Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $95.99
Clearance
The comparable value price is $479.99

Customer reviews

Rating 3.6 out of 5 stars with 417 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers are enthusiastic about the AI Robot Vacuum & Mop's mopping and vacuuming capabilities, with many praising its cleaning performance. However, the mapping function and loudness of the vacuum are common complaints. Some users also expressed concerns about the battery life, water reservoir capacity, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 417 reviews
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money works really good and super easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharnado

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids and hardwood surfaces and can run it off anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and was a great gift to my wife, amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. It does it's job as described.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Issues Quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for a week and will not connect to the wifi anymore.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to provide us with your review on the Shark AI Robot VACMOP. We regret to hear that your experience with connectivity has not been successful. We suggest ensuring you are using the latest version of the app available through your device. If you continue to encounter the issue we would be happy to assist you, our Robot Specialists are available at 1-855-460-5425 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  • Rated 5 out of 5 stars

    shark infested and love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My shark AI robot is amazing, I highly recommend this product it is such a time saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark robot vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Picks up really well! I would definitely recommend to anyone looking at them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on both carpets and hardwood floors. Really like the mopping feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product. We are very happy we decided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Sweeps pretty good. Haven't yet to mopped with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it almost everyday! Picks up pet hair, crumbs, and dust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Clean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and simple to use with great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gadget

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing robot. Ive named her Lucille and she does fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wood floors

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it does it should on wood floors. I don’t have carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacmop is great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our baby shark! Vacuums and mops as expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An electronic maid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great picking up pet hair. AI technology is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacmop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup with Alexa. Works great. Ordered online and picked up an hour later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent robot vacuum, saves up so much time in my day. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark lover

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum!! It makes life with fur babies so much easier!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it and can't get over how much time it saves me

    I would recommend this to a friend