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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 116 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers highly value the crisp print quality and ease of use of the WorkForce Pro WF-7820 Wireless Wide-format All-in-One Printer. Many found setup to be straightforward and the printer to be a good value for its price. However, some users experienced paper jams and issues with the document feeder. Addressing these concerns could further improve customer satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 116 reviews
  • Rated 5 out of 5 stars

    Eppy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has all the bells and whistles, professional product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it easy setup prints clean!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingprinter for the price. Great for office and ho.e. great display and wifi printin

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper jam
    Best Buy Employee

    Rated 5 out of 5 stars

    Good machine for the price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good machine you can use up to 13x19 size paper despite the advertised 11x17 For regular letter prints its fast and reliable, it does get jammed if you dont load paper correctly minor bend in the corner can mess up your entire print which is not goo if your using heat transfer paper and the printing proccess for that taking about 10 min per print

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great quality and options, not great networking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets four stars for the print quality, scanning quality, and available paper sizes (tabloid size is hard to find inexpensively). But, if those parts weren't as good as they are, it'd probably get a 2 or a 3 because of the squidginess of the setup. It constantly drops its connection to my home network, and to get it to work I have to bring up my tablet and set it up for direct printing. Once I do that, the network printing works fine everywhere. But i'm having to do that constantly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Smart & Amazing Printer!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing printer. I have a design and contracting business that I run from home and this is the most ideal printer I’ve come across. You truly get value for your money. Not only is it cost effective, it also is very multifunctional. We needed a printer that was not too large and can print large construction drawings and this delivers beautifully. I would recommend highly this product!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic printer! I have always favored Epson and I bought this one to replace a model I had for over 10 years. I love that this printer can do large format and the onboard touch panel is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast printer. Scan function works fine. Larger copy area means I'm now able to print/scan legal size and other document sizes other than 8.5x11 which will be quite helpful. Ink installation is similar to my previous Epson printer; charging the ink on this one, though, did not require a printout to paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Well integrated multifunction printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the multi-functionality of this printer. It was a breeze to install, though setting up the fax, scanner, etc. was a bit tedious as the multiple menus and navigation aren't very intuitive. My last printer was an old stylus photo 1280 that I really loved, but all it's software and firmware had to be manually undated...but I had to remember to periodically check. I like that this new model will automatically alert me to required updates. Print quality is very crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Upgrade Epson printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade for another Epson printer and I am very happy with it. I especially like that I can feed multiple sheets in the bypass tray when printing 11 x 17 maps rather than having to feed single sheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson WorkForce WF7820

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were not clear how to access the ink cartridge compartment. Directions on screen to update firmware were not clear; I had to Google search it for a simple explanation. Otherwise, it seems like a very good printer.

    I would recommend this to a friend
  • Cons mentioned:
    Document feeder

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this WF-7820 to replace a 9 year old WF-7510 that decided that it wanted to retire and take on the functions of a boat anchor but I doubt that it will qualify. I am not a heavy volume user but so far I have found this printer to do all that I need it to do. I especially like the back feeder tray. A main drawback of the 7510 was you could not feed a single sheet for printing without removing and loading it in the main paper tray. I primarily use 8 1/2 x 11 paper but sometimes need legal or 11x17. The back tray makes it very easy to run a single sheet in the printer without having to remove the main paper tray. The double sided printing and scanning is another great improvement over the 7510. Another thing that I like about this printer is the automatic paper catch tray, which automatically comes out when the printer starts to print a page. I can't count the number of times that I forgot to pull out the paper catch tray on the 7510 before I started to printing. One thing that was not highlighted in the literature, you will need at least 10 -11 inch clearance behind the printer to fully extend the back paper tray. It was easy to set up with both wireless and USB connections. I have only had the printer for a month but so far I am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Amazing printer for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING printer for the price. Ink price is fair. This printer is easy to use and setup. It prints 11x17!! Great for a small/medium sized office. Printing speed is slightly on the slower side but this is an amazing printer for a PM like myself.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very big and very heavy! So won’t be portable. But the quality can’t be beat with the scanning! And that’s why I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Quality printing at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Workforce Pro 7820 is very easy to set up and has been working seamlessly. Printing/paper feed from the tray and the cassette has been trouble free. The print quality meets high standards. It is easy to navigate the settings. This is the second workforce printer that I have owned and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good all around printer for home and office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality printer. It turned out to have a bigger footprint than I thought, but that my fault in not paying enough attention to the specs. But I like the printer and of course it is multi-function. I have used most funt=ctions but not all and have had no problems. Configuration was easy and connecting to the network was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this printer has worked perfect. I haven’t used all the options yet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office companion, especially if you print alot in large format. Ot keeps me from needingthe Fedex store. It was a seamless set up also.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    WF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult to connect wireless but works great once you do. Great home business printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good for Beginner Photographer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and good for photographers, like me, who can't afford high end photo printers

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Wide Format Printer with Options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a heavy-duty printer, scanner, fax and copier with many options for a small office. The machine is larger than my previous printer, however, it offers many options for scanning and printer larger pages and prints. I returned to the Epson Brand, after my HP Printer (also heavy-duty) from 2015 broke, The new HP's seem flimsy and after many attempts to find a solid machine from HP, I returned to Epson.

    I would recommend this to a friend