Customer Ratings & Reviews
- Model:
- 368960-01
- |
- SKU:
- 6451340
Customer reviews
Rating 4.5 out of 5 stars with 589 reviews
(589 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Purifier Hot+Cool's heating capabilities, praising its ability to quickly warm up rooms. They also appreciate its quiet operation, remote control convenience, and stylish design. The fan is effective in cooling, and the app is handy for controlling the device. However, some customers find the price to be a drawback, and a few mention that it can be noisy at higher fan speeds.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heating, Noise level
Rated 5 out of 5 stars
A Stream of Toasty Air
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One room in my home struggles with keeping the temperature with the rest of my house. It's a large multi-purpose room attached to our family room, and the airflow could be better. In the winter, especially on those frigid days, my hands freeze as I use this space for office work. Enter the Dyson - Purifier Hot+Cool. I was amazed at how quickly it warmed this ample space the first time I plugged it in. Within an hour or so, the room temperature exceeded the rest of the house, although I had felt warmer almost immediately due to the stream of toasty air. The unit was easy to assemble and operate. It auto-senses and regulates temperature exceedingly well. It's relatively quiet, especially in low settings. While louder at high settings, it can move some air. The smart WiFi functions and the air quality monitoring are a treat. As for the air purifying function, I have a couple of dogs who generate copious amounts of fur and dander. We will see how the filtering function works over time, but nothing notable right away. The truth will be in the filters when it comes time to change them. Appearance-wise, I chose the 7 versus the 10 because I wanted to avoid the funky gold color. I'm not a massive fan of white either; later, I learned that Dyson does offer it in black directly from Dyson. Best Buy does not provide alternative color options, but I wanted my Best Buy points. I wish it were controllable by HomeKit, but Dyson does not offer compatibility at this time. It also will not allow you to turn on the unit in heating mode from the app; this must be done on the unit or with the remote, citing some pesky safety language in the app. It's a solid unit, and aside from a few quibbles with the smart features and the relatively high cost, I'd recommend it.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Thank you for that great review and feedback, TexasTim.
Best Wishes,
Adam @ Dyson
- Pros mentioned:Ease of use, Heating
Rated 5 out of 5 stars
Worth the investment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really in the fence about purchasing this dyson, purely because of cost. Ive bought now 2 other space heaters for my home office, and a variety of fans. I wish I had just bought this item first. Its super easy to setup and use, and works amazingly. I have not used this in the winter yet, but i did test the heat and i was shocked by how much warm air it put out. The cooling feature is great. It cools significantly better than a normal fan. I dont know how it does it, but it does. My office has a bunch of windows, and has always been uncomfortable, but now it's fine. I personally dont mind the little bit of noise it makes, but i can see how it couod bother some. A friend of mine was over recently and used her vape pen near it. The little air purity display turned red, and the fan got really loud until it cleared the air i guess. I thought it was neat, but if it was that loud all the time it would bother me. All in all i really enjoy this unit. I would buy again, and would recommend to a friend.
I would recommend this to a friend - Pros mentioned:Air quality, Heating
Rated 5 out of 5 stars
Awesome Heater and Air Purifier
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10; mainly used as a living room heater and it heats up the room very well. Also great to see what the air purifier is catching in the room. Dyson app runs smooth.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Jesse, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Purifier Hot+Cool. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Air quality, Ease of use, Heating
Rated 5 out of 5 stars
Im happy I bought this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really skeptical about the machine working but it does help out a lot. I have a newborn in my house and it does help clean the air does help. Keep the room cool now I was getting colder out and actually keeping the room warm. It was really easy to setup and use. I use it everyday and every night
I would recommend this to a friend - Pros mentioned:Air quality, Design
Rated 5 out of 5 stars
Noticeably cleaner air, great air quality monitor!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence for months about buying because of the cost, but I'm glad I bought it. There was an odor in the air in my town, and this eliminated it in my house entirely! I have it in my main living room and it is able to clean the air in my open floorplan. It's cleaning about 1000 sqft right now with no issues. It looks great, it's fully controllable with the remote or app, which is actually far more convenient than I thought it would be. All of the control and monitoring makes this well worth the extra money over similar "dumb" air filters.
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
I love this device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fan. It keeps my room at a good temperature and even handles larger spaces like my living room pretty well. The app is very user friendly and quick to connect to. I bought this in winter so I know it heats very well and the remote is easy to use too.
