on various floor types. However, some customers expressed concerns regarding the vacuum's noise level and the price point. A few also mentioned challenges related to cleaning the dust bin and the limited number of included attachments. Overall, the positive feedback on key features like suction and ease of use outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 336 reviews
  • Pros mentioned:
    Battery life, Suction
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great vacuum, besides one thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first shark vacuum and As soon as I turned the vacuum on, I immediately wanted to return it. It cleans great without a doubt don’t get me wrong, everything works smoothly, the folding wand is fantastic especially when storing. I love the LED lights on the cleaner head, the battery lasts decent, the quality is pretty much like a dyson all cheap plastic, but the noise...when I say it’s loud, it’s REALLY LOUD, like turbo jet loud. I have the dyson v11 torque drive and it’s quieter than this vacuum, Like 40% quieter even when in boost mode on the dyson. Sometimes I’ll vacuum at night because my work schedule is so busy and with the dyson I can do it peacefully because it’s not really loud, but with the shark I’m afraid to even do that because it’s so loud and I don’t want to wake my neighbors up. Still debating if I should keep it or not, but we’ll see.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to provide us with your review on the Shark Vertex Stick Vacuum. We are happy to hear that you find it cleans will, and enjoy the features it has. We have sorry to hear that you are finding the unit to be loud. We would like to let you know that the sound of the vacuum is loud due to the motor position in the handheld (air rushing similar to an airplane). We do appreciate the feedback you have provided.

  • Rated 5 out of 5 stars

    This thing SUCKS! In a GREAT way!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Vertex cordless is a dream come true! That is, if you get excited about these kind of things. What I can say is I've never found the need to review any other vacuum. I've owned several brands and types over the years but never really found one that was a perfect fit for me. They've all been too big for some jobs, too small for some jobs or just underwhelming in general. This thing though, is amazingly perfect. It's a new product so I can't yet speak for longevity, but if it's like my corded Shark Navigator it'll be a super reliable appliance. The Navigator has been great but I like this better! The main reason being, I'm convinced it's just as if not more powerful, takes up a much smaller footprint in my house, it's super portable (i.e. finish up the floors and everything in between in the house, then head out and vacuum the car.), it's quiet, and the battery lasts plenty long. Roughly 30-45 minutes of power so far depending on what I'm doing and what power setting I need. The battery charging can be done by either removing the battery from the vacuum or plugging it in while it's still on the vacuum. It takes approximately 2-2.5 hours to charge after it's been completely used up. I noticed that even though it is a top heavy machine, it feels nice in the hand and doesn't wear out the arm during prolonged use. The wheels are rubber and feel super solid. They glide across both carpeted and hard floors with ease and they make zero noise! The attachments work great and I'm impressed that I have the ability to use them for almost any job. I've been critiquing everything about this thing, and honestly so far I have found zero cons. I'll update though if anything comes up. Overall I've found myself completely satisfied with this thing, it looks, feels, sounds and works perfectly! I can't compliment Shark enough for the thought they put into designing this. They really had the user in mind! I'll recommend this vacuum to everyone I know that's in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Stand alone no holes on wall.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stand alone stick vacuum. Easy to use. Battery last more than the specified on Specs section. Light useful. You need to use your hand to remove hairs around the mini filter inside the canister.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great vacuum!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Dyson and had to return it because the trigger to operate it requires me to hold it the whole time and my finger got really tweaked. I exchanged it for this and was happy with the trade. This vacuum has powerful suction, an easy on-off switch, and an easy to empty tank. It also has a light which is really helpful for seeing debris on the floor. I highly recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spend more money on higher quality, don't settle!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stick vacuum cleaner is a little below average. There is nothing special or unique to it to make it stand out amongst others. It really comes up short when compared to the Dyson v11 which is what I previously owned prior to it breaking on us. The suction power of the Shark is below average in my opinion unless you run it in turbo mode constantly. The charge time takes quite a while and the run-time is about 20 minutes with heavy use of the turbo mode. The brush on this model is very underwhelming when vacuuming the carpet. If you have only hardwood/tile floors then the brush is probably sufficient, but due to the poor suction quality (when not using turbo) you have to make multiple passes. The side suction is also non-existent and backwards suction is missed about 90% of the time as well. It is almost entirely impossible to clean the canister with a wipe when it gets really grungy and the same goes to the roller brush cleaning head as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My shark vertex

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vac especially with so much dust. Does wonders.I’m so glad I did the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction
    Cons mentioned:
    Attachments
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Flexible and Versatile Cordless Vacuum

