Customer Ratings & Reviews
- Model:
- 369803-01
- SKU:
- 6451339
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the air quality improvement, quiet operation, and sleek design of the Purifier Cool - TP07 - Smart Air Purifier and Fan. They appreciate the convenience of the remote control and the MyDyson app, which allows them to control the device from anywhere. While some customers find the price to be a bit high, many believe it is worth the investment for the quality and features they receive.
This summary was generated by AI based on customer reviews.
dyson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.satisfied customer, dyson products are nice and compact. dyson fun products from vacuums, hair dryers for wifey.
I would recommend this to a friendWe love Dyson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son. He love it. It helps him with his asthma. It’s worth to buy.
I would recommend this to a friendBad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the dyson air purifier it lasted literally 2 years 1 day. And they will not do anything including best buy. But they will chatfe6me to fix it. I dont want to pay 300$ plus for the product for it to go out 1 day past warranty and actually it went out the day before but they were closed when i discovered it wasn't working. So stand behind your products and dont make products that only last a few days past warranty end sound like you make sure you have to replace a expensive product so never again and i don't need to be in business best buy
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with the Dyson Purifier Cool TP07. We sincerely apologize for the inconvenience you have faced with your air purifier. We understand how frustrating it must be to have your product fail just outside the warranty period, especially given the circumstances you described. Your feedback is important to us, and we take such issues seriously. Please contact our customer service team at askdysonus@dyson.com. We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support
Dyson is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it has really made a difference in the air in our home
I would recommend this to a friendAir
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was suggested I get one to keep bugs out, but it definitely doesn't do that. I think I bought it for the wrong reason. I hope it is purifying the air but have no idea.
No, I would not recommend this to a friend- Cons mentioned:Price
Didnt clean air
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not convinced this actually cleaned the air. Not once did it reflect clean air (Green) in the app until I added another air purifier and this was just in a bedroom. I wouldn’t recommend spending so much on this when a $150 one could do the trick
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing your response with us. We have reviewed your concern regarding experiencing multiple issues with your Dyson Cordless Stick Vacuum. We do apologize for the inconvenience and understand how you must have felt. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Horrible product that broke in weeks.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. I bought two and both broke after a couple of weeks. Their customer service was super unprofessional and rude. Stay away.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Alex, this is Kelly with Dyson. We're so sorry to hear that you've had such a negative experience, both with your TP07 and while reaching out to us for assistance. That is not at all the type of experience we would want you to have. We'd value the opportunity to learn more about the issues you're having with your purifier fan, as well as the experience when you did reach out for support. Please feel free to contact us directly at askdysonUS@dyson.com, and we'll be in touch.
Best wishes,
Kelly
Dyson Customer Support