Customer Ratings & Reviews
- Model:
- i5502-7313SLV-PUS
- SKU:
- 6439292
to a friend
Customers are saying
Customers are impressed with the Inspiron 15.6" FHD Laptop's overall performance and solid-state drive. However, some customers have expressed concerns about the keyboard, specifically the difficulty in reading the characters on the silver keys.
This summary was generated by AI based on customer reviews.
- Pros mentioned:FastCons mentioned:Awkward opening, Keyboard
Solid Dell
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, quiet, super thin laptop. As always, Dell makes a solid feeling unit. Only complaint is the keyboard (characters are hard to read on silver) and the way it opens (awkward the way the screen wraps underneath). No frills - just works right.
I would recommend this to a friend - Cons mentioned:Customer service, Documentation
Buying a Computer Isn't What it Used to Be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this computer at Best Buy was an interesting experience - somewhat akin to buying a can opener at WalMart. No customer service, unless you pay extra and use the services of the Geek Squad. To get Office installed, I had to buy it separately and do it myself. The laptop came with NO user manual written on paper. The whole experience was somewhat stressful but the computer performs as expected. We like it.
I would recommend this to a friend - Pros mentioned:Large screen
Awesome fast Dell laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my very first laptop that I bought by myself. I had a HP laptop when I updated the printer it affected the bios on the HP laptop & it was dead. So I went online to see what Best Buy had to offer & I read the reviews of this laptop sounded pretty solid. I was torn between the I7 & I5 model of the Dell. I figured the bigger the # the better the laptop is going to be. I have NO clue about laptops. Everyone says I picked a great laptop! I am so lucky that I was able to transfer my old data from my old laptop to this Awesome new Dell laptop.
I would recommend this to a friend - Cons mentioned:Keyboard
Julie's number 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell keyboard with silver keys is not as easy to read as the dark keys from my older Dell. Like the number pad on the right side. Easy setup out of the box, and all well so far.
I would recommend this to a friend - Cons mentioned:Keyboard
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good laptop, just don’t like how keyboard blends with it and you don’t really see the letters.
I would recommend this to a friend - Pros mentioned:Fast
Lap toprayg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast starting up and shutting down. I do not understand why it is so difficult to transfer contacts from one lap top to another,
I would recommend this to a friend - Pros mentioned:One drive
Love this computer!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer functions very well and has really nice features! The memory combined with One Drive access is very convenient.
I would recommend this to a friend - Pros mentioned:Value for money
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance wise it was really value for money and design was good to then old Dell laptops
I would recommend this to a friend - Pros mentioned:Brand
Recommended!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase. Love it! Good prive, good mark (Intel, the Best for me).
I would recommend this to a friend - Pros mentioned:Value for money
Nice dude
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer for price. Does exactly what I need it to do.
I would recommend this to a friend Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer. I liked it for a business computer
I would recommend this to a friend- Cons mentioned:Stopped working
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has stopped working and I’ve only had for a month.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Dt99,
We are sorry to hear that your Inspiron is not quite meeting expectations and apologize for the inconvenience. We suggest performing diagnostics to determine what may be causing the issue. Provided below are instructions to do so.
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.