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Vertex DuoClean PowerFins Cordless Stick Vacuum came in an eco-friendly box (packed only with recyclable cardboard and paper -- no styrofoam) with the following contents: 1. Handheld Vacuum 2. Motorized Floor Nozzle 3. MultiFLEX Wand 4. Pet Multi-Tool 5. Crevice Tool 6. Anti-Allergen Dusting Brush 7. Li-ion Charger 8. HEPA Post-Motor Filter (pre-installed) I was very happy to see that it came with a removable battery. My other cordless vacuum came with a non-replaceable battery which means that once the battery stops holding a charge, it will become useless even if the vacuum itself is working fine. With the Shark Vertex, I would just need to order another battery. It’s really great to see a company like Shark being so eco-friendly. Assembly was very easy. Just click the handheld vacuum to the wand and motorized floor nozzle to clean the floors in standard floor vacuum mode. Charging the battery seemed to take about 3 hours but I left it overnight before using it for the first time. You can charge the battery while it is attached to the vacuum or removed. That means it would be possible to order another battery as a backup for longer cleaning time. The vacuum seemed to glide effortlessly across my carpet. It almost felt like the wheels were motorized but they are not. I think it was the rotating rollers that helped glide the vacuum across the carpet. Suction power seemed very strong as it picked up a lot of dust from my carpet. The L.E.D lights help illuminate the cleaning area. In terms of noise, I did not think it was loud at all. In fact, it’s way more quiet than my regular corded vacuum cleaners. I was very impressed with the flexible wand. Along with the narrow floor nozzle, cleaning under furniture and chairs was very easy and it seemed able to reach difficult areas more easily than my other vacuum cleaners. It is easily the best vacuum I have for cleaning under beds and furniture. It also has a very clever compact storage mode if you are tight on space for storing tall items. The battery lasted about 30 minutes under full power. During that time, I was able to clean my living room, dining room, kitchen floor, stairs, and upstairs hallway before the battery went out. The Shark Vertex also seemed to do a much better job on hardwood floors compared to my other vacuums. I think the silicon PowerFins do work as advertised in helping reduce the amount of dust streaking on hardwood floors. To empty the dust tank, you hold the vacuum over the trash receptacle, slide a latch and the lid pops out and you can empty the contents. You don’t have to remove any filters to empty the contents. It was very easy to do. Removing the dust tank from the vacuum was a little more confusing. I had to read the instruction manual on how to do this. But after you figure it out, it’s pretty easy. You would only need to do this to check on and clean the filters. The portable handheld mode made cleaning stairs and sofas very easy. Switching operating modes (portable handheld mode, standard floor mode, and high reach mode) through attachments was quick and easy. One criticism is that Shark did not include any holder for the attachments. The Shark Vertex DuoClean PowerFins vacuum is a very versatile vacuum, does very well on hardwood floors, and has good cleaning power. The cordless nature makes it great for quick and frequent cleaning jobs. I highly recommend this cordless vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My search is over!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like I’ve spent most of my adult life searching for the perfect vacuum. Now that I’m in a house with no carpet it’s a search for a different type of vac. I think I’ve found it with this one! It’s cordless. It has good battery life. It’s EASY TO EMPTY! I tried a Couple of the attachments but found them underwhelming. That, how we is NOT why I bought this so it’s Not a big deal. At first I thought the headlight was a gimmick but it’s actually been very useful for highlighting dog hair on my wood-look tile. I’ll attach a pic to illustrate what I didn’t realize would be a very important feature!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Carpet cleaning
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great cordless vacuum with innovative new features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of the major competitor cordless and corded vacuums from Dyson and I am extremely impressed by this Shark Vertex hand vac. Coolest new features: -Shark fins that prevent hair tangling on the roller heads. -Bending neck that allows for both compact storage but also bending under beds or furniture. -builtin LED lights. -Removable battery that can be charged by itself or while attached to the hand vac. -good performance even on shag carpeting Some of the shortfalls that I noticed immediately are as follows: 1) there is no clever wall mount charging system like Dyson. This means it probably won’t replace my v6 in the kitchen. The biggest proponent of cleaning is ease of use and accessibility so if I have to pull it out of a closer and charge the battery separately means I won’t use it as much. 2) there is no option to buy some kind of wall mount which also held the head attachments for Dyson. That’s really the only negatives I’ve found so far. The Shark vortex is not loud in my opinion and does just as good of a job or better than competitors in a household with pets, kids, and long hair. I just wish tHey had a wall mount charging system and I could give a fully positive review.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Suction
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Versatile yet Awkward Stick Vac

