Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $703.99
Clearance
The comparable value price is $879.99

Customer reviews

Rating 4.6 out of 5 stars with 508 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the Pavilion x360 2-in-1 laptop for its fast performance, lightweight design, and responsive touch screen. They appreciate the amount of storage it provides and find the price to be reasonable. However, some users have concerns about the battery life and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 508 reviews
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    A real review of my couple months w/ this laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE IT BUT I HAVE BEEF! I bought this laptop a couple months ago and I already have beef w/ it. The pros are that it isn't too bulky, its beautiful obviously, TOUCH SCREEN FTW, it can keep up with my video editing software and the 360 spin is fire. NOW FOR MY BEEF (this might be petty but I don't care); First is the STUPID HOME BUTTON OMG! There is a home button located right next to the backspace button and if you accidently press the home button (which I do all the time) while trying to backspace, it moves the cursor to the beginning of the sentence and you end up deleting stuff without noticing (very annoying). Next its default search engine is Microsoft Bing which do I even have to explain? It sucks because I now have all my info on Microsoft (because it makes it so easy) but then I have to deal with Bing because if I get a different search engine I have to put all new info in (which is annoying). The touchpad is a little wonky and i end up doing weird things to the windows I'm working in without meaning to. The battery life is BOOTY, now that could just be overcharging but mines is booty. Also the 360 doesn't allow you to use multiple windows which makes tablet mode only good for reading, or playing solitaire. AND NO (before you ask) if you buy a pen w/ it (which you have to really keep up w/ because there's no way to attach it to the laptop) you don't get that cool feature that you see w/ other tablet laptops where you can take cool notes and draw, NOPE. I didn't have that experience w/ it, the pen is pretty much another mouse while in tablet mode. I hope this helps some people! Would I re purchase this? No. I would rather get a Chromebook, a dell or a surface pro. Those seem like better options for me personally.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Can 100% recommend

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so far the best laptop I've ever owned. The 2-1 part is a great bonus and works smoothly. I wanted this due to being a frequent traveler and use it for school. It's lightweight, fast, and has a great design. I am a student and didn't initially want to spend this much on a laptop, but it's well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    HP Pavillion

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet laptop! I use it for everything as a college student!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Must have gift of the year

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely in love. I love the touch screen the 360 capabilities. I can talk to cortana to look up anything with out raising a finger. On top that the dark gold is beautiful. If your looking for a comfortable with tablet capability this the computer for you.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for about a year now. I will say the battery is only good for 8 hours or so now, so I would’ve prefered if it could go a little bit longer without having to recharge (12 hours).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Pavilion 360

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop. This is my second time buying this HP Laptop. But this time for my sis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Pavilion x360 2-in-1 14" Touch-Screen Laptop is the bomb. I am really enjoying it and I am glad I got one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good product from HP and I loved it alot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BE AWARE ONLY 15 DAY RETURNS!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues from the very 1st use! This item was supposed to be open box certified excellent condition but it needed a ton of updating and after only 2 uses the laptop will not turn on despite being charged. Best buy won't return because it's more than 15 fraud since purchase and hp support had no clue what was wrong or what to do about a product warranty for my item. Nightmare!!! Now I'm out 800 bucks and a computer, witch is reaping havoc in my life!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Price, Touch screen
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life is bad !

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price for the item , I like the laptop with touch screen . The speed is good , the only thing I have an issue with the battery life . I have to charge the laptop every time I use it . Disappointed !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Size
    Cons mentioned:
    Color, Weight

    Rated 4 out of 5 stars

    Great computer for every day with a good price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Great storage. Perfect size. Only thing I would have liked is if it were a little lighter in weight and came in more colors. But overall a great laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for school, works great. Love the 360 range and touchscreen feature is so convenient. Very easy to use and lets you know about updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this since 2 years and i must say it has Amazing quality, speed is too good. I didn’t receive any errors in the laptop till date .

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 4 out of 5 stars

    Great student laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It has enough storage for my son to complete his college work. It is compact and lightweight so it does not weigh down the backpack going to and from classes. The touch screen helps when he wants to maneuver around the screen. Overall this is a good laptop for students who ar3 completing task for school.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Y

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as I gift for my wife I was pleasantly surprised with the speed of it and the functionality she was happy so it’s a win

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    New laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the perfect size and weight to travel and use anywhere. I love how fast it opens and I can get right to work paying bills and designing my publisher projects. The battery does not last as long as I'd like.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using right now to write this review. It's been a great laptop love that its touch screen. But I'd recommend some screen cleaners too to keep it nice. I hate seeing smudges.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    GREAT laptop. Fast and does everything I need!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely LOVE it! I had an iPad before, but it couldn't do a lot of things, even though I had a keyboard folio, so when it ran out of memory, I decided to get a laptop that would do everything I needed to do and one that I could finish up paperwork from my couch, instead of having to be in my office on my desktop and miss just sitting on the couch doing my work, so this was the perfect choice for me. It has a lighted keyboard, too, whereas many said it didn't. It's fast and it has a fingerprint button to turn it on and starts very quickly. I'd definitely recommend this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a laptop for college and this HP laptop has not disappointed. Lightweight and easy fit fit her backpack!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for a few weeks but… I have owned HP laptops for years so when my old one needed a repair, I purchased this one as a backup. It’s a perfect laptop for school. It has 512GB which is plenty for daily use. The battery lasted at least three days before recharging after 7 hrs straight a day so it has a great battery. I have no complaints about my purchase. Also, the keys are backlit so it helps when it’s late and you’re not wearing glasses or contacts lol

    I would recommend this to a friend