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Best air purifier on the market
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing I could have bought for my family. I have noticed a huge difference in keeping my children healthy, and warms up the room in the matter of 10 minutes.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Jordan, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Purifier Hot+Cool - HP07. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Air quality, Heating
Rated 5 out of 5 stars
Works like a charm and worth every penny.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Dyson air purifier to eliminate odors…. We are in love with the great work this machine delivers. It purifies our air on a daily basis which was needed since we have a cat. Eliminates odors and helps with dust. It was a little pricy but it is very well worth it. Not to mention the heater works great also.
I would recommend this to a friend - Cons mentioned:App control, Size
Rated 4 out of 5 stars
It’s great, don’t like updated App
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it will almost turn 360 (350). The heat setting can not be adjusted by the app. That was my favorite feature on my first (older) model. It is also quite a bit larger than the HP02. That’s not an issues though.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Nice purifier
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Air purifier plus the heater and fan combo.
I would recommend this to a friend Rated 5 out of 5 stars
Great for removing odors from the home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything it says that it will do. I’m highly sensitive to odors and I have OCD, so I think about it a lot and things bothers me. I smell things that no one else in our home can smell, so this is a big one for me. After cooking and those odors that linger around tend to disappear very quickly. You can see in the pictures provided on how it handles these. VOC (volatile organic compounds) and PM 2.5 (particulate matters smaller than 2.5 microns such as smoke and fuel burning gas stoves and gas heat) are handled pretty effectively. I used to smell what we made for breakfast when I got home at the end of the day and I don’t smell it anymore. It’s pretty remarkable actually and if you’re like me, odors can cause a bit of anxiety and this unit does a fantastic job of removing them.
I would recommend this to a friend- Pros mentioned:Noise levelCons mentioned:App control
Rated 5 out of 5 stars
Great Heater/ purrifier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive really liked it so far, only downside is that you cant controll the temperature on the app, but other than that its really quiet
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works as a great fan and heater, and tells you if there’s anything bad in the air. works great!!
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
I am happy with this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanted buy dyson air purifier for long time and I have researched and read many reviews on this product. Finally I have bought this item on sale at Best Buy. Since I have gotten this air purifier our bedroom and kitchen ( where I use it most) has different air. It feels fresher. It is pretty pricey item but it worth it. I am happy with this product.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design, Easy to Use, I-Phone App is Great, Features
I would recommend this to a friend Rated 5 out of 5 stars
It’s A Good Buy, but Expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A product I definitely am grateful to have. It works just as it should. The heating feature is great, it will bring a decent amount of heat to a bedroom just fine. The cooling feature is great as well. But please don’t think this is a multi-room device. I don’t believe it’s made for that, so just know what you’re getting. It will heat and cool a room. It has 350 degree oscillation and it tilts. I love the features and the app works just fine and gives you detailed information on the toom being purified. I’ve not had any issues with it. There was a high pitched noise because the filter needed changing but once I cleaned it, that stopped. My filter has lasted me the entire year. The purifier is great! I mean, that’s what it is, a purifier. And its Dyson. So you will be paying for what they do and their technology. If you didn’t think this wasn’t a good brand, you probably wouldn’t be looking. If you want this for the technology and features, I say its a good buy.
I would recommend this to a friend- Pros mentioned:Heating
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing. I am not disappointed in this investment in my family's future health. The app works amazing and the heater works too. I am sleeping better at night and I recommend everyone use a purifier at home. I added a picture from during the forest fire smog.
I would recommend this to a friend Rated 5 out of 5 stars
Came back for a second one!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Dyson we bought from Best Buy, and its because we loved the quality and ease of purchasing the first!! The words Dyson and Best Buy alone should sell it to you simply due to the amazing quality that these name brands are backed up by. You can’t go wrong purchasing this item at their store, they never fail to deliver optimal price and quality, and I recommend it to anyone who’s looking for a brilliant air purifier, with temperature conditioning for both hot and cold seasons.
I would recommend this to a friend- Pros mentioned:Air quality
Rated 5 out of 5 stars
Dyson the best!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson has been amazing to the unit and to the app. The thing that I found more amazing was probably the packed features into this thing to even let you know the air quality around in your room.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 3 out of 5 stars
Not the best for cooling rooms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good at reading air quality and for allergies but as for cooling, it sucks somehow it can’t even cool a small kids bedroom 10 degrees above the temperature outside. It can be 79 outside and will be 91 in the room. And as for Siri you have to set presets to tell Siri to actually change any settings on the device
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert