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Customer Ratings & Reviews

Your price for this item is $679.99
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Customer reviews

Rating 4.5 out of 5 stars with 4068 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Pavilion x360's touch screen, fast performance, lightweight design, and affordable price. Many users appreciate the convenience of the touch screen and the ability to use the laptop as a tablet. Others praise its speed and reliability, even after several years of use. The laptop's portability and budget-friendly price point are also commonly mentioned as pros.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,068 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great lap top. I’m using it for school. I also purchased an HP printer and the two devices work well together. The lap top is light weight. The color is very classic. The touch screen made it easy to use;I didn’t purchase a mouse because the touch screen is better. Tip for students: don’t buy the office 365 because your school most likely offers it for free. Also, definitely purchase the geek squad protection for the 3 years because that’s the average time the lap tops start to slow down. I purchased an open box and it was still immaculate. I got the one below the Geek Squad Certified level. I haven’t had the need for geek squad since I’ve only had it for a month but if you research the coverage it offers it’s definitely worth it. They don’t charge deductibles.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Pavilion

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop for about 4 years. Used it for college and some light gaming and it runs really well. It still is not slow at all and I’m very happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Another fine HP product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with this 2-in-1 laptop. The touchscreen is of great benefit in a day when we all have become accustomed to the touch screen phones and tablets. It small enough to be carried easily, and yet the screen is easy to read even for these old eyes. I was afraid that the screen might make things to small. I especially like to be able to fold the keyboard all the way back and hold and use like a tablet. My last laptop the hinges broke and it became very difficult to use. Very happy with the speed of the processor, the sound of the speakers. Often these are weak points in otherwise good laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 4 out of 5 stars

    Best buy customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It small enough to be carried easily, and yet the screen is easy to read even for these old eyes. I was afraid that the screen might make things to small. I especially like to be able to fold the keyboard all the way back and hold and use like a tablet. My last laptop the hinges broke and it became very difficult to use. Very happy with the speed of the processor, the sound of the speakers. Often these are weak points in otherwise good laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    BUY IT!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this laptop!! Super quick, so many different features. Touch screen is so convenient, screen is wide and beautiful. Light up keyboard is awesome. I absolutely love this computer. Well worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    All around amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only laptop I have ever owned was a chromebook, so I was pretty skeptical about ordering one online without knowing what it’s like in person. I am absolutely happy that I chose this laptop. To have all these features for such a low price (compared to other brands) is what sold it for me and I don’t regret it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great deal! very handy and good performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect! laptop is is very good, Awesome performance even for video editing, Nice lit keyboard and of course price is reasonable. Great deal! perfect for students, remote workers and not for gamers or high graphic operations.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently started going back to school for an advanced degree. Needed a new laptop. I initially purchased a Mac Air & returned it to purchase this HP and so very glad that I did. I’m still learning the features and love that it is a touch screen as well!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Overall a great computer!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is was a great purchase!I bought this laptop for my son, for him to use for high school. he’s about to go to high school so I decided to buy a laptop for him to use sense he doesn’t have a laptop that’s portable and his old one was very old. This laptop is an intel core i5 with 256gb of SSD, and 8 gb of memory. It’s also Full Hd which is amazing and is also touch screen and could also be a iPad or some sort. The only down side is that it heats up quite a lot although my son doesn’t really mine . But overall it’s an Amazing Laptop with a great reasonable price to it ( $650 at the time).

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very good for personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light, not heavy The bright of the keyboard is cool The fact that the the screen its touch is useful for me. The size is perfect for me. I can use it as tablet because its convertible, the screen can turn all the way around.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Very happy about my new HP Pavilion laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Pavilion is lightweight, sleek and very user friendly. The screen seems large and vibrant, despite being a smaller laptop. The features are great, especially the touch screen capability. I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Definitely Worth It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been between getting a MacBook & an HP laptop, definitely made the right choice. Not only is it half the price of a MacBook with all my add-ons, but has way more features & physical uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend for Study and Working-On-the-Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop in its price range. Bought it at a discount which was very valuable. The cosmetic shell is totally made of aluminum which is great for portable use. I like the feature that its screen has excellent compatibility with my Wacom Bamboo Ink stylus. The only inconvenience about this device is the power button. Since the power button is built on the keyboard rather than on the sides, it goes inactive when the screen is flipped over to be used as a tablet, which means you can't wake the device up from sleep mode unless you flip the screen back to normal laptop position and push the power button. This is kind of annoying, but it can be solved by using a wireless mouse with a USB receiver since the USB ports remain active even if the screen is flipped over. You can wake it up by just clicking the mouse. Other than that, this laptop is such a great device!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Fan is noisy but I found a way to solve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan is noisy but I found a way to solve.You can go to this website:https://support.hp.com/in-en/document/c01857696 Just read the step 1 and do it, you will find it works!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted! It's fast and compatible in my backpack!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Get one!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen and it really faster than my last laptop

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    HP - Pavilion x360 2-in-1 14"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best laptop computer pros very light Amazon built in finger print scanner easy set up cons none

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great system if you can sacrifice some things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad: -The biggest problem it has is the touchpad, it's flimsy, feels loose before the actual button function or click and rattles. -Battery life, they say it should last 8 hours, but they might be able to get that if wifi, bluetooth(obviously)l, no peripherals, lowest screen setting and low or no volume is used. However in real life just browsing internet i got 5~6 hours. -Some manufacturing defects on the bezel, like wavy edges. The good: -Great price if you get it on special. -Good specs for a normal user. -Awesome sound, those Bang & Oluffsen sound loud and clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not have an Ethernet Port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this yesterday. Seems like a nice little laptop. Touch screen works well. Touchpad works nice. The hinge seems solid and well built. My biggest complaint is that there is no Ethernet Port, which was really the only reason I filtered to this computer. The Best Buy summary and filters clearly state that there is an ethernet port. We have multiple computer users online streaming video calls simultaneously all privately far around the home. I wanted a direct ethernet connection to avoid spotty wifi issues for schooling. Now I have to spend another $25 on a USB to Ethernet connector, along with another trip to the store. Incorrect advertising and specifications cost you stars!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome laptop from HP

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best performance laptop i ever had. The weight is optimum and best feature is i can swivel 180 turn to use like an ipad. Boot up is fast and battery has good backup time

    I would recommend this to a friend