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Customer Ratings & Reviews

Your price for this item is $659.99

Customer reviews

Rating 4.3 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Pavilion Desktop's ease of use and straightforward setup process. However, there are also reports of discrepancies between the advertised operating system (Windows 10) and the system actually shipped (Windows 11). This difference between the product description and the delivered product caused some customer dissatisfaction. The unexpected operating system was a significant point of concern for several buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Not Windows 10. Not working after 16 days.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After huge amounts of looking, I purchased this Windows 10 desktop for my mother. There was simply nothing available in Windows 10 but this model. She is 91 and I felt she didn’t need to learn Windows 11. After doing all the prep installation, it was Windows 11! Strike 1. And to add insult to injury, it died after 16 days. Strike 2. I’m out!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    HP Desktop Pavilian .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item description said Windows 10 ! It came with 11 installed !!! I did not want 11 so I had to make a trip to store to return it !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Illes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #1. Paid Cash for HP Computer. Un-a-were of the office 365 that has installed in it. Now Microsoft try to force me to pay for the 365 $99.99 @ year for ever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great pc great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is working perfectly. Set up has been easy. The programs installed are very intuitive and answering simple questions installed everything I needed. I use this pc to run 2 laser systems. It loads fast and handles lots of windows open at once. There are several usb ports and a dvd reader. It also has a smaller footprint than my older pc too.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    HP Pavillion Desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine was ordered with Windows 10. Not until setup was underway did I discover it was shipped with Windows 11. Not a happy customer. Lucky I'm tech savvy or it would have been returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Pavilion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the HP Pavilion series. Just got the new Pavillion and it does not disappoint at all.

    I would recommend this to a friend