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Customer reviews

Rating 4.1 out of 5 stars with 130 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the Inspiron 3501 laptop for its budget-friendly price, fast performance, and long battery life. It is considered a great entry-level gaming computer with decent specifications for the price. However, some customers have expressed concerns about the screen resolution and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 130 reviews
  • Cons mentioned:
    Screen resolution

    Rated 4 out of 5 stars

    Almost a pefect laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been a perfect laptop if dell put in a keyboard with backlit there are some other laptops for a $100 more and have more hard drive and backlit but I'm sure backlit feature does not cost so much. Also the laptop scratches easily

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for specs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for work after researching a bunch. Good price for specs. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice and so worth my money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect gift for my husband who started selling on eBay. Works perfect for his shipping label printing. I don’t hear any complaints like how he used to do with his old laptop. Everything is just working really well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible display screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the specification, it is vaguely mentioned that this laptop has an LED display. What they don't say is the type of LED or display screen technology. This laptop has a horrible Twisted Nematic (TN) panel display. Basically, with these types of displays, the laptop screen appears to darken when seen from certain angles. Like those old laptops back in the 2000s. Dell put a very cheap quality screen. I don't know if this is Best Buy's fault or this is Dell's. But I wish this was mentioned in the specifications. I drove for 3 hours today to pick up my laptop and I have to return it tomorrow morning. I hope that BestBuy puts this information for other laptops. But I got my lesson, without knowing this information, I can never trust buying a laptop online on the Best Buy website again. I have to shop in a real BestBuy store to see the screen first. So disappointed. Mostly at Dell. When did Dell become so cheap to use these types of screens?

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Seigneur,

      We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not happy with your Inspiron laptop because of its low-quality screen. This laptop is equipped with an LED-Backlit display. Please see the link to the product page for a more detailed description and specifications for this product.

      Product Page: https://dell.to/3swt2vD

      We will share your comments about this quality issue with our quality team so improvements can be made in the future.
      If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Best tech and cheap laptop of year 2021? propobly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this after using it for a month, I purchased this for my spouse, a while after returning a similar laptop, Dell-Inspiron (Model:i3501-5081BLK-PUS) due to battery heating up and noise while on charge. Fortunately, our new Inspiron (i3501-5075BLK-PUS), this model, did not fail to inspire us. In fact, it has pretty decent specifications such as a Core i5 11th Gen processor, 12 GB RAM (you will love it if you haven't had this before), SSD drive-256 GB, reasonable picture quality, and a wide 15.6" HD screen. I think I am one of those first people who got this early enough when the price was just $499.86 (although it is worth the current price too). The system will let you choose to update your Windows to the latest Win 11 (S mode). Although this process is reversible (if you wish to come back to Win 10), be sure to know about the time lime (if I am not wrong it's just 10 days). I did exit the S mode in no time, which is a prerequisite if you want to install all your favorite software (that is not restricted by the Microsoft store). I did not encounter an issue till, but I kept all Windows update on to secure the system from any malware. The layout is user-friendly, though it looks like a Mac layout, very easy for a windows user to adapt to Win 11. Fast, very fast response time while rebooting or opening browsers/apps, I love this RAM range and this laptop. I have no complaints with the touchpad or keyboard, yes it would have been great if it is a backlit keyboard, and happy with the battery too. I would say it is the laptop for someone who looks for an excellent laptop with decent configuration in a $500-600 price range, it is a winner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is used for.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my youth group since we needed a laptop for worship powerpoints. It works well but fairly regularly I have to do diagnostics before it will work (usually once a week). I think it is due to it not being plugged in to a surge protector when we had a power outage but I can't pin point for sure if that is what caused it. It only takes a few minutes to fix so it's not a huge issue. The youth don't mind and it works well otherwise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very fragile and performs poorly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a year of buying this computer, the battery life became basically nonexistent. Additionally, the plastic casing on the outside began to crack during that time period even though I have been very careful with it (see photos). Nearly immediately after the warranty expired the fan broke, and now every time I start my computer it makes an excessively loud alarm tone and it reminds me once again that it is broken. It has done this spontaneously in the middle of the night even. Around the same time, the charging port became super finicky, and it will only charge if it is in the perfect position. The slightest movement will cause it to stop charging. Finally, the performance is often very slow despite my computer being clear of malware, is nowhere near full, and I don't do anything that uses a ton of RAM. I highly recommend avoiding this computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 4 out of 5 stars

    Fast notebook.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been sticking with Dell for a while. I got this one when they did a sale. I like it. It is fast. Good price. When I went to buy another, the sale was gone. So I tried a lenevo. That one is even better. Adds a backlit keyboard, higher res monitor and finger print iD.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Dell Inspiron 3501 Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever owned. By far the fastest. Have recommended this to two others. Both have called to thank me. They have never used such a fast computer.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Very fast computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer - the on sale price made it even better. By far the fastest one I have ever owned. Need to add a DVD/CD drive. Also added an external hard drive b/c of the amount f photos I have

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value in an very capable laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good PC for the money.. bought on sale. Runs internet and word processing applications fast. Because of the number of photos and files I had the 256GB SSD did not have enough capacity so I installed a iTB HD in the unit...was an easy install, to compliment the 256GB SSD. Came with Windows 10 but upgraded to Windows 11 for free. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    DELL HAS HIT A HOMERUN ON THIS LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop was purchased on a weekend sale and has become one of the best overall purchases that I ever made. It has features along with memory that I never would have expected for the price. Its speed's been a pleasant surprise making this an awesome laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop at a great price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an IT Manager but purchased this for my partner. This laptop is thin and light, but very fast and perfect for a home user doing average things we all do today on a PC. The screen quality is very good. I am very happy with this purchase. I usually buy laptops for my company through Dell, but Best Buy had a better price on this Dell product. Also because I'm a Total tech member, I had a $100 gift card to apply which made the deal even sweeter.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for what I need it for and it wicked fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far flawless...I bought this immediately after buying then immediately returning a Chromebook. I really only use it for email & browsing but great to know I have the full Microsoft Office suite on it without any compatability or limited-function issues. Chromebooks barely allow any real software to be installed on it...who makes software for Chromebook? Hardly anyone. This laptop has been dead reliable and is relatively cheap

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dell Inspiron 15-3501 is great little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an 11-year old Toshiba laptop. Just wanted something faster for Web browsing, Excel spreadsheets, and Word processing. And this computer is perfect for those tasks. Price was right too. Windows updates take minutes instead of a couple hours on old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Not bad for an open-box item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't usually buy an open-box laptop, but for the price, the specs, and it being my niece's first laptop, I think it was a decent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good interaction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service did a good job of taking care of an incorrect address situation and return. Good product good prices quick delivery.

    I would recommend this to a friend
  • Cons mentioned:
    Screen resolution

    Rated 4 out of 5 stars

    Great travel laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the screen resolution was a little better I would have given 5 stars. Great travel laptop, or a good daily desk laptop if you don't need to do any high end work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great option for my needs. Reasonably priced. Delivery took 3days. Manager was especially helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it has been a great experience. I'm still setting up the new laptop, and I've learned a lot by doing it with help from the Geek Squad. This is my third Dell laptop over the last 25 years, so I'm sticking with my favorite brand. I did my research, and got what I wanted at a great price.

    I would recommend this to a friend