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the owner of many Shark vacuums over the years, I was really excited to use this new PowerFins cordless stick vacuum. While this is a versatile and easy to understand stick vacuum, I was not overly thrilled with the performance. Pros: - Flexibility: a lot of versatility to get in to nooks and crannies, high and low - Buttons are easy to press and identify - Includes several useful tools* - Multiple modes of cleaning with or without the power head - The length of the stick vac is great for harder-to-reach areas, especially up high and underneath furniture - Really easy to empty the collection bin – and it doesn’t make a giant mess! - The “Fins” do a great job keeping the roller relatively clean, even in a house with three cats and a dog, all long-haired. - Battery seems to last relatively long, even when using multiple modes - Reasonably quiet compared to other stick vacs Cons: - VERY tall – when in upright position, shorter people in my household had difficulty with its height - Includes several tools but no way to neatly store them (no rack, box, bag, etc.)* - Awkward to release from down position – again, it is very tall - Different size/shape of battery from prior Shark cordless models which limits you to either only one battery or purchasing additional batteries specific to this newest model - Slower to charge than other cordless vacuums we own - Power feels lacking – suction is nowhere near other stick vacs we own, even with the Verdict: Shark has long been our “go-to” for all things vacuum. We have four vacuums, all Shark, in our household and this PowerFins model makes five. Overall, the vacuum is relatively good. The flexibility of its use is both a pro and con – it provides a LOT of versatility but always is very awkward to use in some cases. As mentioned above, the vacuum is very tall; pulling it up from its bent position is awkward and removing the power head can be even more awkward. Even with the Power Boost trigger pulled, the vacuum really feels inadequately powered, especially for carpet. Overall, I would recommend this for a household primarily looking for hard-surface “fill-in” cleanings to supplement another, more powerful vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharp vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for cleaning but it gets discharged very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction
    Tech Insider Network Member

    Rated 5 out of 5 stars

    this is great! I love it!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been spending time with this vacuum for a week now, it’s been over 20 years since i’ve ever tried a Shark Vacuum, last year got a Hoover vacuum that was great and after taking a break from that, and start noticing the difference with this vacuum I must say I love this Shark vacuum it works great! Pro - great design choices this almost identical to my Hoover One Power Cordless both exact same color - once you set up the whole vacuum you’ll have about 4 extra attachments - took me about 3.5 hrs to get it fully charge, the vacuum have 3 indicator lights that should give you an idea of how close the vacuum from being done - only have 1200 sqft of house and the battery didn’t die on me compared to my hoover vacuum where batteries only last up to 15 min on turbo mode - this vacuum could last close to an hr during hand vacuum mode, bare floor about 34 min, you also have carpet mode that could last about 23 min. this vacuum also have a small trigger you can pull to go boost mode - I love the fact that this vacuum support multi flex, having the ability to fold is such a great idea and save you from having that awkward vacuum placement when storing. - since it can fold you can also use this feature when vacuuming under the couch. something my other Hoover vacuum can’t do - this vacuum can also be washed, cleaning up your dust cup and taking out the filter with ease, hate seeing dusty vacuum and having the ability to clean and was comes handy - the bottom of the roller can also be unscrewed to clean anything that picked up, one major thing I notice, this vacuum I feel like it deep cleans my carpet , these attached on bottom just works better, and for some reason less hair was getting stock, I was fully surprised! the brush rolls hasn’t given me any problem on stopping, it performs more than I expected. Cons - nothing major problem with this vacuum, tried to think of something that this vacuum doesn’t do better than my other main vacuum, and I could really think of anything - I just wish this vacuum came with a bag to store the attachments that came with it satisfied user here, if you have a bigger house more than 1200 sqft maybe I would recommend getting extra battery for this, but I didn’t run to this issue since the life of the battery is more than enough for me. you have impressed me Shark keep it up! this one solid vacuum, I recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for quick clean ups

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Power Fins Lightweight Cordless Stick Vacuum is a fairly light weight vacuum that has good power for a battery operated unit. Out of the box the vacuum comes partially charged. I let it charge over night and it was ready to go. Hardwood floors or rugs didn't slow down the shark ability to clean. The vacuum comes with several attachments for getting in and around tight spaces. When using the vacuum the grip is solid and comfortable and not overly heavy or fatiguing. The battery life allowed me to vacuum my main floor rugs nearly 4 time without charging it. I was looking for a lightweight vacuum to use more often and for quick clean ups and the Shark fit the bill!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Weight

