Customer Ratings & Reviews
- Model:
- 368960-01
- |
- SKU:
- 6451340
Customer reviews
Rating 4.5 out of 5 stars with 588 reviews
(588 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Purifier Hot+Cool's heating capabilities, praising its ability to quickly warm up rooms. They also appreciate its quiet operation, remote control convenience, and stylish design. The fan is effective in cooling, and the app is handy for controlling the device. However, some customers find the price to be a drawback, and a few mention that it can be noisy at higher fan speeds.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Won’t chop off fingers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a heater. It makes heat. You can put your hand in it and it won’t chop your fingers off. Yes it’s expensive, but would you put a price on your fingers?
I would recommend this to a friendRated 5 out of 5 stars
Great addition to our basement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised and the always great Dyson Quality. Would buy again for other rooms in the house.
I would recommend this to a friend- Pros mentioned:Heating
Rated 2 out of 5 stars
A little cool only
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cool feature only works well in cool environment. In a hot house of 86 it didn’t cool a room 30x30. It was able to cool a 16x13 by only 4 degrees.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Not good for cooling a 250 sq ft room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to have an option to cool an upstairs master bedroom. Set the fan up around 3pm. Temp outside was 85 degrees. After running the fan on the lowest cool setting for 4 hours, the temp in the room actually got hotter than it was outside! The circulated air from the fan felt no different from a conventional fan, and it did absolutely nothing to change the overall temperature in the room. After owning 3 different Dyson vacuums over the last 10-15 years, I am VERY disappointed with the performance of this product. This will definitely have me considering other options the next time I need to replace one of the vacuums.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it’s supposed to do. Only downside is because of a law you cannot control heat temperature using your mobile phone.
I would recommend this to a friendRated 1 out of 5 stars
Great - until it breaks (and it will break)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever you do, do not buy Dyson Hot+Cool systems if you are hoping to have a long-lasting product with adequate customer support. I have gone through several, and they consistently break down immediately outside of the warranty period (and Dyson offers terrible customer support for them). If you're looking for air purifiers, there are better (cheaper and longer-lasting) options, and there are better options for heating as well. It would be a great device, and I would give it 5 stars, but for the fact that it fails so completely in relatively short order.
No, I would not recommend this to a friendRated 1 out of 5 stars
Why paying for Total Tech?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this dyson air purifier twice this morning. Best Buy automatically cancelled it both times. Called customer services and visited the store, but no one at Best Buy could figure out what happened. I am Total Tech member but couldn't place an order online or in store.
No, I would not recommend this to a friendRated 1 out of 5 stars
No good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken. Wont oscilate and best buy wouldnt give me shipping label for return and told me to bring it to nearest store for retur. The nearest store is 2500miles away from me. So not too happy
No, I would not recommend this to a friend