Customer Ratings & Reviews
- Model:
- 368960-01
- |
- SKU:
- 6451340
Customer reviews
Rating 4.5 out of 5 stars with 595 reviews
(595 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Purifier Hot+Cool HP07 as a highly effective air purifier with heating and cooling capabilities, praising its ability to improve air quality and operate quietly. While some find the device expensive and note limitations in app control for heating, many appreciate its ease of use, sleek design, and convenient remote control. The powerful fan function is also frequently highlighted as a positive feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Air quality, Heating
Rated 5 out of 5 stars
Dyson
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Purifies my air very good. It also heats a small room very quick.
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Multifunctional air filter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live on a houseboat in Washington State. I initially bought this for forest fire season. It served well for that but it is also a great heater and hates an entire room
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Review on Dyson Purifier Hot + Cool HP07
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely can a cleaner air quality upon my purchase. Great purchase with no regrets if you can afford it a little bit on the pricey side. I would like to purchase another one for bedroom. Con : It took several weeks for the remote to sync with the device with programming certain angles for the flow of air other than that I am very satisfied.
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
smart tower
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dyson smart tower is reasonably it cools of the room well
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan/heater is a great product. Can be kept out all year round. Easy to use and the heat is very comfortable. Would recommend to everyone. I have three of them .
I would recommend this to a friend Rated 5 out of 5 stars
Great all in one
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for just a heater/ac came across this model that did both but add on air filter. No compaints since purchasing
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Purifier Hot+Cool. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Air quality, Heating
Rated 1 out of 5 stars
Dyson customer responsiveness is poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened the fan the same day it arrived. Set it up and it ran for 15 minutes before getting a fault signal. Had several calls with Dyson tech service and then they finally said it’s a manufacturing issue and that I was to return the unit. Two days later I ups’ed it to them. They never acknowledged receipt or contacted me about when I’d receive a replacement. After two weeks I emailed their customer service and they informed me that I would receive an email when they had processed my return. Well it’s been four weeks and I’ve already had to pay my $500 credit card. I received a email from UPS yesterday that says I am supposed to get something from Dyson tomorrow but still haven’t received notification from Dyson that a replacement unit is headed my way. In short, Dyson customer service is lousy!!! (Which considering their reputation is a shock to me)
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi, this is Summer with Dyson! Thank you for your feedback. We are sorry that you have not received a 5 star experience with our support team. Please feel free to email us at askdysonUS@dyson.com to let us know what we can improve, so we may provide a better experience next time.
Best wishes,
Summer
Dyson Customer Support
Rated 5 out of 5 stars
AWESOME!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough about how great this Dyson is. Love the remote contral capability as well was using it to cool the room of my father in Hospice care hundreds of miles away.
I would recommend this to a friend- Pros mentioned:Air quality
Rated 5 out of 5 stars
Very happy about my purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's awesome, I just got it for a week and can't sleep without it now. It's very cool with controlling by the app and so quite air flow. I would recommend to buy this product!
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Dyson -HP07
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hot air works perfect I love that it can be adjusted to any temp. The cooling air is also very good for the summer. I love being able to control the fan with my phone.
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the price. We have slept better since purchasing this fan. It definitely will keep your room warm as well if you need to heat a large room.
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Best fan ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this heater/cold fan. I have it linked to my alexa and turns on and off when i want it to. Heats up room very quickly.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Great fan
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well in my room. I have a dog and it really makes a difference.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Totally worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Specifically these days, when the pollution was very bad because of Canada fires, it really improved the quality of the air in my apartment.
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Pefect small heater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a heater to keep my apartmer cozy. This is the perfect choice and hepa filter is a plus!
I would recommend this to a friend - Pros mentioned:Heating
Rated 2 out of 5 stars
Great product with one big flaw...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with one big flaw... When we first got this fan/heater combo, it was a steep price, but we justified it with the amazing air filtering and monitoring tech along with the wifi set up for us to control with the Dyson app and voice control. Overall awesome tech with great cooling, heating, and air purifying. So why the low rating? Because it has a HUGE flaw that you wouldn't notice until it happens to you... One day, my wife and I came home and discovered our dog chewed through the remote, rendering it useless. Hey, no problem, right? I've got the app as well as voice control...EXCEPT it turns out you can't turn on the heating with either of those. But no big deal, I can order a new remote, right? EXCEPT that remote has been out of stock since at least when I bought the fan. Customer service told me they would email me when it's back in stock. Yup...still waiting over 3 months later. In the meantime, we went without the heater function... during winter. Overall, it's way more worth it to buy the version without the heater. Same smart home and air purifying tech, but at least it can function without the remote.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear of your concern with your HP07 remote control. We're always keen to help and we want you to love your Dyson machine.
For Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
- Pros mentioned:Air quality
Rated 5 out of 5 stars
Best purchase ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awe clean fresh air now i live in a very dusty area and this has been a life saver
I would recommend this to a friend Rated 5 out of 5 stars
Amazind purifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can heat and cool your room while purifying. Since i bought it you can fell thr difference in the room.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson Purifier, heater and fan is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Heating
Rated 3 out of 5 stars
All about preference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with internet connectivity when I first took it out of the box. I contacted Dyson three times but their responses were not only inconsistent but unhelpful. I was planning on returning it the following week, but I was able to connect the unit to the internet with no problems at all after a week of use. Perhaps it needed to adapt to the new environment. At this price, you’d think it can adapt sooner rather than later. My $100 heater heats way better and faster, but dyson is smoother in a way that I don’t feel like I’m in an oven. Dyson’s attraction is its 3-in-1 feature as it reduces clutter. However, if you don’t need all three in your life, look somewhere else. I’m sure you can find something way less expensive and does the job way better.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Glen, this is Kelly with Dyson. We're sorry to hear that connecting to the Dyson Link App was not an easy, seamless process for you. While it's very disappointing for us to hear that when you reached out for assistance, it was inconsistent, we are happy to learn that you were finally able to get connected. We'd value the opportunity to learn more about your experience and answer any other questions or concerns you have on your Dyson. Please feel free to email us directly at askdysonUS@dyson.com. We will be in touch.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality
Rated 5 out of 5 stars
Love my Dyson fan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this air filter, I got it for my daughter for her room and it cleans the hair in less than 30 minutes, perfect for unhealthy air conditions
I would recommend this to a friend