    Rated 5 out of 5 stars

    Where have you been all my life?!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a stick vacuum, so I can't compare models, but I absolutely love this one and wish I had purchased one a long time ago! We recently installed dark vinyl plank flooring in the majority of our 1,000 SF condo and it shows everything, or so I thought. The light on this thing opened my eyes to even more pet hair and dust than I was seeing before. I was sweeping every day and decided a stick vacuum would be more efficient than the broom and dustpan method. I was right! I did a bit of research before deciding on this one and some of the features that swayed me are the soft roller for hard floors, lights on the front of the base, light weight, ease of switching to a handheld vac, and flexibility to vacuum under the table. All of these features perform just as expected. One of the reviewers said this vacuum was loud - huh? I don't think it's too loud at all, but I'm comparing to my Dyson upright vac. Another reviewer complained that there's no onboard storage for the tools. Why would you want to complicate a simple, lightweight design with tools hanging off? I just put the tools in a drawer - no biggie! Another reviewer didn't like the fact that it doesn't stand upright on its own, but that's not a problem for me. You can stand it up against a wall or lean the canister on the table. You can also easily fold it over into storage mode to keep it upright. I highly recommend this vacuum! Pros: Light weight Cordless Flexibility to vacuum under furniture Easy to maneuver around furniture Battery life easily lasts to vacuum and dust my 1000 SF condo Dust tool is awesome! Easy to assemble Easy to switch to handheld vac Works equally well on hard floors and carpet Power boost mode for extra suction Cons: None so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Good Little Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I like it. It's lightweight. I can vacuum my first floor 2 times on 1 complete charge. It does a good job on my floors - each time I run it there is plenty of dog hair, dust and debris in the canister. My only complaint is when you put the attachments on, it seems like it loses suction power. Other than that, it is working well for me. Folds in half for storage which is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Dust bin

    Rated 4 out of 5 stars

    Great cordless vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Easy to use, works well, and quieter than expected. I like that it can fold down for storage. Only cons are: - It didn't come with anti-allergen brush listed in the description and Best Buy told me my only option was to return it instead of just getting me the attachment. - The dust bin isn't made in the smartest way. The debris gets stuck when you try to dump it and it's also somewhat tricky to get it hooked back on after dumping it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction

    Rated 5 out of 5 stars

    Excellent Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t disagree more with the last reviewer. I bought the Dyson V11 Torque Drive and returned it a few day’s later. Turns out I was going to have to spend another $140 to buy the softer head unit for the vacuum. The Dyson that sell in the U.K. come with it. I had already paid $750 for the vac and now another $140 for an attachment it should have come with to begin with. I drank the Kool-Aid but came to my senses at the last minute! I replaced it with this vacuum and couldn’t be happier. Same plastic as the Dyson and the run time is the same at a fraction of the price. Reliability should be good. Even comes with a removable battery and you could buy two to extend run times if you desired. There is a reason Consumer Reports dropped the Dyson from their recommended stick vacuums. The head unit has the brush that I was needing for real hardwood floors. It even lights up to see the area you are sweeping. Now granted I will be using this vacuum strictly for my hardwood floors and will be using a conventional vacuum for the rest of the house. All cordless vacuums have their limitations. Until batteries improve you are stuck with a little over 30 minutes run time especially with carpet. Couldn’t be happier with the vacuum especially with what I paid for it. So far 5 stars! Go to Sharks web site and read the reviews there. It’s a fairly new unit and Best Buy didn’t even have one on display yet. I ordered it sight unseen until I got it and opened it up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Suction

    Rated 4 out of 5 stars

    A versitile stick vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this stick vacuum to replace a bissel air-ram unit. this unit is quite flexible with a swivel head and flex joints to get under most furniture. the 2 roller head is neat and does a decent job picking up large items on my tile floor. The head is to tall for my low sofa, or other short items. It has 2 brush speeds ( I stay in low) and use the pull trigger for short bursts of high power suction to get heavy or bits of paper off the floor. The two downsides that I have with this unit is the size/location of the waste bin.. not the best position and not easy to empty when attached to machine. Second is the weight - about 8lbs at the handle so I can only use it for short stents. It does have decent battery like and

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Suction

    Rated 5 out of 5 stars

    Shark Vertex DuoClean Cordless Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Vertex Duoclean is very easy to maneuver. It goes under furniture with just a push of a button. The suction quality is very good and the battery life lasts at least an hour. I have laminate hardwood floors and I am able to do kitchen, dining, Livingroom 2 hallways, one bedroom, basement plus stairs, along with 2 dog beds and the vacuum battery has never run out on me yet. Dust cup is easy to empty and the vacuum is easy to store as the handle folds so that the vacuum will stand on its own while charging. Overall a fantastic cordless. Also, the light makes everything easy to see.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, powerful, flexible. Great on carpet or flat surfaces, easy storage. Excellent cordless vacuum, especially hand held option and easy clean under lower surfaces. Highly recommend.

    I would recommend this to a friend